Contact customer service, always let check the network, but I changed several network, cannot download, all is the error page. The themes url is http://themeforest.net/item/insignia-flexible-opencart-theme/5563201 Who can help me? Thanks.
Hi there, if I still could not down the item tomorrow, pls refund the money to me. Thank you!
Hey citychou, if you’re still having trouble downloading the item you’ve purchased, please contact our Support team here: http://support.envato.com/index.php?/Tickets/Submit
If you include as much detail as possible in that ticket (a screenshot of the error message, the steps you took leading up to the problem, and any other information you think might help) they should be able to assist you.