32 comments found.
Hi there! Unfortunately the demo import does not seem to work properly. All articles seem to be imported but the page does only show the header with the logo and the footer, no articles. What am I doing wrong? 
hi there
our team will help you, please send support to us here so the team can immediately help you: D
https://themeforest.net/item/a-responsive-grid-blog-theme-rinjani/13307715/supportcheer
Since Wordpress 5.4 we can´t see the posts on the startpage. Is there a fix for that problem?
Hi there
Our agent will help you, would you send the issue to our ticket support here: https://themeforest.net/item/a-responsive-grid-blog-theme-rinjani/13307715/supportcheer
Hi hendriksIO, I have the same problem as you, after updating all the components in the theme it stopped working, how can I solve this error?
cheers
Hi,
I really like this theme. I bought it, but unfortunately it is not working. The posts on the homepage do not show up. The whole page is grey. Weird thing is that the posts are actually there, but you just cannot see them.
I tested one of the default themes and that solved the problem. So the issue is with the theme itself.
I contacted the author for support and he quickly responded with some follow up questions. After answering them I did not get a response anymore. It has been almost two weeks already. So far I am really unhappy with the support. \
Hi hendriksIO,
our agent has reply into your ticket, please check email
cheers
The solution proposed in the email helped fixing the issue. After some initial issues I am now very happy with this theme.
Thank you for your support.
Works!
Hi,
I think that this is a great theme and would highly recommend it.
My only issue is that the Advanced Custom Fields plugin does not auto update and I have to get support to update this each time…
Hi, for this problem you can follow up on the support ticket for us.
Can you add more share icons like whatsapp share?
Hello,
Could you please sent us your url and login details to support tab?
Thanks and Cheers
I dint understand, its a pre-sales question. There is share button on posts that only displays 3 networks, can you add more or not. Thanks
Hai there,
Sorry our bad. Unfortunately we are not support shared post to WhatsApp. As you can see on the demo, that’s only allowed network for sharing post.
Still you can add a custom work for it to add more share function.
Cheers
I can’t add quotes since I upgraded to Wordpress 5 and Gutenberg. Are you planning to add support for WP5 ?
Hai there,
Yes, gutenberg not come with post formats since the gutenberg is builder itself.
If you still want to use Post Formats, you can use plugin “Classic Editor” as WordPress said at the newest update. You can install it at WP Plugins repositories.
Thanks and Cheers
Hi, very nice design! For the layout without sidebar, is it possible to add a grid for about me and a grid for newsletter sign up?
Hai there,
Put in that two widget into content loop grid. That will be not possible to do with this theme, sorry.
Unless you do a custom code by yourself.
Thanks and Cheers
I’ve been waiting for a response from the author for over a week now. I am not impressed when I need to resolve a problem. Shocked by how slow the support has been this time. Normally been very good and quick response.
Hai there,
Actually I was replied it. You can check it from Angga Erlangga. I was attached a file that you can upload it for give your site a changes.
Cheers
Hi there,
I would like to ask you a few details before purchasing the theme.
Is it possible to have the following: - slider posts on the homepage - 2 columns of posts on both homepage and category, that will be perfectly aligned (same width)
Cheers
Hi,
It is possible but it need customization, since the theme dont have that feature.
Cheers
Hello, Is it possible to remove that black bar on top?
Hai there,
Yes you can. Please ask us at support tab for further info.
Cheers
Great theme, loving it so far. One thing not working so far is the related content, nothing shows at the end of a post. Also Border Title Widget Color gets in the way of my widget
Hai there,
Related content is render by same tag, have your posts given a tag?
For border, you can change the color using customizer. Go to appearance > customize
Cheers
Hello. I want to buy your template – I’m from Russia. There is a pattern in Russian?
Hai there,
I don’t really know what did you mean with pattern, but if you mean language, yes you can change it using .po file.
Cheers
Hi guys, I can’t install the theme. I can’t find the wp-admin/install.php folder
Hai there,
Install theme, just upload it to your WordPress.
appearance > themes > upload new.
for further info, please send us a support mail.
Cheers
nice Theme, but is there any possibility to have just one column? i already found the loop, but always habe three columns unless on the responsive mobile version. just need a single column on every device
Hai there,
The layout render by javascript. If you want to make it as one column you’ll need to remove the style and deactivate the function.
My suggest is create a new page template instead.
Cheers
Thanks mate.
i just found the js. Is it the loop.js? I think so.
Another Question: Is it possible to render the first two posts in one column and the rest in two? I already tried out a little bit but it seems the i cannot find the right line.
Thanks for your help!
cheers
Hai there,
Yes you should can do it. Try to use nth-child() by css. for further info, please send us a support mail.
Cheers
just purchased your theme cant install it because Iam missing this file style.css stylesheet.
Hai there,
Please read this:
https://themesawesome.zendesk.com/hc/en-us/articles/202641800-Common-Broken-Theme-and-Stylesheet-Missing-WordPress-IssuesCheers
Hello, on mobile, top bar looks bad, search bar went down. How to fix this?
Hai there,
On what resolution?
Please send us a support message via our support tab.
Cheers
Will I be able to show posts or arrange posts on first on the basis of categories?
Hai there,
It seems impossible to do for now. Sorry.
Cheers
Does this theme support facebook comments?
Hai there,
Unfortunately not, you can do it with some plugins. But we are not support any external plugin (except Rinjani required plugin)
Cheers
