I understand that this is more about Envato setting clear expectations for a service level agreement (SLA), between author and buyer.
Having said that, Envato, as has been repeated during the VAT implementation, is simply the platform – meaning item support really isn’t/shouldn’t be Envato’s to define, but that of the item author.
As an example, just last week we had one of our big buyers contact us to let us know that they had started looking outside Envato because of the discussion here around paid updates – and he’s not the only one who has expressed concerns. Taking everything into consideration, we feel the proposed model is in the best interests of our entire community.
This “example” is being used to illustrate that paid updates could scare away buyers. However, it fails to discuss the fact that the proposed plan does the exact same thing.
Frankly the paid support idea is a back handed solution. It’s not buyer friendly. It will add another layer of confusion, set unrealistic expectations for buyers, add to Envato Support’s work load, and be a double edged sword to authors – meaning it could cut down on support requests after 6 months, but is just as likely to cause dissatisfaction to and from the buyer, in the form of increased item comment harassment (= more item comment policing by author & team), and negative rating + feedback.
As the tone of the discussion has shown, it clearly doesn’t reflect the wants or needs of authors.
I still think this was the wrong move & focus, especially after the reaction post-announcement last year. I think the time and energy would be much better spent focusing on monetizing “services” that an author can offer (installation, customization, etc). It seems to be much more in line with what authors actually want.
Serbia really put on a shooting clinic vs. France.
It’s like they couldn’t miss.
Even though Batum had a monster game, France couldn’t quite come back.
... I say watch out for France, with their stable of NBA players. Even without Tony Parker, they still have Diaw, Batum, Fournier, Mahinmi, Gobert. They might not be as skilled inside, but they’ll definitely have better perimeter shooting, I could see them beating Spain.
I tried to warn you Spain.
When I saw your avatar, I laughed pretty hard. It’s awesome, I’m so jealous.
Turkey has played pretty well. Good strategies. I’m disappointed that Kanter couldn’t play with their team.
Australia has played okay as well. You’re right, Exum hasn’t had as much playing time as many interested parties were hoping. I think experience of the other players, and the fact that he’s only 19 partly play in to it. Delly and Ingles are both playing well. They’ve tried to play Exum off ball, but the reality is that he’s better with the ball in his hands, and not a great 3 pt shooter yet, so other players fit that SG roll a bit better.
Loved watching the Dragiclance brothers play.
Spain has been steam rolling teams. Rudy Fernandez & co. have been on fire. I thought both Brazil and France would provide more of a challenge, I was wrong (at least in the group rounds). To be fair, France also shot poorly in that game.
Browcula – Anthony Davis has been amazing (I thought he would be though). It seems like his time has been well spent with Thibs… he might be an even better defender now than he was before.
I’m glad Gilas got a win. Filipinos are SO passionate about basketball.
Australia should do well.
Their guards & wings are pretty good, with Ingles and Dellavedova & Exum, and their forwards like Motum work hard (dude has hops), although they’re a bit undersized.
Also, although the USA built their team to combat Spain, I say watch out for France, with their stable of NBA players. Even without Tony Parker, they still have Diaw, Batum, Fournier, Mahinmi, Gobert. They might not be as skilled inside, but they’ll definitely have better perimeter shooting, I could see them beating Spain.
A while back, we created a video course, which should hopefully help you prepare your file correctly.
I don’t know if you’ve already seen it, but if you haven’t yet, you can check it out here: