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Hi, what is current version of this theme?
Hello! It’s on v2.9.1 right now
I have 2.0 How can I update it?
Hello, if you can open a ticket at our official support channel at http://cssigniter.ticksy.com we can give you a few pointers to safely upgrade
I bught this theme , i cant install the sample data !!! wpml-config.xml danct be uploaded , error: no WXR file, wxv number is empty… wtf guys`? (acoustic.wordpress.2014-07-17.xml is not the rar !) – second Problem: I cant import the Widget file ! – there is no .wie File in the RAR folder. Rly? so install documentation is useless… ur support website is down too
Hello. First line under the “Importing sample content” section in the documentation says:
“To get the sample content file go to appearance > theme settings > site options and scroll down until you see the download sample content link”
You will then get a zip file which contains the .xml file for the content and .wie file for the widgets.
ok that works. Other thing: in the Gallery when i upload a other sized format in a gallery so all other images have an white border on the bottom, why?
Nice, glad you got that working. Regarding the issue could you please open a ticket at our official support channel at http://cssigniter.ticksy.com (it’s open now) and our support tech which is more experienced can help you in every question/issue you might have asap! Thanks!
u can explain it here?! just 1 sentence… not a copy paste answer please
Hi again, first of all we never copy paste answers Unfortunately themeforest comments are not appropriate to provide support. We’d have to have a look at your website or get a more detailed guide on how to reproduce what you’re seeing. Our support channel is run by much better equipped people to help you on this matter and if it’s a bug in the theme a better way to escalate and fix fast! I hope you understand!
BTW you can also send an email directly at fotis [at] cssigniter [dot] com if you prefer
Can’t import sample data. I’m following all the guidlines mentioned in docs (uploaded xml file after extracting via tools> import > wordpress) and everything seems fine till the last step where it shows error :
Failed to import shop_order_status cancelled
Failed to import shop_order_status completed
Failed to import product_type external
Failed to import shop_order_status failed
this is working now but I still cant upload any files/images
Hello, if you can open a ticket at our support channel at https://cssigniter.ticksy.com we’ll be right there to help! Thanks!
I can’t upload any file/images in the media or anywhere else. Why?
Hi, I installed the theme and imported the sample content, but still not showing up. Any suggestions?
Hello, could you open a ticket at our official support channel at https://cssigniter.ticksy.com with a URL of your website and temporary admin credentials so that we can have a look and get back to you ASAP. Thank you!
Hey there, I am thinking of buying this theme but want to know does it come with demo content?
Hi there, of course you get the sample content as well. But keep in mind that demo images are not included only sample images will be installed instead. Let me know if you have additional questions.
hey guys, i have been looking for a theme for my artist and Acoustic has got my attention. it however has a feature that allows people to buy stuff. i was wondering if someone would need to sign in to the site in order to order or buy something?? thanks
Hi there, Acoustic provides full Woocommerce support. This means Woocommerce will handle your shop, products ,sales and user registration or checkout without forcing the user to register.
noted thanks, my last question is: is it possible to add a search button on the site to help people key in and be able to search for things on the site?
Hi there, Of course you can. We will be happy to help out over at https://cssigniter.ticksy.com/
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Hi Guys! A theme update – can I ask what is different in this version?
Hi there, We have added some additional support for Woocommerce newest version and integrated One Click Import for Acoustic! You can check the full Changelog here https://www.cssigniter.com/assets/changelogs/acoustic.txt
I recently bought this theme and am using it on a multi site.
I have installed the theme no problem but are there ‘theme plugins’ that are required, I don’t seem to have any of the page builder options installed or do I have to find them myself?
there is no page builder plugin included but you can actually use any third party Page builder you wish. Including free ones from the WordPress.org repository.
Feel free to contact us if you have any follow ups at https://cssigniter.ticksy.com
Thank you Cheers!
Glad I could help!
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