That theme is compatible with IE8 – IE10, so if your clients are trying to access your website from older IE, that could be a problem..
well I have IE 8, and keeps crashing..
Yap, doesn’t look so good in IE8, try to contact the author..
thanks. Well, that’s what I tried 4 days ago.. no answer.. I asked about everywhere right now, even on Facebook..
Well, the only thing then is to write css for older version of IE, or hire a coder to do that for you..
well it promised to support IE8.. Im very unhappy right now, non-profit with no extra fundings for coders, and dont know any coders personally.. is that what is needed to buy a template in here?
Normally no, but since the support isn’t mandatory and sometimes author are gone for a while etc. Lot of reasons why he wouldn’t answer right away.
I guess the last option is to request a refund from Envato if the theme doesn’t do as it’s promised. They will then investigate it further I guess and if the item isn’t up to standards it gets rejected and removed from the site.