Thsi is nice, but as the most know, afther a lot of these threads there is a little change that the devs will change this. at this moment.
Great idea, it’s very important for this market place
I hope envato I will take this action
People have been starting threads and advocating for changes to the rating system (including myself) since I started here back in 2008…
This idea sound ok to me . I always wondered fow many 5/4/3.. stars my files have.
As for the buyers that rates a file that has 6 ratings with 5 stars with just 1 star i think they simply do this for no reason. Come on if you rate a file 1 star that means it should really suck. If you have some problems with that file and you need to contact that author to repair it i think you could rate 2 – 3 stars (depending on what the problem is).
I agree with the idea of a breakdown. When I’m purchasing apps from iTunes I look at how many people gave it different ratings to make my overall decision to purchase. If I see a ton of 1s and a ton of 5s I steer clear. If I see some 4s and some 3s I then read the comment to see if its based on a version of the app.
Sometimes an author improves an item based on feedback but will continue to be nicked based on past reviews, so this is why I look at the over-all voting and comments.
I’ve lost count at the number of threads about updates to the ratings system. Developers, you must realise by now it needs re-addressing.
Oh and make it clear to buyers to not give ratings based on support since it is optional. Maybe require ratings to come with an explanation, so they can’t just hit 1 star out of a moments madness. it is sad when things like this happen. I have noted it before and will say again. Make support a separate thing and make it much clearer that it is optional. If not then find some other way to fix this growing problem.
Since support is given by everyone and expected by everyone and because buyers have so MUCH power by being able to rate on more than just the quality of the file it means eventually that support will only be optional in theory. In reality it will be mandatory if you do not want to be rated down to hell. I brought up this issue with theory vs reality before but no one seems to bother addressing it. I don’t even have any themes out yet but I can tell this problem will only get worse.
I think there should be a report button for odd ratings that clearly go against the tide. That way it will be harder to intentionally damage an authors rating based on support or other issues that have nothing to do with the quality of the product.
When our law-makers make laws they try to as much as possible to make the laws reflect the environment in which the laws are in effect. In the same way rules on Envato should also reflect reality and not some theoretical paradigm. Support will be mandatory in reality soon because bad ratings will enforce that trend. As such Envato must make a choice to make it crystal clear that ratings MUST NOT be for support or separate support from the items and perhaps offer a secondary rating for support if we must have ratings for that. Turn things around a bit so buyers feel like they are being helped extra for free. Like its a gift instead of making them feel they are entitled to it. That will change the culture of Envato and reduce the greed effect that is becoming a problem and is sadly fully endorsed by Envato by design.
People have been starting threads and advocating for changes to the rating system (including myself) since I started here back in 2008… Good Luck!
i rather see an re-tweet button or some kind of sharing buttons
@UI20: I think there’s a lot of sense in what you said, as a non-author.
@MarkDijkstra: Now that’s a nice idea.
Anyway, I’m glad that the subject creates interesting discussion, maybe it will move the process forward and we could see some improvements.