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Nunca dan soporte
You have not contacted us for any support.
How did you reach this decision?
I have create ticket #1795179
Its now 3 days, no ticket response from you, very bad
I am very sad
I couldn’t access your request due to a technical problem.
I immediately start the work necessary to correct the problem
I have been trying to reach your support website for 2 days now and get “this page isn’t working”. I am having issues activating The Grid. Just stuck on “please wait”. I need some support or a full refund. This is ridiculous.
Hi, the problem does not originate from US support system is running, will you try again?
This what I get when I try to go to your support website:/
This page isn’t working infinitydream.ticksy.com is currently unable to handle this request.
HTTP ERROR 500
Also, I am having issues activating The Grid. When I add the key it just gets stuck on “please wait”.
Still, nothing? Really? I have purchased and need some support!!! I can’t install the demo or activate The Grid, or get to your support website. HELP!
what is your purchase userName? refund will be made.
My username is designinnikki. You can’t assist me with the issuing I’m having? I’d rather be able to activate The Grid and keep moving forward with this website template. I’m just not able to submit a support ticket because I can’t get the website to come up. I really would like some support, PLEASE!
designinnikki please confirm when refund has been made.
It’s been 7 days with absolutely no response. I’ll just leave a poor review and get a refund.
> Tengo una nueva instalación limpia de wordpress y acabo de comprar Adriatic. En el proceso de instalar todos los complementos que se requieren para Adriatic obtuve un Error 500. Desactivé todos los complementos para ver cuál era el culpable.
> Mensaje de error:
> “Staging.instrumentrentalbarcelona.com actualmente no puede manejar esta solicitud.
> ERROR HTTP 500 ”
> WordPress (Versión 5.0.3)
> ¿Debo ingresar mi FTP manualmente para eliminar el complemento y luego todo funciona bien pero aparentemente necesito esto para continuar construyendo el sitio?
Hi, Have you tried the Wordpress comment closure feature? If not, please open a ticket. https://infinitydream.ticksy.com/
Add new content through visual composer is show on front end. Can please help me.
I sent you mail for refund.
Your return request is approved
Visual Composer is not working.Your support link is not working. As per ThemeForest, refund hasn’t been approved yet. This is a nightmare. Please assist.
Hello what is the user name you use when buying ? We have approved your return request. ThemeForest will approve you within 3-5 business days.
I am trying to remove the title bar / page title text. It is currently overlapped by the logo on the left side of the header and I would like to be able to remove page titles altogether; but cannot find that option. Please assist. Thank you,
No, I am not quite sure what you mean, but it’s not an issue with comments, I’m referring to page titles that show up in the header. I tried to create a ticket before posting here, but when I go to that link (a couple days ago and again now) it just opens a blank page, like nothing will load. I’ve tried it on a couple different browsers as well.
Hi ticket system does not have any problems.
When I go to the support page it says the page is not working!
I have a problem, when I edit with the wpbakery page builder, on the home page, only a few items to edit appear, most of them go blank, how can I solve it?
Hi separator can fix it if you add.
Thank You! =))
Good afternoon, I have a problem, the visual composer 5.1, now is WPBakery Page Builder 5.5, but it is not activated, there was an update and I do not find the code serildentro of the zip that I downloaded when I bought it!
can you help me?...
Hi, we recommend using the plugins that come with the theme.
My other problem is that accents and special characters are not working.
Do you have any way to solve it?
Hello can you give any example?
i am not able to install the plugin, even your site infinitydream is not working, It says Domain has not been renewed
Hi, which Plugin are you talking about ?
Plugins , which are coming with the theme like Slider Revolution, js composer, and many more .
this theme all plugin need to be update i cant install my all plugin …
Hi would you check your PHP settings ?
I’m having trouble Responsive not working
Hi, what kind of problem are you having?
Hello ! the link for the support does not work. can you tell me the link please ?
Hello, you can send an email to firstname.lastname@example.org.
Hello! where do i add the google maps key? thanks!!!
Hi there. I am trying to reach support because I need the updated WooCOmmerce theme pages but the support button is going to an error saying the page does not exist. Please help. Thank you.
Hello, I just update to wordpress 5.2 and also updated Plugin Redux Framework to 3.6.15 but the site is giving error and I couldn’t reach to admin panel. The error is like this :
Fatal error: Cannot redeclare compiler_action() (previously declared in /home/akirmakc/public_html/wp-content/plugins/redux-framework/sample/sample-config.php:2278) in /home/akirmakc/public_html/wp-content/themes/adriatic-theme/inc/framework/barebones-config.php on line 1798
I’m writing via comment section because I couldn’t open your support page.
Thanks in advance for your help.
support page not functional. Do we have support or not? Otherwise i have to request a full refund.
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