Hi, Thank you for a lovely theme which I have been using for years!
I have just downloaded the latest version 2.6.8. I noticed that …Organic_Shop_v2.6.8\organic_shop\woocommerce\cart\empty.php does not work. I’ve copied the cart-empty.php from a previous version and added to the theme and the empty cart page is working now.
I have another question regarding the looping of products using the [product_category category=”prod_cat” columns=”3”] and found that because the names of the product is of unequal length, the “add to cart” button is not aligned. Is there anyway I can move the button to be before/above the product name?
Thank you very much for any advice.
Thank you very much!
Please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
The only text showing on our homepage is what is entered in the Appearance-Theme Options-Homepage settings (Announcement Box).
None of the content I have entered using the normal WP page editor is showing. The normal page edit gives me more formatting and styling options. PLEASE advise. If I can find a way to edit the homepage using the normal WP page editor, I am happy to leave 5-star review. Thanks!
I’ve responded to your support ticket.
Hello is this theme compatible with WooCommerce Version 2.5.5 ??
Thanks for your interest.
Yes it is.
Hi – I am working on a site that uses this theme – I did not set it up originally so I am new to the theme. However I was trying to set 3 different homepages – one for 3 different langauges…but any content I add to those pages does not appear – the only way I can edit the homepage text is by adding everything into the homepage text box in your theme control panel. How do I change this so it uses each homepage correctly and ignores the text in the cpanel? I would submit a support ticket but of course the client does not have the details….thanks!
Your client can find their purchase code by logging into the Themeforest account which purchased and following these steps: http://themes.quitenicestuff.com/themeforest/purchase-code.png
Hi, Is multilanguage? I want for spanish site. Thanks…
Yes the theme supports multilanguage plugins such as WPML.
I just updated the theme to 2.6.8 and WP/plugins…..and now the slider if you just load the home page…and let the auto slide happen don’t scroll it kicks the control arrows down and a large white space under images…you can see here http://compassioncircle.com can you please just help fix this??
I tried re-updating files again….and still…the page loads fine..layout looks good and then if you let the auto scroll thru on slideshow it for a bit it moves the arrows way down and a white space shows under slide images…let me know on this? thank you for a great theme
can you just take a look at it. Seems the “support” ticket won’t let me add into it.
I only updated the theme/wp/plugins…others might have this issue also. I’m not asking for any custom changes/how to’s
can you please help?
Sorry, I can only provide support via the forum, thanks for your understanding.
I have a ticked open like you told me since yesterday i have no response yet
2 days after I contacted you I stil have no answer. Such a pitty that i used 60$ and I cant even do the first step on the installation cus i get errors..
Thanks for your patience, I’ve responded to your support ticket (according to the support forum you submitted 1 business day ago).
carrousel not working!
Thanks for your patience, I’ve responded to your support ticket.
Bought the theme today. I am having a few issues.
1. Your theme does not declare WooCommerce support – can you update the theme to declare it supports WooCommerce as per their documentation?
2. I have selected the preset 1 (green colour scheme) however all the navigation and buttons show a red colour – they are green when I hover except for the main navigation.
3. There is no padding around the logo on the demo content. If I try to add padding or margins in the theme options it seems to save but they have no effect on the page.
4. In your demo the logo has padding/margins and when you scroll the logo and padding/margins gets smaller this does not happen in my site with the demo content how do I replicate this?
Thanks for purchasing!
Thanks. I have opened a support ticket.
Buenos dias, me gustaria se puede cambiar el titulo Organic Shop por el de mi tienda Pachamama ?
You can change the site title via the “Settings > General” menu in the WordPress dashboard.
If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
I found a mail in my email firstname.lastname@example.org that says i bought Organic Shop Theme 03. apr. 2014 – but i can’t seem to find it under Download in Themeforest – how can that be?
I’m writing because i’m trying to update the theme, my version is an old 2.4. Is it correct that you can’t update it directly from the Wordpress Dashboard?
I can’t write a support ticket because i can’t find the Purchase Code – can you answer?
You’re most likely logged into a different Themeforest account – please make sure you’re logged in with the username you purchased with.
If you’re still having problems I recommend opening a ticket with Envato Support: https://help.market.envato.com/hc/en-us
Is the theme compatible with the latest version of Wordpress (4.5.2)? Thanks
Yes it is, but as always I recommend backing up your website before updating to be safe.
Hi there..I’ve just updated, but FEATURED products on the homepage are not showing…how do I feature a product in this theme so that they display?
There seems to be a huge Woocommerce update. Any idea when you might be able to update the theme with this update?
I’m aiming to get the update out this weekend – so please hold off updating before it’s released.
the featured products on my homepage are in 2 rows instead of one. The other day it was fine, but today it was displaying like this. What could be the problem?
Thank you very much
It was most likely the big recent WooCommerce update causing the problem.
I’ve uploaded the updated Organic Shop theme, it’s pending approval from Themeforest but should be available within the next few hours
Just so you are aware, the Update Cart button does not work anymore in Version: 2.6.10. When I switch to a different theme, it does work, so obviously a bug in the theme. Just an FYI…
This was a bug in version 2.6.9, are you sure you’ve fully updated to version 2.6.10? I just double checked but it’s working fine in version 2.6.10 for me.
I’d recommmend re-downloading the update and updating again, make sure you completely delete the old “organic_shop” theme folder.
If you’re still having problems, please open a support ticket: https://quitenicestuff.ticksy.com/
with woocommerce 2.6.4 and theme version 2.6.11 it seems the update buttons on product and cart page are not there anymore. Is this a general known issue?
Thx and kind regards
The update cart buttons seem to be working fine for me using WooCommerce 2.6.4 and Organic Shop 2.6.11.
Maybe it’s a cache issue, try clearing browser cache and also server cache.
Also when you updated make sure you deleted all the old theme files.
If you’re still having problems please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/
I’ve updated the theme to new version, but can not display all ?the product in one page even i changed the numerical number at the theme options http://prntscr.com/c3a7in . Also when using iPhone, on the Cart/Checkout pages the “Shipping” word shows on top of shipping options copy and its hard for customers to read. Please see attached screenshot for more explanation http://prnt.sc/c3a75s
Looking forward to hearing from you.
Hi, Thanks for reply. I was trying to open a ticket buy my support license is expired and don’t really want to renew at this point as the help needed is not for custom or requests but for an existing error. Also i get a message on the dashboard about Organic Shop theme has an outdated files of WooCommerce? Please help with this issue
You just need to update to the latest version of the theme – you can do so by downloading it from your Themeforest “Downloads” page, then delete the old “organic_shop” folder and upload the new one.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Get it now and save up to $23.60