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Dream-Theme
says

We’re using slightly modified SupportPress by Woo: http://support.dream-theme.com (this is not self-advertising! :) ). Our support portal combines troubleshooter, knowledge base and support tickets. This combination proved to be extremely effective!

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SamBerson
says

Hey there.

Thank you all so much for all this invaluable information.

I’ve taken it all on board and currently have lots of great ideas for how to set up my forum!

Thanks again, Sam :)

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