80 comments found.
Hi guys, i have a question about the imported media. It seems to sit in a folder that is difficult to add alt atributes to the image and this is bad for SEO. How can i get these images to have alt atributes: There are many and i want to add the alt attriibute them.
img decoding=”async” src=”https://timswebworx.co.za/wp-content/plugins/axil-elements/assets/media/poster-banner/window.png” alt=”” title=”Tim’s Web Worx – Designing your Future, going beyond your imagination 9”>
13th September update nothing new guys no new update, no new feature maybe to ad in.
Is this theme good for rapala r12 vs bubba website? please give me suggestion based on your experience so I can make decision as I have to buy urgently.
Hi there,
Please check our demo and theme description where you will get all the information. After checking all the things if you think the theme is compatible with your requirements then you can buy it’s all up to you.
Thank you
Hi is it possible that you have a plugin, where I can use some of your elements on a website with a different theme?
It’s not impossible to use the different themes for that theme’s plugin elements.
Hi, I’m having a problem editing the projects. it doesnt show me any option to edit with elementor
Hi there,
Please create a support ticket here: http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank You!
cant seem to create a ticke. the issue is that when i edit a project it only opens in classic editor and the blocks are all jumbled.
Any update for advanced custom fields pro
Please update this plugin – i have done as you say deactivated deleted and downloaded again but it remains the old vesion. Please upload 6.1.7 for us
If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
Tomorrow we will update – Advanced Custom Fields PRO
Tomorrow has come and gone, this is the one plugin on this theme that never gets updated and with out it the entire site does not work. Please keep the updates coming as soon as possible its something some of us really value in a theme.
Its a common complaint here that this plugin is neglected by your support team and does not get enough frequent updates.
Hello,
If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
Please follow the instructions:
1# Delete plugin – https://prnt.sc/TvuF4HTvtrqh 2# Install again – https://prnt.sc/0zRrmZBqmqs1 3# Active again – https://prnt.sc/_IVwN6SQ5drC
Hello, How do I solve this issue with the checkboxes on the checkout form? https://cln.sh/0NmlWzPJ something like this would be ideal https://cln.sh/wP1spkj7
I’m trying to do it via custom css… but seems like it’s not working.
Hi there,
Please create a support ticket here: http://support.axilthemes.com/support/
Our support team will contact you soon.
Thank You!
We need an update for the plugin… Advanced Custom Fields PRO. Do I have to Pay every time I need an update? I cannot submit a ticket because I dont have support. How do we go about updating this plugin? My website is breaking because I’m still on version 6.0.0. Please provide an update.
Hello,
If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
Please follow the instructions:
1# Delete plugin – https://prnt.sc/TvuF4HTvtrqh 2# Install again – https://prnt.sc/0zRrmZBqmqs1 3# Active again – https://prnt.sc/_IVwN6SQ5drC
Thank You!
any update for this plugin ? Advanced Custom Fields PRO
Hi there,
If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
Please create a support ticket here: http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you!!!
Its frustrating that the plugin is not updated when a new one comes out. I understnad its part of the theme, but then you should be pushing a update out to all of us when there is a new update. We cannot sign into your support cause our support licence has expired. Its unfair that we have to keep buying 6 month extended support just to get plugin updates. Your theme was last updated 18th January 2023 we are already on wordpres 6.2 surely you should be updating your plugin to accomodate this?
And to pay $23 for people in countries where the dollar is x 17 is alot of money each time for support that we only use maybe 5 times in those 6 months.
Software Version WordPress 6.0.x, WordPress 5.9.x, WordPress 5.8.x, WordPress 5.7.x, WordPress 5.6.x, WordPress 5.5.x, WordPress 5.4.x, WordPress 5.3.x, WordPress 5.2.x, WordPress 5.1.x, WordPress 5.0.x
Please check your mail. If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
Possible to get advanced custom pro version: You have version 6.1.2 installed. Update to 6.1.4. and when new update to theme? Last updated january 2023 ??
Hello,
If you’ve received an alert about a plugin that needs to be updated, this could be because the new version of the plugin was recently released.
Please follow the instructions:
1# Delete plugin – https://prnt.sc/TvuF4HTvtrqh 2# Install again – https://prnt.sc/0zRrmZBqmqs1 3# Active again – https://prnt.sc/_IVwN6SQ5drC
Thank You!
Can i edit “Blog” into “Blog Grid” without code?
Yes, You can do that, thank you for contacting us.
Hello, how to change icon in Abstract List element ?
Ticket #10074
Sorry for your inconvenience. Please check the ticket, is already replayed now
When we choose a different primary color, the buttons do not have the hover effect.
please reply to my ticket
Hi any new updates coming out anytime soon? My support expires soon and Id like to know if you will be updating still regularly. Then I might extend support
Thank you for your comments, don’t worry if your support expires nevertheless you can get updated live time.
Hi team, I’ve got this theme form almost a year, and I am very happy, it is great, the only problem appeared recently with a form 7, after some of the updates the form became too stretched, too big – does anyone have the same issue? And how to fix it?
Also Advanced Custom Fields PRO has never been updated, it is still Version 5.12.2 while 6.0.6 version is actual – can you guarantee that I will never have problem with that and I will not have to purchase ACF Pro license?
Hi there,
Please create a support ticket here: http://support.axilthemes.com/support/login
And add your site URL, and wp-admin access so that we can send the proper instruction.
Our support team will contact you soon.
Thank you!!!
Thanks, will do it now!
What is the right way to change the permalink prefix for “projects” or “case studies”?
Hi There,
Check screenshot : 1# https://prnt.sc/65eV8R-bdxrU (Appearance->Theme Options-> General Setting)
Scroll down 1. Service Slug | 2. Case Study Slug 2# https://prnt.sc/_r7-FtNSOZPL
Need reset permalink: 3# https://prnt.sc/VR4JEAhp6CFx
I can’t import demo data when I try to import the show error
An error occurred while fetching file from: https://flobaby.co/wp-content/plugins/abstrak-demo/demo/customizer.dat!
Reason: 403 – Forbidden.
Hi there,
Sorry for your inconvenience.
Please create a support ticket here: http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you!!!
Hello. I would like to purchase, but I couldn’t find the gallery. I need to show my art works to my clients.
Hi There,
You can customize or build your gallery as this theme supports Elementor page builder and You can use a portfolio or also a gallery link: https://new.axilthemes.com/themes/abstrak/portfolio-two-column/
Thank you!!!
my website show broken image, how to change it with my url or local img ?
https://axilthemes.com/themes/abstrak/wp-content/themes/abstrak/assets/images/banner/bubble-22.pngI tried to log in to the support ticket, but I couldn’t make a ticket because the support was no longer valid, please give a clue Thx
Hi There
Sorry for your inconvenience. Our demo URL is now updated. please check this link:
- Demo URL: https://new.axilthemes.com/themes/abstrak/
- Image Url: https://new.axilthemes.com/themes/abstrak/wp-content/themes/abstrak/assets/images/banner/bubble-22.png
Our support team will contact you soon.
Thank you!!!
[ERROR] Failed to import “One Click Demo Import – log_file_2022-04-11__08-42-30” Tried to import demo 
fresh wordpress.
Hi there,
Sorry for your inconvenience.
Please create a support ticket here: http://support.axilthemes.com/support/login
Our support team will contact you soon.
Thank you!!!
Price is $29 in theme description. I would consider it for such price.
Hi there,
We appreciate you informing us. Previously, it was the offer price and should have been removed from the descriptions. Our banner and price sections have already been updated to reflect the end of the offer time limit.
Thank you
It’s pitty there’s no discount on Black Friday, but you came up with nice theme. Good luck!
