Sales are getting better this week.
RescueThemes, I don’t have anything against reviewers finding errors rather then buyers, just saying that they don’t have much time to review whole theme installation process, just basic WP blog stuff and theme check errors. And all authors here agreed many times that we want our themes reviewed asap.
Actually, it’s one more reason that Envato shouldn’t allow themes to be approved that are poorly developed.
It’s completely offtopic but when we speak about approving process, what is most annoying for me is when I wait 3 days for soft rejected theme just to get reviewer’s answer that widget calendar is not styled correctly. Reviewers are mostly worried about basic WP stuff and if they would check every line of code, every fancy element like page builders etc that would probably require one month of review process. But yes, I agree that some standards should be implement regarding theme installation and demo content.
I can only speak from my own experience but there are most certainly themes that have much higher installation difficulty than others even after reading and following the provided directions word for word.
There are also beautifully developed and organized themes too which are a great pleasure to work with though.
I haven’t once felt a need to contact a theme author directly but I’ve had to work through plenty of difficult installation that made the $35 cut (70% of $50) not worth the effort.It really is a mixed bag which is indicative of a library of themes not having a standard way of development, demo content, or setup steps.
One more reason why theme authors should be the first to provide installation service for their themes.
Envato Studio WP “experts” will usually blame theme and theme’s author that it is broken theme and can’t be installed. They don’t even try to get and read theme documentation from customer.
So basically authors don’t have option to work on installation service only for their themes, there is option to accept all installation requests or leave your themes to be installed by someone else (that this new link will lead to), am I correct?
Like many other authors I already had bad experience with customers who purchased my theme, then ordered installation service by “WordPress expert” from Envato Studio (instead of ordering it from me, which correct linking would help), who didn’t know how to do that, then in the end I had to do installation for free.
Personally I don’t think there is big interest in this service because buyers can manipulate with low ratings and force authors to do services for free.