I’m sorry some of you have recently experienced a drop in sales. I imagine this has caused you quite a bit of worry and frustration While I don’t have answers to all of your questions, I’d like to try to provide some background info and reassurance.
As many of you know and have already mentioned here, Envato Market (like any market) is ever-changing and rapidly evolving. New trends, authors, buyer preferences, discovery tools, etc. can all have an impact on the popularity of a particular item and cause its author’s sales to fluctuate from one day, month or year to the next.
For this reason, we tend not to weigh in on sales threads — there are so many factors at play, making it really tricky to analyze variations in an individual author’s sales patterns.
What we can say, though, is that Market continues to experience year on year growth and authors at all levels and across all marketplaces continue to see increases in earnings.
That said, with growth comes increased competition. There’s no denying that we have more authors and items on Market than ever before. This is a natural next step in maturity for our market and our community, and with that (as Gareth and others have pointed out) comes an increased need for making your items stand out. I think there are some great suggestions around how to do this in here as well as lots of food for thought for us in terms of how we can help with resources, training, events and more.
It would be great to see the discussion continue in this kind of constructive way, i.e., how we can rise to the challenge and help each other succeed.
We’re happy to announce that the Envato Market FTP file upload service is back up and running now — yay! The not so great news is that other services are still occasionally experiencing traffic disruptions. We’ll continue doing whatever we can to halt the interruption of service and once again, apologize for any inconvenience caused.
Thanks again for your understanding and support!
We’ve just implemented a server-side fix in response to various reports that sites using the Envato WordPress Toolkit plugin were experiencing performance problems (e.g., 504 timeout errors, etc.).
Thanks for your patience while we worked to address this and your ongoing support!
As you may have noticed, Envato Market has been experiencing multiple DDoS attacks causing intermittent site outages since mid last week (see original post by Scott).
Our devs have been working around the clock and right now all but the Envato Market FTP service is back up and stable. The FTP service will remain offline until further notice, however, authors will be able to continue to upload files via the web upload process.
Please know that your data is safe and that we’re working hard to get the FTP service back up asap. We’re sorry for any inconvenience caused and thank you for your patience. We’ll continue to post updates here and on our Envato Help Twitter account.