9 posts
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ideric
says

Just a suggestion, but you should offer a multiple-level badge for Author’s supporting their products. I think this would help drive better support from Authors, and also reward those you really put forth the effort.

As a buyer, I would look for authors that have high support scores…

5 posts
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Raccoon_Nasty
says

I strongly agree with this.

9 posts
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ideric
says

Is this idea on the table for consideration?

350 posts No! It's not a 5 minute job!
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WebFactory
says

+1

376 posts
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RightHere
says

Authors on the different market places LOVES badges, so I definitely support this idea.

We have purchased a lot of items for projects that we have done for clients and sometimes we had to submit a ticket and request support. I would say most authors are good at supporting their items, but there has unfortunately also been situations where you definitely could have wished for better support!

+1

2337 posts
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CreativeMilk
says

can be an good idea

23 posts
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+5 more
MattLowden
says

Hate to dig this up but I do think more emphasis on incentivising support is a good idea – especially as it gives experienced buyers allot more confidence with buying your products.

Matt.

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aaranmcguire
says

Great idea… i give full support on my product(s) so i would hope to get gold on this… its just hard to measure

185 posts
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+3 more
maxvarlson
says

I really like this idea because it would be nice to get a little reward for the hard work of support. But it would be difficult to realize. How far does good support has to go? ...

725 posts WordPress Ninja
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TylerQuinn
says

+1

on another note didn’t Jeff say a +1 button was coming? :)

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