24 comments found.
Hello, I bought this great theme, but I have a problem to install the visual composer. It doesn´t work. Can you help? Thanx for answering.
Hello,
Thank you for choosing our theme and contacting us!
Please provide your website details in a private ticket at https://ancorathemes.ticksy.com , so our Support team take a look and assist you.
Thank you in advance.
hello – i get the following errors – can you please confirm that the theme is compatible with php 7.1 ?
wp-content/plugins/trx_addons/includes/plugin.html.php
FOUND 0 ERRORS AND 1 WARNING AFFECTING 1 LINE
346 | WARNING | INI directive ‘magic_quotes_sybase’ is deprecated since PHP 5.3 and removed since PHP 5.4.
wp-content/plugins/trx_addons/includes/plugin.utils.php
FOUND 2 ERRORS AFFECTING 2 LINES
21 | ERROR | Using ‘break’ outside of a loop or switch structure is invalid and will throw a fatal error since PHP 7.0 318 | ERROR | Using ‘break’ outside of a loop or switch structure is invalid and will throw a fatal error since PHP 7.0
I m having various bugs – mainly when checking cpt_services in WPBakery Page Builder Settings > Role Manager this does not stay checked.
Running on WPBakery Page Builder Version 5.4.7 and theme version 1.1.0
Please let me know – thank you in advance
Hello Bill,
Sorry for delayed reply – we don’t work on weekends.
Compatibility with PHP7.1.x was added in theme version 1.1.0.
Please provide us with your WordPress and server details in private ticket at https://ancorathemes.ticksy.com , our Support team take a look and fix all errors.
Thank you in advance.
Is there possible to move license from one website to another? cause i have to make a website on scratch and then move to other existing domain.
Hello,
Sure, it is possible. We recommend using Duplicator plugin to migrate the website from one server to another.
Best regards.
Hello,
Thank you for choosing our theme and contacting us!
Such issue may appear on some servers due to JS and Google maps particularities.
Please navigate to Appearance > ThemeREX addons > API and try to enable Load Google API script option
Clear browser’s memory cache and check your website.
If you still have any issues, please provide us with your WordPress and server details in private ticket at https://ancorathemes.ticksy.com , our Support team take a look and fix all errors.
Thank you in advance.
