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245 comments found.

Hi, what is current version of this theme?

Hello! It’s on v2.9.1 right now :)

I have 2.0 How can I update it?

Hello, if you can open a ticket at our official support channel at http://cssigniter.ticksy.com we can give you a few pointers to safely upgrade

I bught this theme , i cant install the sample data !!! wpml-config.xml danct be uploaded , error: no WXR file, wxv number is empty… wtf guys`? (acoustic.wordpress.2014-07-17.xml is not the rar !) – second Problem: I cant import the Widget file ! – there is no .wie File in the RAR folder. Rly? so install documentation is useless… ur support website is down too

u can explain it here?! just 1 sentence… not a copy paste answer please

Hi again, first of all we never copy paste answers :) Unfortunately themeforest comments are not appropriate to provide support. We’d have to have a look at your website or get a more detailed guide on how to reproduce what you’re seeing. Our support channel is run by much better equipped people to help you on this matter and if it’s a bug in the theme a better way to escalate and fix fast! I hope you understand!

BTW you can also send an email directly at fotis [at] cssigniter [dot] com if you prefer :)

Can’t import sample data. I’m following all the guidlines mentioned in docs (uploaded xml file after extracting via tools> import > wordpress) and everything seems fine till the last step where it shows error : Failed to import shop_order_status cancelled Failed to import shop_order_status completed Failed to import product_type external Failed to import shop_order_status failed

this is working now but I still cant upload any files/images

Hello, if you can open a ticket at our support channel at https://cssigniter.ticksy.com we’ll be right there to help! :) Thanks!

I can’t upload any file/images in the media or anywhere else. Why?

Hi, I installed the theme and imported the sample content, but still not showing up. Any suggestions?

Hello, could you open a ticket at our official support channel at https://cssigniter.ticksy.com with a URL of your website and temporary admin credentials so that we can have a look and get back to you ASAP. Thank you!