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templatesquare
says

I was uploaded new theme last week and the theme “need improvement” and the status is hidden. The improvement is only a question about image license used in the theme.

Then I was edit the theme from my “hidden” panel, answer the question and re-submit the files.

For 4 days the theme queue is 3rd.

Yesterday I update one of my other theme and the queue is 28th.

Today I see the theme that on 28th already approved but the theme on 3rd still not approved yet.

This is the status today: “Portfolio and Business HTML Template 2nd on ThemeForest”

Why the theme skipped from being review? Is there any bug in the system?

Anyone have the same issue?

Thanks,

Stephen

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digitonik
says

I would contact Jeffrey Way from his profile page. I had one that was updated and after 2 hours of not being accepted I emailed him to get it approved faster. He approved it within 2 minutes.

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JeffreyWay
says

Hey Swalian -

We’ve been having some issues with our updates queue over the last several days. It’s been a bit more difficult than usual to push through updates. Don’t worry, the devs are working on it.

However, after a few attempts, I just pushed your item through. Thanks for your patience, and always feel free to email me directly. :) sitemanager@themeforest.net.

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templatesquare
says

Thanks JeffreyWay :)

@digitonik – thanks for the info :)

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Indonez
says

Same with me, but now my new theme was approved :D and thanks JeffrefWay for your confirmation.
Good luck for you Swalian :-)

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templatesquare
says

thanks indonez, good luck to you too :)

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