I recently faced something called a payment reversal, It says it’s a result of cancelled or disputed payment by the bank or the gate way, can anybody exaplin what it is please ?
See if this helps: http://videohive.net/forums/thread/update-dealing-with-reversed-purchases-/96939?page=1 otherwise you may open a support ticket
I would like an explanation, without I have to contact envato every time I watch a reversal
i have a reversal sale too , but i think i know why.
It’s because people are exploiting a Paypal-based weakness that basically allows them to cheat the sale reversal system to get items for free.
You don’t understand that they can’t do this for every item, if they do this one time, they can’t buy anything anymore from Envato. And there’s nothing anyone can do to stop this, other than PayPal, which won’t change anything in the near future.
thanks for sharing i dint know anything about this.
Wow, I got my first reversal…....is this a new idea to get file freely?
Just like with piracy and file leaking, talking about sales reversals on the Forums is not the wisest of things.
The reasons behind these reversals have been explained in this (now locked) thread: http://codecanyon.net/forums/thread/update-dealing-with-reversed-purchases-/96939
If you have any further concerns RE a sale reversal, please refrain from posting about it on the Forums and contact Envato Support.
Sales reversals will affect a lot of us and as so, if everyone should make a thread about it, the Forums would be filled with nothing but “I made my first sale” and “then got it reversed” threads
Thanks for your understanding folks