mopc76

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150 comments found.

i cannot locate the demo sliders. i imported the demo data and the xml file and it is not pulling the layered slider or the revo slider slides

Hi,

sliders were not included into demo content, but if you need them, you can download file http://support.olevmedia.com/wp-content/uploads/2015/10/acesliders.zip unzip it and import JSON file.

Having a problem with this fatal error code :http://mynewdev.com/pomona/3020-2/ Fatal error: Call to a member function get() on a non-object in /home/hostpuppies/public_html/pomona/wp-includes/query.php on line 28

none of the home pages display properly

the fatal erro was caused by a plugin conflict

PHP Warning: Illegal string offset ‘file’ in /home/public_html/wp-content/themes/ace/functions/aq_resizer.php on line 142

PHP Warning: getimagesize(logo3.png): could not make seekable – http://logo3.png in /home/public_html/wp-content/themes/ace/header.php on line 68

I have update to the latest version, but still got errors

Hi,

please, reach out to us via contact form ( http://themeforest.net/user/mopc76 ) or support forum ( http://support.olevmedia.com/ ) and provide temporary access to WP-admin, I’ll try to figure out the problem.

It looks like this theme is going to be licensed freely under the GPL (https://github.com/mantisbt/mantisbt/pull/805 ) – is this correct, that the theme is now available to be used free of charge under the GPL ?

“Ace” mention in the repository you refer is not related to this Ace WordPress Theme – it’s a different thing. It looks like some kind of Admin Template exists with the same name (Ace).

I am using the “Welcome to Ace” page as my home page, and the slider has disappeared from the top. How can i get it back?

Hi,

please, make sure that when you edit the page correct slider is chosen in the “Choose the slider” option http://grab.by/RgVY

If it doesn’t help, please, contact us via support forum or contact form, provide your website URL and temporary access to WP-admin, I’ll try to figure out the problem.

Nevermind. Thanks

hi, can’t see the mobile menu button (3 lines) and social icons on mobile anymore. I tried to modify the item menu png, change the background color.. but nothing append. How can I fix this problem? thank you

Hi,

please, make sure that all files of the theme are not modified (you can just reinstall the theme). If it doesn’t help, please, contact us via support forum and provide your site URL.

Where can I find the demo xml file? I’m getting trouble with the demo importing

Hi,

you can find demo xml file in the ZIP package which you download from ThemeForest, in the ‘demo_content’ folder.

How can I hide “related posts”

no I mean the “RELATED” and “RELATED PRODUCTS” at the bottom of the page. above the gray “Let’s Connect” footer

For some reason when I visit https://ciarbny.org/shop/both-columbia-course-fellowship-course/ I get redirected to the home page, therefore I can’t see the page live. But as I can see from the screenshot – it’s not native theme block, it looks like it comes from some plugin or code customization, so, you should address this question to previous developer.

joshuasr

joshuasr Purchased

Hello, we have been using your theme for sometime, and now suddenly all of the sidebars are loading under the main content of the pages. Can you help? http://hollywoodmarkets.com

Hello,

currently I can see that sidebars on your site are on proper places. If you still see this problem, please, create a topic on our support forum and clarify, in which browser do you see this issue.

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