Hi, On 24th February I posted a new item to GR. After that I could see it on my profile page but last 4-5 days it wasn’t there. I’ve written down this issue to support but there is anything after that. I wanted to ask about my item and my message’s situation. is it possible to inform me please?
Hi goldenbug, can you please post the ticket ID? Thanks.
Ticket ID: HGP-469-81516
Did you check spam folder in your mail acc?
Sometimes, mails from Envato are checked like spam. Regards!
Yes, i did. nothing there. my item also. where is my item?
Hi goldenbug, just wanted to let you know that your ticket has been replied to, and your item is currently in the review queue. Your patience is appreciated. Thanks.