I borrowed that title from “clients from hell”, you know Beside a lot of friendly and compromising buyers, this type of buyers do exist. So what do you guys usually do when you face buyers who wants to take advantage of your support – ask more than they deserve (like asking for customizations which is out of scope) and then, even after being helpful, if you say “no” – they end up giving you a one rating as a bad revenge!
I’ll get angry, I’ll say “no”, I’ll receive 1 star, of course less sales because of bad comments, I’ll move on, the life is beautiful
I imagine him / her like a pitty small ugly people with warts on finger (that one with click), being happy because that rating, and after that i feel so sori for that person haha.
Ha Ha, you guys are so polite. We recently face a guy who wanted more and MORE and MORE, almost like custom freelancing. When we told that it’s out of scope and suggested to hire a freelancer perhaps, this guy started bad-mouthing. Not only gave us 1 star but also started sending offensive emails via profile message feature.
We keep our cool and reported everything to the support, lets see what do they do
Feeling in the hell
It’s sad when someone tries to ruin your business over $40 the theme.
We try to get better at sniffing them out from the early stages and stop the collaboration. It only gets worse if you give in first.