I bought two of CODECANYON plugins and did not get any of them accepted my credit card purchase, but do not get an indication of how to perform the download.
I opened 3 tickets so far and no one answered me! How should I proceed?
I think it’s just April Fools’ Day
I requested a staff reply. Hopefully they can help you out fast
Hi coimbra, I’m sorry to hear you are currently having trouble, can you please post your support ticket ID’s?
Follows, #CSX-231-17663 #PYO-336-84281 and #LZO-336-80163
Hi again coimbra, your tickets have been replied to, please check your inbox. If you need any additional help, support staff will be glad to assist you. Thanks and good luck.
Thanks for the reply, I said I’m checking the ticket and linking my paypal with my credit card.
Obrigado, agora deu certo!
Thank you, now it works!