How do you do ( Authors ) if someone said he is a buyer but didn't have purchased badge?

173 posts
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Decneo
says

For me I didn’t support him, I told him to login as a purchased account but he said he’d used that account at the office, for me the detail for login is only name and password why does he forget these?

Best regards, Decneo

299 posts powerthemes.club
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pebas
says

^ Just clarify that he need to send trough you profile page message from account which he used to purchase your item and no problem for support, otherwise you are unable to recognize real buyers from fake buyers.

Anyway I tried to be nice always but sometime that is real art. :)

145 posts
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PixFee
says

Ask him for a screenshot of the purchased template !

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SuggeElson
says
173 posts
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Decneo
says

Thank you guys, I’m telling him to do that.

He also complain on my item comment.

cheers, Decneo

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doru
says

people will try to scam you. if he used an account at some office is not your fault.

you always need to verify if the buyer really purchased your item before offer support.

you are not obligated to provide support. Give support to who deserves and treat you with respect.

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SimpleSites4U
says

Wow! I was tempted to reply to this joker on your item as his attitude stinks imo!

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doru
says

Wow! I was tempted to reply to this joker on your item as his attitude stinks imo!

no. let the staff deal with this.

736 posts fifty_tons and CodingJack
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ant_farm
says

@ Decneo: contact support about his, that guy is a piece of work.

-Chris

426 posts
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SimpleSites4U
says


Wow! I was tempted to reply to this joker on your item as his attitude stinks imo!
no. let the staff deal with this.
Yeah, i came to that conclusion in the end
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