hope this FAQ of ours can help you: http://www.themepunch.com/faq/my-main-menus-submenu-is-hidden-behind-the-slider/
Other than that please ask questions like this in the products comment section or directly in the support. If the plugin comes bundled in a theme please contact the theme author, if you purchased the plugin individually the plugin author might be the best option to start.
Cheers mate! We raise our glasses!
Congratulations Jordan! Great achievement!
Thanks for the quick replies! All make sense to us!
Considering your question about the support group: We would love to have the possibility to link one product to multiple supporters. So more than one person is assigned to RevSlider tickets for example.
Thanks again for making this awesome tool!
Looking great so far guys!
We have a few requests and would like to know if its possible to include those:
- Will it be possible to automatically sign up users and open tickets via API functions?
- Private comments between staff (when moving tickets for example)
- Staff member groups
- In addition to “marked”, would a custom marking of tickets be a possibility?
- Search for user names, sort by number of tickets, etc.
Hello anyone there. What is the status for those of us who bought your theme and are getting hacked? I’ve updated Rev Slider to 4.6. I continue to get hacked after a thorough cleanup and updating everything I can, are there any other exploits in this theme. Help please! If you value me as a prolific buyer of your wares.
if you updated every single plugin in the theme and wordpress itself, there is no security exploit possible. Please make sure that you cleaned your whole server from potentially hidden malware and backdoors and installed a firewall plugin like http://www.wordfence.com/.
This youtube video shows the basic steps of cleaning your wordpress installation: https://www.youtube.com/watch?v=_IMIMb8Z43k
Also make sure to contact your webhoster and have them run a full scan.
Hope this helps!