Bought the template and had some questions, created ticket on 29 August - today is 1st September and still no answer. the site says they answer in 15 hours. seems no. very disappointed with the support.
Yesterday I replied in Envato comment asked your ticket ID don't get any reply. I search for my ticket system don't get your ticket in my ticket system. I got a ticket without purchase code I replied and asked purchase code but don't get a reply.
Please send me your ticket ID or mail me again firstname.lastname@example.org I will check the issue.
Hope you will mail to me and update your review and rating.
Simply put, this is a terrific template. It has tremendous functionality, lots of cool "bells and whistles", and works perfectly. I've not had a single issue with the template which is more than I can see for most of them in general.
However, even more important than the code itself, the customer support I have received is amazing. They've gone out of their way to help me with whatever I've needed. They are responsive, professional, talented, and easy to work with.
I highly recommend this template and I plan to use more of their templates in the future.
I chose Academics Template (htmt5 version) because it is one of the few templates that work well with all browsers, especially with Safari for Windows which is the most challenging browser. The coding of this template is clear. There was one issue that I experienced with Lecturers 2 page. I informed the developer of this template and he fixed the problem.
Product is almost perfect guys, you did an awesome job here and I am satisfied with the purchase. Fair price very good product. Nevertheless there are some small features that I was trying to format with style, namely modal, alerts, dropdown buttons. But out of that it is perfect for a small website.