68 comments found.
Hello, I have a problem with the site header. I cannot place the menu next to the logo when opening the site on the phone screen
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end. Then we’ll help you to get rid of it ASAP !!
Hi,
Since the Unyson plugin has been closed by wordpress, how can i import the demo content for my theme. Please provide an alternate solution or the link download to download the Unyson plugin. Thanks.
Hi.,
Sorry for the inconvenience,
Please download the unyson plugin here: https://themessupport.com/wp-content/uploads/2023/10/unyson.zip
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, We import demo data for you.
Please send your request to us directly at this email support@wedesignthemes.com
Recipes Tips links to ‘Services’? Makes no sense to me. But then again. I understand your logic. You haven’t even a ‘Page’ for recipes. I like your leg-pulling strategy of your theme philosophy, makes a good laugh.
Hi.,
Thank you for contacting us and showing interest in our theme.
You have the flexibility to customize the pages according to your needs and then link to that section.
Unyson – Plugin not found; When I try to install the required Unyson plugin I get the following error: Something went wrong with the plugin API.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hello,
for now, I don’t think that my credential will help, you have to check this link: https://wordpress.org/plugins/unyson/ As you can see, it says: “This plugin has been closed as of October 11, 2023 and is not available for download. This closure is temporary, pending a full review.”
Have a nice day!
Hi Yo1em.,
You can download the unyson plugin via the below link.
Download Here: https://we.tl/t-BlxHyanp9o
To import the demo content for your website, you can utilize the Unyson plugin. We have provided detailed instructions on how to import the demo content using the Unyson plugin in our knowledge base. Please refer to the following link for step-by-step guidance: http://docs.wedesignthemes.com/dt_articles/import-demo/
I am having issues with the display of products with the theme it works when logged in but no product gets displayed to users.
Hi Babslawale.,
It would be difficult to assess/advise on the issue via the comments section. We would request you to please contact our support team to have your issue checked by them.
As the ThemeForest comments section is meant only for pre-sale questions and generalities, We are not able to provide detailed support here. Please create a support ticket using the link below or mail your queries to support@wedesignthemes.com and our support team will gladly assist and guide you.
Support Forum Link: https://themessupport.com/forums/forum/health-beauty/aarogya-health-nutrition-coach-wordpress-theme/
Thanks!!
Hello, I’m creating my own site and it said this when I put the theme I purchased.:Your theme (Aarogya Child) contains outdated copies of some WooCommerce templates. These files may need to be updated to ensure they are compatible with the current version of WooCommerce. Here’s how you can fix this:
Update your theme to the latest version. If no update is available, contact its author to check its compatibility with the current version of WooCommerce.
Hi!.,
Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can check and have a clear look form our end.
Then we’ll help you to get rid of it ASAP !!
Hi there, I like this theme and have been viewing the live preview. I have noticed an issue with the display of some elements when using the Safari browser, on a mac. On the home page, in the third section down (Daily Exercise, Natural Foods, Nutrition Plans, etc) the hover over effect is very ‘flashy’ and not smooth making is hard to view easily. This does not happen when using the Chrome browser. IDs this a know issue with Safari and will this be fixed etc.?
Thanks
Mike
Hi.,
Thank you for the information. I appreciate the update. It’s great to know that the issue has been fixed in Version 2.2.
You can go ahead purchase our theme. If you’re facing any kind of difficulties in setting up or configure the theme, please get back to us. We are happy to help you.
We would be happy to help out here support@wedesignthemes.com.
If you have any further questions or need assistance, please feel free to let me know.
Hey, i’ve bought this theme and wanted to contact Item support but I havent recieved registration nor “forgot password” emails, my wordpress login details dont work either. I dont have them in spam nor in my normal email so i cant login on themessupport.
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Error: Translation set not known in Aarogya Booking Manager. Something missing?
Hi Polonskyg.,
Kindly share some screenshots or short videos of your query along with the page URL through the right bottom form @ http://themeforest.net/user/designthemes so that we will get a clear understanding of your query and we will assist you with a better solution.
Thanks!!
i was contemplating purchasing this theme however wanted to are the demo images included ?
Hi.,
Thank you for contacting us.
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : http://docs.wedesignthemes.com/image-link/aarogya.txt
Hello, there is a problem with the theme. The mobile view is terrible, and there are three slides that won’t load in the mobile view. We tried to add a ticket in support, but we haven’t yet received the login email. The url is https://bestacupuncturebangalore.com/
and how to change the dtservice in url?
Hi.,
1) Kindly, share the purchase code and the registered e-mail id, so that we will reset your support forum login and share them with your registered e-mail id.
Please Refer: https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code-
2) and 3) Please mail us your site credentials (WP &FTP access logins) immediately via the right bottom form located @ https://themeforest.net/user/designthemes so that, we can check and have a clear look from our end.
Thank you!
I have a pre-sale question. I saw on your live demo, something like we can use as a membership subscription. Does the theme support this? Like for example 3 months recurring subscription etc.
Hi Emregoktepe.,
Thanks for contacting us and showing interest in our theme!!
As of now, we don’t have a membership subscription in our theme.
i cant register on your site to make a ticket demo is not working . can you help me
Hi.,
Sorry for the inconvenience,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
i manage somehow to import demo but all images are very badly check the link https://midraeko.rs/wp-content/uploads/2019/04/lady-nutrition-practice-bgimage.jpg?id=19099 , no reply from your suport at all
Hi.,
Thank you for contacting us.
Please refer : https://prnt.sc/10a04f3
Images used in the demo are not included for download, these images are copyrighted, if you are planning to use the photos we can provide the links to buy license.
Image Purchase link : http://docs.wedesignthemes.com/image-link/aarogya.txt
We have used most of the images from Shutterstock images you can purchase the images from there with subscription plans.
https://www.shutterstock.com/pricingAll image changes : https://www.wpbeginner.com/plugins/how-to-bulk-upload-wordpress-media-files-using-ftp/
Open Source Images :
https://unsplash.com/s/photos/healthy-food https://unsplash.com/s/photos/fitness https://unsplash.com/s/photos/diet-foodThank you, we look forward to help you!!..
i still cant register on your suuport websitedoesnt send me link
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
Hi,
I recently bought the theme and I can’t make it look like a Demo on my website. I’ve contacted you and sent my credentials so you can help me out. Thanks!
Hi.,
Thank you for contacting us.
You can import the demo content via the unyson plugin. Kindly refer our knowledgebase link for how to import the demo contents using the unyson plugin http://docs.wedesignthemes.com/dt_articles/import-demo/
Please check your server requirements., Please refer the below link for server requirements http://docs.wedesignthemes.com/dt_articles/requirements-for-theme/
If still facing any of issues Please mail us your site credentials (WP & FTP access logins) via http://themeforest.net/user/designthemes so that we will check the issue.
Lighthouse report shows only 32 on performance. Will you be fixing this soon? I was waiting the upgrade for Wordpress 6 but the performance seems terrible out the doors
Hi.,
Thank you for contacting us.
1) We cannot verify your purchase code since you don’t have a buyer badge for your comment. Kindly, confirm the purchase code via the right bottom form located @ http://themeforest.net/user/designthemes So that, we can move forward.
2) Most of it depends on page content which compromises of images. If images are properly optimized and you’re using a cache plugin like breeze on a good fast host, the speed issue shouldn’t happen on any theme.
Hi, I have bought the Aarogya appearance and installed the theme on WP, but then when I developing the web, I found that the template format and layout was displaced (including the button, wordings on the template), have already checked it is already the latest update version.
After checking with WP, they told me that they have seen another error against the theme and told me to send it to you:
https://pastebin.com/1y8xxgrnDo you know what happened and any solutions to fix this? Thank you.
Hi.,
Kindly mail your Page links where the error occurs, WordPress and FTP Login Credentials through the right bottom form @ http://themeforest.net/user/designthemes so that we will check the issue.
Regards., DesignThemes Support.
Hi guys. Does theme have mega menu ?
Hi Zlato.,
Thanks for contacting us and we are cheerful that you’re interested in our theme.
Yes, this theme has a Mega Menu option. Please refer to the screenshot for more clarity https://prnt.sc/26ojl1u.
If you need to know more about the theme refer to the official documentation of “Aarogya | Dietitian WordPress Theme”.
Documentation: http://docs.wedesignthemes.com/aarogya-nutrition/
Let us know if you have any further queries.
We are happy to help you.!
Thanks!!
Regards., DesignThemes Support.
thx guys
Most Welcome 
I need a support and created a login account but can’t receive an email
Hi.,
Please send your purchase code details to support@wedesignthemes.com. We create a user login and get back to you
does this theme support RTL?
Hi.,
Thank you for contacting us.
Our theme is fully RTL supported.
Hi all
Is PHP 8.x supported by this theme?
Regards, M. Erni
Hi auri99.,
Yes our theme supports php 8.x
Regards., DesignThemes Support.
