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1146 comments found.

Hi, I bought the theme, I am currently working on it, and I already have a problem on a contact page with a google map:

It shows the map, but it immediately makes it blank and says that there is a JS Error: js?sensor=false&ver=1:34 Google Maps API error: MissingKeyMapError https://developers.google.com/maps/documentation/javascript/error-messages#missing-key-map-error

You can see the whole problem on that link: http://prntscr.com/cdcl1t

Please help with this as soon as possible..


Hi, I opened a ticket, and it has already been 3 or more days without answer.. Thanks..

Hi casanova123,

I responded to your ticket yesterday: https://quitenicestuff.ticksy.com/ticket/879986

Kind regards


I bought the theme naturalshop in June 2016, I met a problem related to the coupon code when we tested the promo code after putting items into the basket , the coupon code was not taken into account. I contacted the editor of the theme several times but to date, the dysfunction of the coupon code is still not resolved, I am very disappointed . t is among you of other buyers who have the same problem ? B-A

Hi themforest741,

Firstly you purchased the “Natural Shop” theme, not “Organic Shop” which you’re posting this message in.

Secondly, the small bug was resolved about a month ago, I released an update within a day to fix it.

Since then, you’ve opened multiple support tickets asking for help, but after I reply to you I never get any more responses from you, unless you reply I can’t assist you further.

If you still require help please respond to your most recent support ticket and I’ll be more than happy to help you get your website working: https://quitenicestuff.ticksy.com/ticket/852555

Kind regards

Hi, I have the exact same problem as Casanova123 for me the map blinks for one second and then shows a Javascript error

“Oops! Something went wrong. This page didn’t load Google Maps correctly. See the JavaScript console for technical details.”

it flashes the map for one second and then disappears

Thanks in advance!

Hi Zoeyk1,

Google Maps now requires an API key to work.

So to fix this problem all you need to do is:

1.) Update to the latest version of the theme (you can download it from your Themeforest downloads page for free)

2.) Get a Google API key here: https://developers.google.com/maps/documentation/javascript/get-api-key

3.) Finally in your WordPress dashboard go to “Appearance > Theme Options > Contact Settings” and enter the API key in the “Google Map API Key” field

Kind regards


I tried doing that, I tried it with several different API keys, tried reuploading the theme and trying it with some other new api keys. Nothing seems to work.

Thanks, Zoey

Hi Zoey,

Please make sure you add your domain to allowed domains in the API settings of your Google account.

Kind regards

I’ve read many post about pb of product image blur. I take this exemple where my image is 960 px x 960 px https://douces-mains.com/nos-produits-secrets-dantan/pack-minceur-15/ I read your my settings in Woocommerce => catalogue => are 285 px x 285 px I regenerated thumbnails. But this still have no effect on my pb. I really don’t know what to do. I ‘ve been using your theme for 3 years, but I could never have the result of image product as on your live demo => http://preview.themeforest.net/item/-organic-shop-responsive-woocommerce-theme/full_screen_preview/2931436?_ga=1.39428390.420513982.1470927817

Can you help ?

Hi Cecile024,

The image on your product single page is blurry because it isn’t big enough.

Your image size is 300×300 pixels and the page width is 900 pixels, the image takes up 50% of the page so to avoid blurryness the image needs to be at least 50% of 900 which is 450 pixels.

Also note if the original image you uploaded is smaller than the size you’ve set in WooCommerce it can’t upscale it, so you’ll need to upload a new image which is at least the size you’ve set in the WooCommerce settings.

If you have any other questions please open a support ticket and I’ll be happy to help: http://quitenicestuff.ticksy.com/

Kind regards

​Hi I have just updated my theme because customers were not able to remove product from the cart. Upon the latest update I get the following: http://awesomescreenshot.com/0cb65l9e7a​ I lose my logo and slider etc.. I checked one of the templates and I noticed this change: global $data; ​ to this $qns_data​

My support has run out so I have to post here. I should be able to update the theme and it should be ok. Please advise? I shouldn’t have to pay for support for a product update that I have bought already. If this is the case that means you can break themes so people have to always have your support. I have never had this with other theme developers before.

I look forward to your reply.


Hi robert475,

The theme options framework was changed to a new one from version 2.6.12 onwards – I changed it because the old theme options framework (SMOF) ceased development and was becoming buggy.

If you check the changelog you’ll see it mentioned this:

  • WARNING please manually backup your theme options before updating as the new theme options will not be compatible with the old ones

So all you need to do is manually copy the old theme options into the new one and everything will work as before.

Also note fixing bugs does not equal support – if a bug ever occured which was the fault of the theme I would be happy to fix it without requiring you to purchase support.

Kind regards

Hi there, I’ve been using this theme for several years and I love it, but now I am having issues updating to recent releases. My last version was 2.6.11 and until then all I had to do to update versions was to download the “organic shop” folder and replace the one on my wordpress theme folder with it. But now if I do that, I loose all my previous configurations and css. Has something changed with the way you suppose to update versions? My support has ran out, do I need to renew it to fix this?

Hi MotownMushrooms,

It just a case of copying (CMD/CTRL + C) each option from the old theme options, and then pasting (CMD/CTRL + V) it into the new theme options.

Kind regards

I am aware of how copy/paste works, but where are this theme options located? Are they in the admin file? functions file? css file? Am I looking for one php file or several of them?

“Appearance > Theme Options” in the WP dashboard.

Kind regards