258 comments found.
i send you a ticket too, but the database import says error when uploadin admin_users table. #1293 – Incorrect table definition; there can be only one TIMESTAMP column with CURRENT_TIMESTAMP in DEFAULT or ON UPDATE clause
Hi,
Please, you wait and check your email
little disapointed your installation manual. I extract the quickstart pack. Database file is in database, and files in the server, installed magento like normally using that package. Now the admin has some error pages in customers and index management and support says that my magento have some problems, fix it. And that is the reason why i asked support in few weeks ago, now im supposed to fix it?.
You can see documentation for install quickstart
Yes i have. Firstly, i got the problem that magento admin not working properly and asked your help to install theme. Support asked ftp accounts, admin accounts, and other things to help. after 2weeks, the final answer is “download the manual?”. Never before have support like this in themeforest. Im telling few times how i tryed to install the theme and asked what i did wrong. Never get answer for that. Feels like wasting my time and money. Ican also pay 37.5$ for extended support? Curious what that mean, i get 6month longer answers “download the manual” ?
If you get issue, you can contact us. We will help you
Really? i was contacted you on 11days ago. database problem solved, thank you. But Dashboard problems not. latest message from your support is, “check manual”-
We have fixed issue for you
can’t find “WooCommerce – excelling eCommerce” plugin
i have waited for 2 days ! please reply me ASAP , THANK YOU!
1. first, can’t find the plugin on the web. second, download the plugin to the computer and import it .but it seems that it’s already there. i can’t change to ’’shop’’ on my shop page ,,, same to other pages. how can i solve the problem ? i use chinese version and use vps hosting.
2.i have an error on my system status (log directory writable) after i upgrade the woo commerce. i follow : https://docs.woocommerce.com/document/fix-outdated-templates-woocommerce/ the shell input like the picture shows.
MY EMAIL : love032999@gmail.com
Hi,
This theme is magento theme version it isn’t woocommerce.
Can you check again the live preview on magento 1. It not work. http://demo4plazathemes.com/19/ma_carstore_res/
Thank for your report. We will check and fix it
Can you check again the live preview on magento 1. It not work. http://demo4plazathemes.com/19/ma_carstore_res/
It’s working now. You can check our demo again. Thanks !
Hello, It is compatible with magento 2.1.6?
Hello,
It is compatible with magneto 2.1.6
Hello, It is compatible with magento 2.1.6?
Hello,
It is compatible with magneto 2.1.6
magento 2.1.5
404 error: Page not found in Admin panel
How can i solve the problem?
MY EMAIL : love032999@gmail.com
PHP version: 7.0.15-0ubuntu0.16.04.4
Apache/2.4.18 (Ubuntu)
magenta 2.1.5
MySQL5.7.17
Hi,
Please, you can contact us themesplaza(at)gmail.com. We will check and help you
are there any tutorial on how to install the theme in magento 2 ? and also can I get the spare parts data as a dummy sample data so I can better understand how to use it?
You can see documentation in the package download https://www.youtube.com/watch?v=YIkU_slJlZs
I have purchased this theme but I am still figuring out how to make dropdown menu? are there any tutorials on that?
Hi,
Please, you can contact us themesplaza(at)gmail.com. We will check and help you
Hi, how i remove left navigation in mobile devices?
Hi,
Please, you can contact us themesplaza(at)gmail.com. We will check and help you
Hi, I am Dawn.
Here are some problems.
Environment : Magneto 2.1.6
1.if I want the data of the demo, I have to do quick start and then install the theme?
2.What does the “store url” means? Magneto admin panel or my website url? ->after import the data, at web/unsecure/base_url, web/secure/base_url : change url to your store url.
looking forward to your response.
And could you help me to install the template?
Hi,
Please, you can contact us themesplaza(at)gmail.com. We will check and help you
I have already wait for two weeks and didnt get any response.
I try it by myself and failed. I already rebuild the server . Please let me know when you are available. And when could you help me to solve my problem.
Dawn
Please, you can contact email above. We will check and help you
Could you please answer my questions? and give me some reply.
I JUST GET THE REPLY : You shouldn’t use magento 2.1.6, because it doesn’t work good on base theme. Best regards,PT Team
BUT THE PROBLEMS HAVN’T BE SOLVED. And your previous reply of commend say:It is compatible with magneto 2.1.6 1.If I want the data of the demo, I have to do quick start and then install the theme?2.What does the “store url” means? Magneto admin panel or my website url?
->after import the data, at web/unsecure/base_url, web/secure/base_url : change url to your “store url”.
3.I want carstore2 as my page and also the same data & pictures as demo .
could you help or teach me to install the template?
Hi,
Please, you can contact us themesplaza(at)gmail.com. Our support team will check and help you
Hello, Can a user register and add his auto parts to the system? or only admin can add parts?
Hello,
It isn’t available
I assume this theme works with 2.1.7 update?
Hi,
It works with 2.1.7. If you need help you can contact us. We will help you
you need to issue an update, with 2.1.7 when running a php bin/magento setup:di:compile command there are multiple errors, all relate to incorrect dependency with the Pricecountdown block. I have sent you an email with the full error output. Please fix asap. Many thanks James
You can contact themesplaza(at)gmail.com. We will check and help you
Yes that’s the email address I sent the error info too.
hello, is it compatible with magento 2.2?
Hello,
It is compatible with magento 2.2
1 exception(s): Exception #0 (LogicException): Could not create an acl object: Invalid Document Element ‘resource’: The attribute ‘title’ is required but missing. Line: 29
Element ‘resource’: The attribute ‘title’ is required but missing. Line: 33
Element ‘resource’: The attribute ‘title’ is required but missing. Line: 34
fixed by adding title to the xml but now Exception #0 (Magento\Framework\Config\Dom\ValidationException): Element ‘referenceContainer’, attribute ‘after’: The attribute ‘after’ is not allowed.
I thought you said it was compatible? I don’t really see it as compatible since I have to change multiple files for it to work..
You can contact themesplaza(at)gmail.com. We will check and help you
Hi Guys, I emailed support twice during the last 2 weeks and got no answer. We had to hire a Magento developer to help us. I need to know how can I have different menus: on top menu and categories vertical menu. As of right now it’s the same on home page.
Also, where do I put custom CSS so it won’t get deleted with updates? Do you have a panel in the back end for that?
Please update your documentation file, as it’s far from the actual situation in Magento 2.
Thank you!
Hi,
We have responded all your email. You need check your email we can help you
I am checking my email every day, it’s our support email. But I never received anything from you. It should go to support(at)mwgeeks.com. This email is forwarded to support(at)webgeeks.com. I just checked and the forwarding is working. Please resend the emails and let me know when you did. Thanks!
You need check your email again
Hi guys,
I must apologize to you. It looks like your first email from 7 days ago came into our system, but somehow it got deleted. Only when you replied to it again, I saw it in our inbox. I’m still investigating how that happened. I will send you the website info via email. Thank you!
Hi guys,
I must apologize to you. It looks like your first email from 7 days ago came into our system, but somehow it got deleted. Only when you replied to it again, I saw it in our inbox. I’m still investigating how that happened. I will send you the website info via email. Thank you!
You send email. We will help you
How to make home page2
You can choose theme2 and install for your website
theme2 source file is that one
Please, you see documentation in the package download. If you need you can contact us themesplaza(at)gmail.com
ma_carstore_quickstart_2.1.2 To install this file to like home page2 ？
You can install and configure in admin panel for home page 2
ma_carstore_quickstart_1.8.0.0 CMS does not have home page2
We updated home page 2 for only magento 2
Install magento2 error An error has happened during application run. See exception log for details.
Please, you contact email above. We will help you
Is this mail? themesplaza@gmail.com
yes
I send the email to your email, but you did not reply
please, you can wait
The front desk does not show new products
Is compatible with Magento PWA? https://bit.ly/2wsfEZf
Hi, We are not sure about that. Please make sure this extension can work with Luma theme, so it can work with our theme
