35 comments found.
Hello. It will work with php 8.1 ? Thanks
Thanks for reaching out to us.
With respect to your question here, as for now we are yet to fully carry out compatibility test with PHP 8.1. We recommend using PHP 7.4 as for now.
Kind Regards,
John from Fox Themes
Support Team
Hello Lovely Customers,
In the recent WordPress Update 5.5, the jQuery migration was removed from the core files and our themes suffered some conflicts.
We are working super hard to have an update ready for the next week, meanwhile, please use this plugin to fix all the issues.
Those customers who haven’t updated WordPress yet, we highly recommend to wait till we release the update and only after that update your theme and just after that update WordPress.
Thank you for being such great Customers.
Best Regards,
Your Team.
Hello is it support RTL
Hi iJoudNet,
By default the RTL functionality is not included into the theme.
However you can easily add it with help of an additional plugin.
Best regards,
Anastasia.
If the theme makers revisited this theme, I would hope they would be able to open up the elements rather than restricting the types of elements. Frustrating theme to work with.
Hi Marshian,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Express Logistics | Cargo WordPress Support
Thank You,
Max
Здравствуйте! Проблема с установкой, пишет: Установка темы из файла: themeforest-16390915-247-express-logistics-services-wordpress-theme.zip Извлечение файлов…
Установка темы…
Архив не удалось установить. В теме отсутствует таблица стилей style.css.
Установка темы не удалась.
Hi Aleksandr121,
You have to unzip the ThemeForest archive and use the Theme from the WordPress Themes folder, named Logistic_tf_v1.1.2.zip
Best regards,
Max
Здравствуйте! Спасибо все получилось. Подскажите когда и куда будет возврат по шаблону на HTML? Из покупок удалилось а средства возвращены не были.
Hi Aleksandr121,
We are glad that everything had worked!
Because the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Express Logistics | Cargo WordPress Support
Thanks,
Max
Hi,
Already insert my Google Maps API key but on page still error “For development purposes only”
Hello!
This issue could be due to the limitations of your Google API key.
Please, contact API Console Help – https://support.google.com/googleapi/?hl=en#topic=7014869
Best regards,
Taras
I try to use the same code in another website..its work..just your theme it doesnt work…What happen??
also embedded google map..but not showing.
Hi Awie88,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Express Logistics | Logistics/Cargo WordPress Support
Thank You, Anastasia.
Okay, done sent a ticket..please check.
Hi,
I am sorry for the delay.
We have replied to your ticket on Friday.
Please check your email.
Best regards,
Max
Hey guys! Can I create grid massonry gallery with this theme?
Hi Radjesh_323,
Thank you for the question! We will take your idea under consideration and do our best to implement it in one of our future releases.
Need Theme Customization, New Design or any WordPress Service? Do not keep your website on ice. Hire WCOPILOT to help you!
Thank You,
Max
Hello! Please, tell me, is this theme have some options or tools for creating slider gallery or do I need additionally to install some plugin?
Hi Lucy_Rogers,
Yes, this theme includes different plugins to create Slider Gallery.
Need Theme Customization, New Design or any WordPress Service? Do not keep your website on ice. Hire WCOPILOT to help you!
Thank You,
Max
Hi! I cann`t customize my site. Can you help me with this? Thanks)
Hi pedro_alivares,
Would you be so kind as to clarify, what exactly can’t you customize?
Need Theme Customization, New Design or any WordPress Service? Do not keep your website on ice. Hire WCOPILOT to help you!
Thank You,
Max
Is there a way of slowing the header slider down slightly?
I’ve also noticed some of the content is clipped when viewed on a mobile device…any way of stopping this?
Hi LeonDavies,
It would be difficult to assess the situation via the comments section. Can I please request you to contact our support team to check this further?
As the Themeforest comments section is meant only for pre-sale questions and generalities, we are not able to provide detailed support here. Please create a support ticket using the link below and our support team will gladly assist and guide you.
Click Here To Get Express Logistics | Logistics/Cargo WordPress Support
Thank You, Lidia
Hi , What is this error instant after instal theme : Warning: Invalid argument supplied for foreach() in plugins/logistic-plugins/logistic-plugins.php on line 63 Rado
Hi there,
As we can see, you have already submitted the ticket and our technical team is working on it. They will notify you asap.
Best regards,
Trying to view your tracking feature demo but the page breaks
The button isn’t broke. There could be any tracking system which you like, you can set up the link in theme option by yourself (http://prntscr.com/ijuajd).
Hi, I got a problem with the slider, when I put a link in the “Read more” button it doesn’t work, is there a way I can achive this?
Hi there,
Your ticket is answered. Please, check your mail
Regards
Looks like your theme has lot of issues posted by different users. Has all the issues been resolved? Also why your theme is so expensive while it has issues?
Hello.
Thank you for being interested in our theme.
All the issues were related to hosting provider and some of them were related was immediately fixed.
Thank You.
I bought this theme. However I needed to install this theme again. My support has expired. HoweverLogistic Plugins and Visual Composer need not activated. A higher version of Logistic Plugins and Visual Composer are needed for this theme. How could I upload higher version?
Hello there,
Please submit a ticket on http://help.foxthemes.com with temporary admin credentials, in the bottom right corner you will see a message icon. We will help you with that.
Thank you!
Given you seem to be unable to make your template function, please process a refund for me. Sad a nice template gets blown away by the rollout.
Hey,
I have great news. I have imported the images as well. Please let me know how it look to you.
Thank you!
Hello, please help me to solve problem with google map marker. I made a ticket. Please answer.
Hi,
Please download the updated theme version.
ОК. and who update theme?
Hello there,
The theme should be updated by yourself. You can delete the old version and install the new new one via WordPress admin or replace the files via FTP.
Template Demo does not install… I have wasted over a week and installed on 3 hosting platforms and all cannot install the demo correcty. Can I get a refund this clearly does not work.
Hi Mag.
Of course you can ask refund, but the demo does install, and all 2 times has different things.
1. The execution time was too small. 2. The images didn’t imported, but you still can use the theme.
Can you make it work? I provided all the login info
Hi,
Good news! We made it. Everything is imported.
Thank you!
Nice template however demo install fails to include images.
We have received your temporary FTP credentials, our development team will look into that and come with a solution.
Thank you for your understanding!
I have provided the information yet the template still fails to work. I have attempted to install on 3 servers and all have the same issue with images. The support portal is off line more then online… While the template has what I was seeking the inability to make it work defeats it… What a waste of money!
Hi,
We are really sorry for your experience. At the moment we have issues on ticketing support system that we’re using right now (fox.ticksy.com). As a solution, we’re trying to migrate to another ticketing system to avoid this kind of issues in the future. Our plan is to get on the new platform by next week.
Once the support portal will be on again, we will continue working on that issue.
.
Hi John. Actually everything should work fine, but if you’re planning to use the theme for another domain name you need to buy another license.
Thank You.