hey! some here and there happened something???
why does this happen ?
Hi steniobg, you should view this post for more information: http://graphicriver.net/forums/thread/update-dealing-with-reversed-purchases-/96939?page=1If you want more information on that specific sale reversal, you should do as it says in your screenshot and contact Envato Support at: http://support.envato.com/index.php?/Tickets/Submit
I’m going to lock this thread, as there’s no other information we can give you on the forums. Envato Support is the way to go if you have more questions. Thanks!