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pre purchase question. Do you provide automatic theme updates that show up in WordPress?
Hello and thanks for asking. Yes we do. All our themes have this functionality.
Sorry, I also meant to ask about images and icons. Do any of them presented in the theme come as part of the theme to use or do I have to purchase images and icons separately? Thank you. .
Hello, you can import the stock images however will need to purchase them separately if you intend to use them in your production version. This is applied to the stock images only.
Hi have you experienced any WordPress 5.1 compatibility issues? When I try to update my plugins it shows an error “Update Failed: -1” I use thrive architect also for my landing page and now it will not allow me to use the editor
Hello and thanks for asking. Please email us your wp url, login and password to help.
Thanks, sent it earlier
Ok, thanks. Replied.
Hi, I didn’t receive any email from you. Did you rceive my email with the login details. Your email is [support]@creaws.com ?
No, for now is support [at] cwsthemes.com
Hello. Which php version is supported? Thanks in advanced.
Hello, php 5.6 or higher is supported.
Hello we installed the theme on our site but later removed it and installed it on our subdomain of the same site cause the developer was taking too long to build the site but now the site is not showing any images from demo even if we do a fresh install on the subdomain. Please help us with this
@Vinyasayoga I want to kwn about this theme. Skype: live:kalitalks13
I’m sorry, support is not provided via Skype.
“Hello we installed the theme on our site but later removed it and installed it on our subdomain of the same site cause the developer was taking too long to build the site but now the site is not showing any images from demo even if we do a fresh install on the subdomain. Please help us with this”
Hello. We have same problem. Please help
Hello and thanks for asking. Please contact support, they will help.
hello i have a problem. I cant insert CLASSES TIMETABLE in homepage as the demo. Can you help me?
Hello. You need to ask support team via email. support [at] cwsthemes.com
Im trying to import demo data and its asking for “Warning! Please insert your Item Purchase Code with the help of Theme Options panel to proceed.” where can I find this so I can put my purchase code
Hello and thanks for asking. Please make sure you’ve inserted your Item Purchase Code into this field: https://prnt.sc/oyjzi9
I am trying to make the home page look like this: https://prntscr.com/p6zl08 But no matter what I do the nav menu keeps coming out like this: https://prntscr.com/p6zlev Also, I have change the menu option so it displays on the right, but keeps displaying to the left. I have made the changes in the following options: https://prntscr.com/p6zlzm . Please help.
Hello and thanks for bringing this to our attention. Please email support, they will help.
Hello. Theme is amazing. Can i ask which php version is the best for this theme?
Update: Ahh ok i saw 5.6 on a previous post. Thanks
Hello and thanks for asking. We’d recommend you use the latest php version. 7.3 would be great.
Just a quick question. When i choose to add background image at CWS page options the image only apply at menu area and not at title area as well. It works only at demo pages that already have a background image. Do i have to update the theme or am i missing something?
Seems like you’re missing some option. Please contact support, they will help.
I have an issue about importing demo content…
Hello and thanks for asking. Please email support, they will help.
For 1 month this message has appeared on all pages of the site and also on the wordpress login page:
Warning: Declaration of Aasana_Walker_Nav_Menu::walk($items, $depth) should be compatible with Walker::walk($elements, $max_depth, ...$args) in /home/incont03/public_html/wp-content/themes/aasana/functions.php on line 0
Warning: Declaration of Aasana_Walker_Nav_Mobile_Menu::walk($items, $depth) should be compatible with Walker::walk($elements, $max_depth, ...$args) in /home/incont03/public_html/wp-content/themes/aasana/functions.php on line 0
Warning: Declaration of Aasana_Walker_Nav_Topbar_Menu::walk($items, $depth) should be compatible with Walker::walk($elements, $max_depth, ...$args) in /home/incont03/public_html/wp-content/themes/aasana/functions.php on line 0
can you help me solve the problem?
Hello Maria Teresa, thanks for writing in. Please contact support, they should help.
Hello, my menu icon isn’t showing up on mobile. How do I resolve this please.
Send us support request – we need to take a look.
Pre purchase question. Last update was a little over 6 months ago. Will you be doing any updates soon? And will this be compatible with Wordpress 5.4?
Yes it is, compatible. Theme works perfect, there are nothing to update. We update in case of bugs and collected small issues. Feel free to buy it.
Hi! our site is not showing font-awesome icons, what can we do? thanks!
You need to update the Theme or ask support
Hi, I am having trouble changing the logo. Could you tell me which is the correct way to do it?
Hello. You need to go to the Theme Options dashboard – Header – Logo tab
sorry but when i try to update it where you say it doesn’t show well. I have tried uploading it in .sgv and .png and it looks very small.
You need to ask support team to take a look. You may be missing something. svg-file is vector. png-file is raster. It can’t be the same result.
Hello! Do you have plans to keep updating this template? Thank you
Works fine. Or you need something special?
No i am fine thank you, i just ask you because i am interesting to buy this theme. Thanks a lot
We prefer to update with huge changes and fixes. You can try to buy. Works good. Support team are always ready to help.
Thank you very much! I like it very much, is very creative but the last word is from my client. I ask you to be safe to share with my client, but 99% i ll buy it Happy New year!!
Ok, best wishes! Happy New year!
I installed the theme but can not find any Theme Options as written in the instructions. It means I cant fo forward with my work now. Can you provide a solution?
Do you have this options? https://prnt.sc/1qhvqc1
Hi, well.. I managed to getting working. I would recommend including in the documentation page in a clear way that once the theme is installed that the next step is to install and activate the necessary plugins in order for the Theme Options to appear in the Wordpress side bar. This will make your product more user friendly. But thanks for your reply. Regards
You can use documentation, you can use video tutorial on youtube channel or ask support team
Hi , ineed to import demos but i cant find. Where are they?
Hello, you can find the key here: http://prntscr.com/9efqwv
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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Price is in US dollars and excludes tax
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