bringthepixel

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2163 comments found.

jmeye674

jmeye674 Purchased

I have the smooth scroll issue everyone else is having. But the fun part is it says I have 6 months left of support but every time I try to login it tells me ERROR: This purchase code is invalid. Please just post the fix in the comments. Will it be a theme release update or some other method? Thanks

Hi,

Please update 3clicks to the latest 3.12 version and that issue will be fixed.

regards, Luke

josephhh

josephhh Purchased

Hi. I have the updated version of theme but scroll is not working on the website. How do I fix this?

Hi,

Have you cleared your browser’s cache. Version 3.12 for sure fix the problem. We have confirmation about from our users.

regards, Luke

jaedsm

jaedsm Purchased

Howdy! Been loving the theme for quite some time now. Just updated to 3.12 and now my posts under “Works”, set to gallery, no longer cycle and clicking thumbnails under the main image don’t change the image. If I scroll down a little and click a thumbnail it scrolls to top.

Is this a new issue cropped up with 3.12? It was working just fine with 3.11. Web site is linsonsigns.com (cleared browser caches, tried with incognito on Chrome, other browsers I rarely ever use too). Thanks!

Hi,

Please post all your issues/questions directly on our support forum: https://support.bringthepixel.com/ Our support team will be glad to explain everything and assist you solve them.

regards, Luke

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