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I want to change the currency to Indonesia Rupiah (Rp) (IDR), but i’m not found the choice. Could you help me? Thanks
Unfortunately, The plugin doesn’t support Indonesşa Rupiah.
Hi. I like your theme. However, we need something more and wanted to know if we can discuss customizations and fees you charge for that.
First of all, thank you for your interest in Act WordPress Theme.
You can contact with us through the following url.
Contact : https://themeforest.net/user/klbtheme#contact
I just installed your theme at akisan.org/staging. Note the “memory” error it is throwing on the wp-includes/options.php file. What do I need to do, to get rid of this error? It is also affecting my dashboard. Thanks
First of all, thank you for purchasing Act WordPress Theme.
Can you send us your wp-admin and ftp credentials through our support system,please? We will take a closer look on your issue and help you solve it asap.
Support : https://klbtheme.ticksy.com/
Thanks for your quick response. I got it to work by adding a define statement in my wp-config.php file, increasing the memory to 256M. It is working now. If I have any other issues, will let you know
Glad to hear that.
-Is it compatible with gateway payments? – Can I use videos on the main cover sliders? – Does it come with a visual composer?
The theme is compatible with paypal, stripe,authorize and offline payment. Yes you can use Revolution slider. Yes the theme is compatible with Visual Composer.
Support system does not work. This page isn’t working
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I have tried 2 different wordpress fresh installations and your Demo Import is not working. I have created a ticket with no reply. Please reply ASAP.
Your ticket has been answered.
I paid for an express installation of Act theme with Envato but I noticed that the WPML plugin is missing in the dashboard. Envato staff told me that sometimes there are bugs and issues in themes and that I should contact directly the author. Let me know what to do please. Thanks.
WPML plugin is not included in the package. You must pay extra to use WPML plugin.
i didnt get an answer to this a while ago … maybe someone can help…
how do you get the navigation menu to be the standard / same on the blog page as the rest of the website ?
We couldn’t any ticket which has been opened by you on our support system. Can you open a new ticket on our support system,please?We will take a closer look on your issue and help you solve it asap.
thanks for the quick reply.
it looks like this is a fix to bug in the system … i am not enamoured to pay $30+ for something that should be working anyway …
thanks in advance for your help.
Please contact with us through our profile and send us screenshot about the issue you have.If the problem is related to the theme, We will take a closer look on your issue and help you solve it asap.
i try to download and update the site with your 2.8 version.
this destroy the website and nothing appears.
the visual composer plugin is also not included in update
i am very stuck with this …
and not expect to make complete new site because you update theme …
You can find Visual Composer in Dashboard > Apperance > Install Plugins.
The theme is incuded Visual Composer after Version 2.0 and you should rearrange your content again, if you don’t use version 2.0.
If you need help please contact with our support staff through our support system.
thanks for quick reply. but updating theme means that website totally crashed… this is really no good. when you say ‘rearrange content’ you basically mean, i must build entire website again from scratch. no one should expect to do this with theme update. will you do this for me?
You’re more than welcome.
Your mail has been answered. Please keep on through mail.
Hi, Is it possible to turn off some of the donation payment options?
e.g. just have “Stripe” as a payment option.
Yes it is possible.
Hi ,Thanks for your response.
Hi, I’m looking for a nonprofit charity theme and yours has my attention. I have a few questions if you can please answer them…
1. Is there a way to add new campaigns from the front end rather than having to login as an admin? Please explain how to do so…?
2. Do you offer the ability to use Stripe Connect?
3. Can your theme’s version of Stripe Connect be setup/configured to allow us (as the website owner) to charge/collect a 5% fee and give the remaining 95% fee from all donations to the Campaign Creator?
4. Can this theme allow us to approve a campaign creator once and then allow them to post subsequent campaigns once approved as a Campaign Creator / User?
5. What if any restrictions and/or manual processes should we consider before purchasing your licensed theme/key?
First of all, thank you for your interest in Act WordPress Theme
1-)It is not possible. You should login as admin to create a new campaign.
2-)The theme has Total Donation plugin for Donations.You can find the plugin documentation, you can check our documentations and you can contact with us through our suppor staff.
3-)The campaign creator is Admin.
5-)The theme included Visual Composer, Total Donations, Revolution Slider plugins and you can use them with Standart Licence. You can use the theme without any extra payment.
Thank you for your prompt reply. I will be purchasing 30 individual licenses this year (one for each website we need to setup). Unfortunately, we need the theme to include Stripe Connect as described above and allow for front end submissions via Campaign Creators. Feel free to update us should you decide to include these features.
Hello! I’m interested in a Template, but the same is not possible to apply DEMO in wordpress to test. So I am with a doubt if it is possible to exchange the donation part of the site slime face by a Gallery.
First of all, thank you for your interest in Act Nonprofit WordPress Theme.
Yes you can remove that.
Ok. Tks. tomorow Buy TEMPLATE… AND the galery, is possível put in first Page??
Yes that is possible. You can re-order the sections.
The problem I have is that when I set the function of the demo design it is not the same as in the example, I would like you to help me with that topic.
You can make your site like our demo from Dashboard > Appearance > Install Demo.
or please open a new ticket about the issue you have. We will take a closer look on your issue and help you solve it asap.
Bought this theme a while ago thinking it would be easy for us…been trying to figure this god damn thing out for months and months…delaying our website…how do you even customize….i cant change anything you put in for the demo, cant even upload through wordpress dashboard….nice waste of my money. WTF…...........
First of all thank you for purchasing Act WordPress Theme.
We are really sorry for the issues you have. You can make your site like our demo from Dashboard > Appearance > Install Demo. After installation you can easly customize the contents from Dashboard > Pages and thanks to Dashboard > Appearance > Theme Options.
or please contact with us through our support system. We will help you.
Hi klb theme, I need help regarding this part https://prnt.sc/itqw5o donations on the left side red background are messed up. and on the donation button how can i change / add a link on it?
You don’t need link for fundraise bar. You can create a donation form page from Dashboard > Pages and you can use Act Donation Form shortcode in the page.
or please contact with our support staff through our support staff. They will take a closer look on your issue and help you solve it asap.
Contact the support team through the support page will take to much time because of too much complaint sent by your clients/theme buyers. Is it possible to please post the solution here for it helps a lot of your clients to solve the issue as others also having the same issue we encounter on this theme.
Please let me explain you how to total donation actually works.
1-) Please go to Dashboard > Total Donation > Campaigns ( There, you can add a campaign name and create a target as needed.
2-) Once you created a Campaign, you’ll see the newly created campaign below the List of Available Campaigns .
3-)Please insert the name and id into the Act Fundraise Bar.
4-)Please create a new page and insert your campaign id into the Act Campaign Form shortcode and please make sure that you viewed the newly created page once. This is all.
How do I add another social media icon to the current displayed list? I have edited the FB and Twitter links and the corresponding icons appear on the bottom of the site, but when I add a link to the Instagram page, no icon appears. What do I need to do to make the Instagram icon appear with the link to the IG page?
The Send A Message contact form that overlays the map on the front page isn’t working. It does not drop down over the map like the demo version does. How do I replicate the demo version and make background color changes?
Please contact with our support staff through our support system.
How do I adjust the Send Us A Message contact form that drops down over the map on the home page? I need to adjust the background color of the form and edit the columns on the right side of the form that appears. I made initial edits but now the form doesn’t appear. What steps do I need to take to make the form appear again like the demo and to adjust any colors, etc.?
Hi. I bought a theme that depends on IgnitionDeck plugin and I hate it because I didn’t know it before I got it, that’s why no I ask before. Several questions: does this code depends of additional plugins? is this is the case: are they completely free or I need to pay for them? also, is it possible to let each project owner to setup their own paypal account in order to let them receive donations directly to their account? is it possible to show automatically all donations in one page to make transactions transparent to all public? please let me know. I’m very interested in a theme with this features. thanks.
First of all thank you for your interest in Act WordPress Theme.
1-) You don’t need to pay extra charge. We use Total Donations plugin for the donations. You can use the plugin as free.
2-)Unfortunately, You can only one paypal account to receive donations.
3-)You can list the top donations thanks to shortcodes.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
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