Also, you should take into consideration whether or not your script had enough instructions in the first place. Just because it is a programming script (and possibly requires some programming knowledge) does not mean that it should require that the buyer know exactly how to use it. The documentation should be good enough.
I’m not saying your documentation wasn’t sufficient, just that it is something you should consider.
Another thing you could, and probably should do, is always include some sort of disclaimer with your scripts (at least the ones that require programming knowledge) that indicate the kind of skills required to use it.
You can also include “Additional Support” details in your documentation, where you describe the kind of support you will offer for free, and also the kind of support that will require additional payment.
And lastly, never be afraid to tell a person that the support they’re asking for requires additional payment, assuming that it is justified.
Excellent! While the idea of getting an extended sale priced at 25x is awesome, I have a feeling we’re a lot more likely to see extended license purchases with these new rates.profit by volume
Excellent! While the idea of getting an extended sale priced at 25x is awesome, I have a feeling we’re a lot more likely to see extended license purchases with these new rates.
If I download a a free file for September, can I download next’s months free file?
The best, and only way, to guarantee that all users, no matter the browser they’re using, is to use @font-face (as long as you do it correctly).
Check out my Font Uploader (if you’re using WordPress).
Font Squirrel is an awesome website that allows you to generate cross-browser @font-face code. Check it out.
@mordauk – Well we have the law to think about. As WordPress is licensed under the GPL , technically, any plugins that utilize its functions and filters must also be bound to the GPL .
Ah good point.
I agree. It’d be really nice if you could get a badge for rating items you’ve purchased. Out of all sales made, only a very small percentage of buyers actually come back and rate the item. Item ratings are of a huge help to authors and it’d be great if there was more incentive for buyers to rate their purchases.
WordPress Plugins from CodeCanyon are GPL , and that’s specified in the license that comes with the purchase, so don’t worry about that part.
Jeffery, I think it’d be a really good idea if the Code Canyon people (all of Envato actually) rethought the GPL licensing of marketplace items. The GPL is a horrible license and would allow someone to buy an item, modify it, and redistribute it.
Just a thought.