Thank you very much for such valuable feedback with the 5-star rating and appreciation. This kind of good appreciation helps and motivates us to perform well and deliver better service to customers forever.
It seems that you have placed 4 stars rating to our theme. which is normally a negative rating in ThemeForest. Each and every 5 stars play an important role in our overall improvement. A bad/low rating affects the entire theme and our whole profile.
You are kindly requested to re consider the rating that you have made. We are ready to help you in all your issues. Kindly revise the 4 star rating that you have put.