I have to agree again. It’s how the average math function works, it takes 10×5 star ratings to even improve by a few hundredth rating than to bring it down by the same amount.. What happened to the initiation which was about leaving comments with low stars? Staff collected those answers a long time ago.
Sorry, but they should have done that ages ago… If that has been asked many times why they don’t do it?
I mean listen to their customers and I mean people putting stuff on their website and make them a hell of living, they should listen to them.
Totally agree, it’s the same with shopping cart, support react time, exclusivity per item, roll over previews for videohive, search system, ability to filter portfolios by categories, review time, proper licenses for the marketplaces and so on and so on.
But if we have learned something from the last years of opening threads, making suggestions etc, then that it has no effect at all. If you manage to get a hundred replies in your thread, a staff member will chime in and tell you that they are working on it, and that’s it.
But in the end, the only effect it has is the forum gets overwhelmed by threads that are the same.
By the way, on page 2 is already the official ratings-thread, opened by a staff member:http://videohive.net/forums/thread/new-features-the-starting-point-for-ratings/95607
No need for another one, isn’t it?
There are even some cases can easily be avoided by reading the help file included with the purchases. Almost 99% of the cases there are a very easy solution to purchasers’ problems.
Anyway , leaving a one star rating shouldn’t be that easy.
In addition, all current 1-3 stars should be emailed to the original user for elaboration… if no reason is given by the user, the rating should be removed.
We don’t care much about rating system here. Because if an author has a strong base of repeated buyers (something like fan customers) then better ratings will come without much delay.
But we do 100% agree that fellow authors’ points are very correct – when someone rate 1 star they should write a definite reason. Otherwise there is no logic in such low ratings.