Discussion on 69 Clothing | Brand Store & Fashion Boutique WordPress Theme

Discussion on 69 Clothing | Brand Store & Fashion Boutique WordPress Theme

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32 comments found.

Hello, I purchased your theme a while back and I have suddenly started experiencing issues. My customers cannot add items to their cart view a mobile device. Is there an updated theme? If yes, how can I get it? I tried looking for the ThemeRex Updater but I could not find the plugin. Thanks

Hello,

Thank you for contacting us!

The latest version of the theme already contains ThemeRex Updater.

Please follow these instructions to update the theme: http://clothing69.axiomthemes.com/doc/#theme_update_plugin (UPDATE OPTION 2)

Moving forward, please use ThemeRex Updater plugin for the theme and bundled plugins update.

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ and get qualified assistance.

Regards.



Support Portfolio Website

​Hello, I tried to submit a ticket but I got an error message. Here’s the message I tried to send.

“I bought this theme a while ago and it was working fine till the last theme update was made. My customers are unable to shop from their mobile devices because they are unable to make color selections and cannot add the products to their cart. This problem is NOT experienced on computers, just mobile devices (specifically phones). I have deleted the theme and reinstalled it but I am still experiencing the same problem. I did not edit the theme files or change product settings. The settings on there right now are the settings that have been there since 2019 and all of a sudden the mobile problem began. I hope you are able to fix whatever is wrong. Thank you”

Hello,

You may use option “Presales Question” at https://themerex.net/support/ and provide the purсhase code in the message body. Our tech support team will check if the issue can be solved without support renewal.

Regards.



Support Portfolio Website

Hi there, is the theme compatibile with Wordpress 5.7 and Woocomerce 5.1.0? Many thanks

Hello,

Thank you for contacting us!

We have updated WordPress to 5.7 and Woocomerce to 5.1.0 and found no visible issues. Just ensure that all the bundled plugins are updated to the latest version using Themerex Updater plugin included in the package. Feel free to follow these instructions: http://clothing69.axiomthemes.com/doc/#theme_update_plugin

In case you come across any difficulties, our Tech support team will be glad to help you solve them at https://themerex.net/support/

Regards.



Support Portfolio Website

I am using another ThemeRex template that is not compatible with WP 5.6 and is causing some issues. Will this be ok to use. I have an outstanding Support ticket for several days and I cannot move forward. Thanks,

Fred

Hello Fred,

Thank you for contacting us!

The theme is compatible with WordPress 5.6. Just make sure that all the bundled plugins are updated to the latest version using Themerex Updater directly in the Dashboard: http://clothing69.axiomthemes.com/doc/#theme_update_plugin

Also, please disable Gutenberg Editor in WPBakery > General Settings – https://prnt.sc/vzmntr

Your ticket has been replied, please check it at https://support.themerex.net/ticket/29491

Regards.



Support Portfolio Website

Hey, I want ask you before buying your theme please, about product page, I verified the theme demo, and checked the product page and I see that you have just 1 design of product page.

it’s right? or your theme contains others design of how product page appears!

Thank you

Hello,

Thank you for your interest in our theme!

The template includes 1 design of the product page. In case you would like to change it, Our Custom Studio will be happy to help you with it. To get started, please submit a request to “Get a free quote” category at https://themerex.net/support/

Regards.



Support Portfolio Website

Hello, i am having problems chang the size of my site logo. Is there a way to change it? Thank you

Hello,

Thank you for contacting us!

You may add this CSS rule to Customize > Additional CSS: .sc_layouts_row_type_compact .sc_layouts_logo img {

max-height: 60px;

}

and change 60px to the desired logo height.

In case you have any further questions, please submit a support ticket at https://themerex.net/support/ – and get qualified assistance.

Regards.



Support Portfolio Website

hello i want your help. how i can change the search layout? https://donafashion.gr/?s=%CE%B3%CF%85%CE%BD%CE%B1%CE%B9%CE%BA%CE%B5%CE%AF%CE%B1

why is like this?

Hello,

Thank you for choosing our theme!

Search results page uses the same style as the blog archive set under Customize > Blog archive. Additional customization of the files is required if you want to change search results page layout only.

In case you get any other questions, please renew your support and contact our Support team at https://themerex.net/support/

Regards.



Support Portfolio Website

i found it. Thank you very much.

Can this theme be used on shopify?

Hello,

Thank you for your interest in our theme!

This is a WordPress theme and it’s not compatible with Shopify platform.

Regards.



Support Portfolio Website

Hi, can you put a language selector? In what position?

We haven’t tested the theme for compatibility with Polylang, and can’t guarantee it to work properly.



Support Portfolio Website

Is the basic WPML license sufficient (with store)?

“Multilingual CMS” option should be chosen for multilingual WordPress website.



Support Portfolio Website

Could you please let me know how can i change the texture of the words on the Slider like “Meet Your”

Hello,

Please take my apologies for delayed reply, we do not work at weekends.

Themes uploaded to Envato market and Envato elements are thoroughly checked and malicious code/javascripts are absolutely excluded – http://prntscr.com/ps5hw7

Also please note that according to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and and understand your need for assistance. To get more details on how to receive support, please submit a ticket to category “Pre-sales Questions” at https://axiom.ticksy.com/

Regards.



Support Portfolio Website

Could you please let me know how can i increase the logo size?

Hello,

According to the Envato Elements policy, items downloaded on Elements are not supported. However, we highly value our customers’ requests and and understand your need for assistance. To get more details on how to receive support, please submit a ticket to category “Pre-sales Questions” at https://axiom.ticksy.com/

Regards.



Support Portfolio Website

Hey guys, congrats for this theme, it looks very nice, good job!

I’m writing you here to let you know that there seems to be a compatibility issue between WP Baker Page Builder and ThemeREX Addons plugin: when ThemeREX Addons is activated the Edit Column or Edit Row popups are blank.

Of course I deactived any other plugin while testing. I’m on PHP 7.2 with WP 5.2.2, registered theme v1.2.1 and registered Page Builder v6.0.3.

Would be great if you can fix that as ThemeREX Addons has some interesting features :-)

Best regards, Alex.

Hello Alex,

Thank you for information! This issue has been caused by the latest WPBakery page builder update. It will be fixed in the nearest theme update.

You can also contact us at https://axiom.ticksy.com/ and our support team will provide you with detailed instructions on fixing the issue.

Regards.

Hi and thank you for this information,

One more question please: when do you think the next update will come? :-)

Thanks and best regards,

Alex.

Hi Alex,

You are welcome! :)

Theme update is under processing and should be released soon.

Regards.

Do you have more comments of people who have problems with the search function?

Hello,

Thank you for choosing our theme!

We haven’t received any complaints regarding the search function. Please submit a ticket at https://axiom.ticksy.com/ and specify the issues, our support team will check it.

Regards.

When are you going to update wpbakery in the theme? Version is still 5.4.5 and the newest is 6.0.3

Hello,

Thank you for choosing our theme!

You can get the latest version of bundled plugins whenever you need the update via tickets at https://axiom.ticksy.com/ – choose “_Presale questions” category, it doesn’t require support renewal.

The latest version of WPbakery Visual Page Builder will be included in the next theme release in a short while.

Regards.

Does it support WPML???

Hello,

Thank you for your interest in our theme!

Sure, feel free to install WPML plugin for multilingual support.

Regards.

Hello, upon updating to PHP 7.0 and Wordpress 5.2 it returned the following error. Do you plan on updating the theme? FILE: /home1/allsnowwhite/public_html/shopvisu.com/wp-content/themes/clothing69/includes/utils.php

FOUND 1 ERROR AND 1 WARNING AFFECTING 2 LINES

211 | WARNING | INI directive ‘magic_quotes_sybase’ is deprecated since PHP 5.3 and removed since PHP 5.4 422 | ERROR | Using ‘break’ outside of a loop or switch structure is invalid and will throw a fatal error since PHP 7.0

Hello,

Please take my apologies for delayed reply, we do not work at weekends.

Please provide your website login details and FTP details at https://axiom.ticksy.com/ and our support team will check the issue.

Regards.

Hello, the single product page is not responsive on any platform (desktop, mobile, tablet etc). All content on single product page are only on the left half of the page. Could you help me please?

Hello,

Thank you for choosing our theme!

This issue is caused by the latest WooCommerce plugin update. Please submit a ticket at https://axiom.ticksy.com/ and our support team will provide you with the fix.

Regards.

Thanks for your prompt response. I have submitted a ticket.

Thank you! Your ticket has been answered, please check it.

Regards.

Hello, a pre-order question: Does the them include and a childtheme? Thank you

Hello,

Thank you for your interest in our theme!

Yes, sure child theme is included in theme package.

Regards.

Is there some documentation to speed up the theme?

Hello,

Website optimization is individual, as it depends on server configuration, plugins and content.

You may check your website with https://gtmetrix.com/ speed tool – it will test the website and show recommendations to improve website performance.

Regards.

hi, i’m using the theme but i have two problem. i change the color in customize but in the home it don’t change (i clear cache too) and i don’t know how to insert the cart in the menu like the preview

hi, how can i remove the commerce sidebar in the single product?

hi, i forgive one things. in the list category i want to do where you click “man” and appear the subcategory because now there is a huge list of category

Hi,

Our support is provided via ticket system at https://axiom.ticksy.com/ – please submit your requests there and our support team will check your questions.

You can remove sidebar under Customize > Custom post types > Shop – http://prntscr.com/mxhfgp

You can create child categories under Products > Categories. Regards.

I am getting this error when installing woocommerce plugin. ” Something went wrong with the plugin API.” Please assist.

Hello,

Thank you for choosing our theme!

Please take my apologies for delayed reply, we do not work at weekends.

We haven’t been able to reproduce the same error locally. You may try to unzip and upload the plugin manually (to wp-content/plugins folder via FTP client). Here is the link to download the plugin – https://downloads.wordpress.org/plugin/woocommerce.3.5.3.zip

If the issue persists, please submit a ticket at https://support.themerex.net/ and our support team will check it for you.

Regards.

Hi!

I want to buy this theme and I have a question: Can I use this theme for blogging? Can I have the blog block (with last news/posts) on a homepage?

thank you!

Hello Kir!

Thank you for your letter!

Yes, you can set highlighted template on the page https://www.screencast.com/t/8h5XTrutQu and blog posts will be displayed on required page.

Also you can try to use Blogger plugin.

Best regards

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