this quite interesting if you consider that somebody stealing code/design and using it to sell items here requires the original author to send a dmca takedown notice before envato will consider taking any action.
i’d like to see the same level of effort when it comes to protect author earnings.
In regards of the stolen code, well the effort comes from the authors. I do not believe Envato has the resources and stuff on place, to browse the web day and night! We are the one who supports Envato. And when it comes to earnings, well it is different story. It is what it is. And we all know what it is. Right?
all CSS3 with fallback for browsers which doesn’t support CSS3 .
some of our co-authors reported this. Than Envato stuff checked on it and took action. You should be fine if all you are saying is true. Do not worry!
I am going to go out on the limb here and touch on one of the more pressing issues. I think its time to let authors choose weather or not they want to encrypt their code. Staff knows what I am talking about and the issue is growing immensely.
I understand your idea and it has been discussed numerous times over Activeden.
Personally if the file is customizable enough so I can tweak all and everything I do not mind buying encrypted files, but that’s just me and maybe will turn away many of the clients here.
Maybe I’ll repeat some of the suggestions but here is my try:
1. Updated items. To have notification on the client’s Downloads page per item and total – the same way as it works on iPhone/iPad. Also notification on the item page. In this way if client visit the individual item page he/she will be automatically aware that there is an update.
2.Rating system. I would love to see something similar to Amazon rating system. For less than 3* maybe mandatory feedback so we know what is going wrong and fix it. I think you need to encourage the client to avoid “emotional” rating, just because they can not get what they want in 2 minutes. Also by having their feedback we can clearly see if this is just frustration (which happens to everyone of us) or it is constructive criticism.
3.Search Sometimes brand new items pop up on top 3 positions just because they got 3 5* in a row. I guess the chances for item with 2000 sells to have only 5* is less than an item with 20. I really do not understand your criteria for the search positions, but I feel again something like on Amazon will be nice. (just spend a little time to see how it works and you’ll love it too )
4.Promotions For authors let say with more than 1 year on board and more than 200 sells to be able to tweak the price with let say a $1-3 depending on the original item price. Not a big deal if there is no such an option but would be nice. Sometimes authors with not so many sells are extremely helpful and they add value to the marketplaces just by uploading their items.
5.Author’s support status Even not mandatory the support became one of the most important factors for good sells. So by letting the customer “I am on vacation” the same way as we can do in our email boxes will be very helpful. If I’m purchasing an item for a project with short deadline and need support in the next 24 hours, by being aware of the author status I might buy different item or at least I’ll not be frustrated by the fact that I am not getting response.
Hope this helps guys! Cheers!
there is only one thing WE NEED to do before die: to live peacefully.
I understand the need but, because there is no way to define a unique matrix for support payments (all kinds of different stuff like: themes, flash, audio and etc.) I think the best option is each author builds his own rules.
Just have prepaid PayPal buttons somewhere on your site and if asked for support, estimate the work and send a link back where they can pay and fill in additional information.
Having support through Envato will be a huge headache both for Envato and authors.
All authors differ in responsibility and attitude towards the client. This will make some angry clients chasing Envato for support. Envato could not really guarantee anything because it is out of their control even with a system. With the items is different you must upload files, but “service” is too stretchable concept.
The other difficulty is the authors quality. If you are a top-notch designer/developer you need to charge more for support. Everyone must evaluate his quality himself and decide how to deal with support. Otherwise it will be a huge chaos.
Usually what we do is:
1.Evaluate the support time.
2.If it is 10-30min help we do it free.
3.If it is more than 30min we give an approximate timing let say 2 hours and ask them to pay through paypal.
We do not have a client who asked us to work more than 30min. The more extended work was something that we are adding to the product anyway (options, features, etc.) so it was beneficial to us as well.
Just an opinion.
espresso. my record is 9 espressos in 1 day. I can’t imagine 100 espressos per day. I mean if it is a real espresso you’ll be dying after 100 or even earlier.