For anyone thinking about purchasing any template from this site…BEWARE! I just spent some hard earned money to only spend the last 2 hours in frustration. Can’t upload Rockwell .zip file to my wordpress provider…there is NO documentation…there is NO contact information for the website…this site smells like a scam…GOODBYE $35…you will be missed!
You have to unzip the theme first and upload only the essential theme files. Inside the zip you will find all the documentation you need.
I just spent some hard earned money to only spend the last 2 hours in frustration. Can’t upload Rockwell .zip file to my wordpress provider…
Are you using WordPress.com or WordPress.org self-hosted? WordPress.com won’t allow you to upload custom themes. See http://en.support.wordpress.com/com-vs-org/
there is NO documentation…
The documentation is in the zip file you downloaded. Most likely your issue is that you are uploading the wrong file (see http://wiki.envato.com/buying/support-buying/solving-broken-theme-issues/ ).
there is NO contact information for the website…
If you go to Help > Support Center you’ll see the contact form: http://themeforest.net/support
You can contact an individual author about a theme via their profile page, like BroOf said http://themeforest.net/user/freshface
this site smells like a scam…
Seriously? This is offensive. I’d recommend asking for help when you’re having trouble rather than accusing a business of being a scam. It’s a lot more productive.
You shouldn’t assume a site a with 1.1 million members is a scam just because you cant be bothered to read instructions.
It is reassuring to see all the positive reply’s to my post…even if in a negative toward me…which I will be glad to retract as soon as I can get this figured out…yes, your replies are helping! Hopefully I can put a post up about eating crow! Thanks!
rockwell has documentation and freshface is always helpful