71 comments found.
Hi, this theme needs to be updated to support Wordpress 6. It’s been 1.5 years since the last theme update – kind of unacceptable.
HI
We mostly update a core plugin which is not required to update the theme.. and our theme works fine with version 6.
IF YOU FACED ANY ISSUES. You can contact our support team. So we can fix and release it as soon as possible.
Regards
Is not working with elementor anymore!
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Theme freezes on mobile and nav buttons don’t work
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hello, is it possible to add a back up button?
You can use simple back to top plugin
Thanks
I just bought this theme and now i get “the execution failed. please check error.lor” – This should not be happening, i increased my PHP settings like you have said to the other people, it is still happening.
Hi Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hey is elementor 3 supported? i know some themes are broken because of the updates…
Yes its supported
Hi! This is pre-sale query.
1. Does your theme has working Coming Soon & Under Maintenance pages with timer options ?
2. Does it comes with Revolution Slider bundled?
3. Does your theme has auto-update feature?
4. Does it has demo import option?
5. Does it support Elementor page builder?
Hi
1. Use plugin for that. Coming soon for that.
2. Yes
3. Use envato plugin for auto update
4. Yes,
5, Yes
No this style not available.
Regards
Is it possible to apply WPML?
Yes
I would like to buy But I am confused about the language is it Available in Arabic ?
Hi
We have included a pot file with our theme. You can translate our theme with Arabic or RTL language with a pot file.
Regards
How do you change this part of the page? It’s not editable in Elemenator???
Where does it come from? I cannot find anywhere where I can change the “leading provider” part in the about page..
http://prntscr.com/sb8x25Edit: nevermind, found it. BTW your main site is hacked, should I be worried about my theme security?
Hi
You don’t need to worry about it. Our demo are in separate panel.
I don’t see any hacked info our main site. Send us a message from our profile contact form.
Thanks
I am growing frustrated with the lack of ability to customize via the child theme css. Much of the theme’s customization is spreads out via different CSS and is not yielding to the child theme customization. many main elements do not have styles to edit them I am trying to pin point elements using first-child, nth-child, etc and nothing. If there is something I am missing please point it out but if something doesn’t change I am going to need a refund because i need to be able to customize this or it is a non-starter.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Many items in Elementor don’t work properly. For example Portfolio Slider, Agmycoo Posts and many others.
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Can’t access to support platform even if i purchased the item less than one year ago since there are only 6 months of time ti submit ticket
Hi
Please renew support https://support.xpeedstudio.com/knowledgebase/how-to-extendrenew-your-support-period/
Regards
what i’m suppose to do
Hello
Please update the php settings
Please increase your server php details. if you dont have idea about php or how you can do that ask your hosting provider.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 512
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
ticket created
Hello …. how to add mega menu in main menu
Its easy. Just enable mega menu and use on your site.
Regards
Sorry dear … in dash board i go to appearance -> Menus -> then i enabled ElementsKit Megamenu … then what ? i already create new mega menu i named it ” services ” ... but i don’t know how to add it under the tab services in main menu!! please any help ?
This is a just general inquiry comment section.
All support requests like this are handled via our support desk. Open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
any upcoming updates?
Hi
Update will come in January
Regards
i have install theme successfully but when i install the demo they show me error message. something like this “the execution failed. please check error.logr”.
Hi Please increase your server PHP details. If you don’t have an idea about it contact your hosting provider. They will do this for you.
Php version 7.2 or higher
upload_max_filesize = 128M
max_input_time = -1
post_max_size = 128M
max_input_vars = 8000
max_execution_time = 500
Memory limit = 256
hi there guys .. could you please let me know how to set the language switcher area ??
Yes plugin Wpml so it will detect automatically via wpml plugin swither if you are using others you have to modify with child theme.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
yes i did .. please send me an answer to that ASAP thanks
guys the ticket is now 19 hrs with no response .. its really an urgent matter
Hi
This flag option are available at footer.php
Our support will reply within 24 hours monday- friday. So please be patient.
Regards
Can you please make this theme more SEO friendly? A simple fix that you can make is changing the Page Titles to be H1 tags instead of SPAN.
Hi
We will add options to customiser what will be page title tag in page in next update.
Regards
Can you provide an estimated date of when that will be released?
Hi.
Within end of this month. We are in vacation till 20th of this month.
Regards
Was this update released in 1.6?
Hi
Please download the latest version from ThemeForest.
If you need more help open support ticket with your URL and a screenshot. So we can take a look: http://support.xpeedstudio.com/
Thanks!
Hi, unfortunately this doesn’t answer my question.
Did you incorporate the above promised SEO-centric updates in the latest 1.6 release? Will page titles now carry the H1 tag instead of span? I’m not going to update if I don’t know the answer to this. Thanks
Yes its updated already. And thats why we said to update with latest version.
This theme is not SEO friendly, after changing my theme I lost my sitelinks from google search. Some very basic and common things are missing. like Page Titles are not in H1 tags they are in SPAN. and same like that. I like the theme but please make it SEO friendly as I have to modified the files to make Title in H1 tags but all page templates are same, blog, web page, and others. title is not H1. Thanks as I can’t afford changing theme every weeks
Hi
We will add options to customiser what will be page title tag in page in next update.
Regards
