all of you people amaze me. First, you hide behind alias and spout of on something you know nothing about and put all the blame on me. Did it ever occur to Envato to contact Dream-Theme and get a copy of the problem reports that went on for a week? No they didn’t. It was easier & obviously cheaper to give me a hard time….
The package would not load via zipped file and had to be loaded, unzipped via a ftp manager. Second I couldn’t get it to work or be recognizes by WordPress. I got Dream-Theme to load it. WordPress recognized it. After a lot of design work I discovered that it couldn’t be published to the web. Ny host provider discovered that the Dream-theme loaded it into the wrong area. The host told me to contact Dream-Theme and tell them that it was in the wrong place. So I did and that’s when things got really silly. Dream-Theme started arguing the point so I told them to contact my host and that they would get the info. That’s when Dreme-Theme refused to contact my host and cut me off and withdrew support.
So, FinalDestiny I’m the unprofessional one in this….I will not be responding to this anymore…y”all have yourselves a wonderful day and continue hiding behind alias’s
OK. I guess my only alternative is to state my opinion on all the forums I belong to. Perhaps that will give me my $45 of satisfaction.
The point is, I want a refund. My reasons are irreverent. I’m the customer and I’m dissatisfied with the product. Any other place/business/retailer wouldn’t make a long drawn out explanation a condition of refund.
I will never purchase another product from themeforest or anyone associated and I will not recommend them to my fellow photographers. When I discuss this issue on the photography forums I belong to I will give them my opinions, etc.
If any photographers read this I highly recommend a product known as [removed]. I just wish I had found them before I got involved with the product called [removed].
About a week ago I purchased what I thought would be an excellent WordPress theme for my needs. You had no issues collecting my payment. It was accomplished in seconds.
The theme I purchased turned out to be a nightmare. Ironically it was created by “Dream-Theme’ who took customer service to new lows. Then I got to deal with Envato. I asked them for a refund as the product was unsatisfactory and the product support was severely lacking. Envato wanted details and screen captures. I informed them that I had neither the patience or desire to relive what can best be described as a frustrating, exercise in futility.
I’m still waiting for a response as to where my refund is.