36 comments found.
test
When i download the theme again from here, the only demo xml file that is downloaded is for demo 1 i think, where can i download the demo files for other demos like demo 5 for instance?
Hello I bought the accent theme from elements and we have been trying to locate the additional demo to install. Kindly direct me to the place to download the files to import the demo files we would greatly appreciate it.
Hi,
As I see you have not updated your theme for almost 3 years, before buying I would like to know if: - A next update is planned? - Do you still support this theme?
Thanks in advance.
Regards.
Hi,
I’m sorry to tell you, but we have no plans to update the theme.
Nevertheless, we still support it. So, feel free to create a ticket on our support site if you’ll have any issues.
Best regards,
Oleksandr
Is it possible to have a full width page rather than one with a sidebar for sub pages? Also, can you create a separate portfolio page, it doesn’t seem to work only n the home page?
Hi jcornaby,
Yes, you can create a full-width page without a sidebar and even create a site containing a ‘Portfolio’ page only.
Regards,
Oleksandr
Hello, I’ve got a question considering a website of one of my clients. There seems to be something wrong with the CSS files? Although we both feel like we didn’t change anything? Could you please have a look on the website and tell me where to look / what to do? Thanks in advance! www.psychiatriepraktijkkok.nl
As we can see there are many same errors on your site:
the server responded with a status of 500 (Internal Server Error)This issue is not related with Accent theme. We recommend you to contact your hosting provider and ask him about this issue.
Hi Oleksandr, thanks a lot! It solved a part of my problem. Now that the status 500 error has been fixed, do you have any clue why the slider on the homepage does not work? www.psychiatriepraktijkkok.nl
Moreover files of this ‘Wp anything slider’ plugin are not available on your server. You can find these errors in developer tools of your browser:
http://psychiatriepraktijkkok.nl/wp-content/plugins/wp-anything-slider/js/jquery.easing.1.2.js?ver=1.2 Failed to load resource: the server responded with a status of 404 (Not Found) http://psychiatriepraktijkkok.nl/wp-content/plugins/wp-anything-slider/js/jquery.anythingslider.fx.js?ver=1.3 Failed to load resource: the server responded with a status of 404 (Not Found) http://psychiatriepraktijkkok.nl/wp-content/plugins/wp-anything-slider/js/jquery.anythingslider.js?ver=1.5.17 Failed to load resource: the server responded with a status of 404 (Not Found) http://psychiatriepraktijkkok.nl/wp-content/plugins/wp-anything-slider/js/jquery.anythingslider.fx.js?ver=1.3 Failed to load resource: the server responded with a status of 404 (Not Found) http://psychiatriepraktijkkok.nl/wp-content/plugins/wp-anything-slider/css/anythingslider.css?ver=4.6.1 Failed to load resource: the server responded with a status of 404 (Not Found)
Hello. i have a few questions from a client before purchase:
- Can store hours be in real time (we are open / closed) in the top bar?
- Can a “call us button or link” be in the top bar for mobile customers to press?
- When pressing buttons, entering menus and drop downs, are there multiple animation options and abilities to turn them off if needed?
- Does the template support the a variety of hover states?
- Are there many options to choose from for menu animations? e.g., slide from sides, top bottom, or, an action once you click link, e.g., drop menus within main menu, etc.?
- How will a cinemagraph be displayed among different devices and screen sizes? Will the animation still play?
- Can we NOT do a Parallax site and link to other pages on our site, or is this ONLY a parallax template?
thank you!
Hello, berbes.
Accent theme doesn’t have WooCommerce support and other features from your list.
But, nonetheless, you will find a lot of elements, that will help you to create unique site with high-quality design.
I bought this theme and its none responsive on iphone devices
Hello, damanagerltd.
Please create a ticket on our support site and provide us detailed information about this issue.
I have the same issue as the above parties, nothing appearing on homepage etc. Please advise
Hello, cbmarketing1.
As we can see (ticket on our support site) you have solved this issue.
If you still need help, then please create a ticket on our support site and provide us detailed information about the issue.
Hello, I uploaded the theme and also your demos XML file import and have everything installed in the media library but going to all the demo pages I am getting the 404 The page you were looking for could not be found. How can I fix that?
Hello, kentoncreative.
Please create a ticket on our support site and we’ll help you to set up your site like our demo.
Is there a way I can change the layout of the portfolio? For example, I want the header panel of the portfolio to be hidden by default instead being in the middle the whole time.
Is this possible? So I want to have it like it is when you click on “hide panel”.
Hello, 1BJK903.
Hello, DanielDevlin.
Please create a ticket on our support site and we’ll help you to achieve required.
Hi,
I don’t get the documentation actually. I’ve uploaded the whole demo (xml and json files), but it only shows me the first elements of my homepage. So the “about” section etcetera can’t be seen on my homepage.
Is there something I am doing wrong? There is no visual composer, but I can’t find to put shortcodes anywhere. Do I have to work with custom fields? If so, how exactly?
How do I get the EXACT SAME as in demo 10 for example? Which steps do I have to take?
And yes, I am an experienced Wordpress developer.
The other pages (like about, contact) are there, as in multi pages. I want to have a one page only… I don’t see that option either. Want to have a homepage where I have all the sections.
FYI: if I add shortcodes to my homepage for example, it just doesn’t show anything at all…
Hello, 1BJK903.
Please create a ticket on our support site and provide us detailed information about these issues.
Thanks Alexandr. I have made a ticket there.
Dear,
I’ve downloaded the complete package after purchasing your theme. And now I want to upload Demo 10 but in the files I can only find the presets for accent_demo1.
I do would like to have a clone of Demo 10 so I can modify that demo. What are the possibilities?
Thanks in advance.
Sincerely, locor
Hello, locor.
You can download XML files for all Accent demos here.
THX! for a solution and a very quick response!
Have a nice day. 
I’m interested in buying this template. However my site needs a pricing table and a WooCommerce checkout. Is there a pricing table available like in the Outdoor template? And will WooCommerce checkout pages look nicely formatted? Thanks!
Hello, instaamp.
Sorry, but Accent is not a eCommerce theme.
Is it easy to build the website even if there is not visual composer?
Hello, agenciadonpawanco.
Accent WordPress uses its Shortcode generator. It requires some knowledge of HTML.
Hi there. I’m writing in because I have submitted this through email and put it on high queue but still I have not received any reply on ticket #33581.
Up to date, I have tried more than 3 times to install the theme that I’ve bought, Accent. Every time I install it in all different methods, I always end up with the following error below that has caused me no other method to get it revert back it’s original state but to reinstall my wordpress again and again as it jammed up my entire site.
Server error 500 Reload Hide details The website encountered an error while retrievinghttp://www.acrossenrichment.com/wp-admin/update.php?action=upload-theme. It may be down for maintenance or configured incorrectly.
I needed the site to be up with the demo urgently. The lack of response has caused unnecessary trouble on my end.
Could you please help out or reply me urgently? Thank you!
Hello, nona_across.
Please check your ticket on our support site.
Hi, the ticket was closed. How do I reopen it?
Please take a look at Ticket ID: 34029. Thanks!
We’ll help you to solve this issue as soon as possible.
Please wait for reply on our support site.
Hello,
The portfolio supports video?
thanks
Hello, gmcventure.
Yes. Portfolio supports YouTube and Vimeo video.
Beautiful work … it would be the first time that I purchase a theme in wp … what if wp updates its system and you do not update more your plugins or my support expires? It is not for lack of confidence in third-party systems but would like to understand better. Thanks again and sorry for the trouble. Greetings
Hello, Emanuele1982.
Theme works with current version of WordPress and we’ll do our best for updating it for newer WordPress versions.
I tried to register at your support site but it wouldn’t allow me. It said my email didn’t match. I want to install theme variation 11 ONLY but you have not provided that option? Why?
Hello, DragonX.
Please contact us via e-mail: support@itembridge.com
I did, but you haven’t replied. I have noticed after having played around with the theme that many things cannot be changed at all via the ACCENT admin. Also adding new sections to the front page seems to be a pain in the *. It could be a good theme but you need to work on lots of things.
Dear DragonX,
Unfortunately we can’t find your e-mail.
You can download files for uploading demo content here.
Please provide us detailed information about adding sections issue.
Hi guys, first of beautiful and well structured theme. We just bought it. I would like to have only Demo 6 setup and the fill pics and text. However, I can’t find a way to do Demo 6 with the light/normal blue colours and shades. Would be nice if you could support, thx
Hello, Stavthomas.
Please create a ticket on our support site and we’ll attach there files for uploading demo data from any of Accent WordPress demos.
Hi Alexandr, just tried twice, somehow can’t register .-( Have send an email to support as well. I figured out a lot myself, but the pages has smaller things that I might just notice, can’t find or are not in the tuto
Dear Stavros,
Please check your e-mail. We have attached files for uploading demo data from all our demos there.
