Bought the theme, followed their installation instructions and half the features didn’t install – showed errors when importing the sample xml file. Create a support ticket (http://pego-design.com/support/) 5 days ago and no support up until now
Hi my friend.
It seems that import went wrong only for images. So please you must set your own images. Our images from live preview are not allowed to used, unless if you buy them from sites where we bought them.
Your site is working just fine, but use your own images. Go to portfolio/posts and set featured image.
I disagree, we buy templates for the way they are presented to one – I have no intentions of using your images – I’d like to see it as I it was sold to me and from there I’ll customize it to my own images. There is no mention that the images aren’t included – the scroller isn’t working, the heading text (in the green box) doesn’t come up – the template is far from working
we respond to you on ticket with new xml file to import.
thank you, that looks great – now I am happy
It is working now?
it’s looking a lot better, not 100% the same as the demo, but closer
Hello, I’ve installed “adorable” but when I click on the pages, they don’t slide out on the right like the demo. Can you tell me what I’m doing wrong? Thanks!
is your site online so that we can check it? If yes, do provide an admin admin access to our email (use the contact form on our Themeforest profile to send an email).
Yes, will do. Thanks
Can you send a link?
think that we have repleid on your email. So do reply there.
do send us an email (use the contact form on our Themeforest profile to do so) and add acces to your site so that we can check this.
Fatal error: require_once(): Failed opening required ’/home/bacalhau/public_html/wp-content/themes/adorablee/admin/admin-functions.php’ (include_path=’.:/usr/lib/php:/usr/local/lib/php’) in /home/bacalhau/public_html/wp-content/themes/adorablee/functions.php on line 362 ????
Please send us email with some login data and we will look into
Hi, I asked for support via e-mail as you asked but haven’t heard back in almost 2 weeks. Is this normal? I think that is a long time, already sent another mail but no respond.
we do not have an unanswered email from you. Did you send it using the contact form on our Themeforest profile?
My wife sent you an e-mail, it’s ticket nr #332572. She sent another not about this in by e-mail and ticket system as well.
Still haven’t gotten a reply or any help at all…
So, again we have mailed, now also to the orignal reply-mail, with a screenshots of several mails. We also replied at the ticket, we also CC’d it to designpego@gmail. I just now got a mail, again, to mail to designpego@gmail while it’s pretty obvious that we have mailed them three times. Please help us any other way.
Problem solved in the end, thanks.
Great that it got solved.
Is this theme capable of adding an events calendar?
no such shortcode is integrated into the theme. So you would need to use a plugin for such feature.
I need HELP. My page no longer slides. Also when I added a new menu it totally through my ENTIRE theme off! i HAVE already missed my deadline troubleshooting this theme. Please help. www.blackprofessionalallience.org
a new page*
we have replieed to your email. Do reply there if needed.
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