I am curious on how you went about finding guys to help you with support? Have you targeted different timezones? Thanks
I’ve always approached customers first. There are always a few in the forum that take extra time to help others. When I see someone that is really giving back to the community, understands the products and seems motivated I will ask if they’re interested in getting paid to do the same thing.
My support team is spread out globally. Some have been from the US, and currently we have one in the UK and another in Australia, but that is just by chance not design.
Ok. Thank you for your feedback. Also a very good chance (almost equally distributed)
Hi Guys, this may be off topic but I would like to ask how much are you paying for your support staff? e.g. Per Month, etc..
Thought about this but was curious if there were other places or methods.