How can we link homepage banner? We want to link the banners to our internal pages. Please check screenshot. http://screencast.com/t/TCooJ0YkiLt
We replied to your forum thread.
Hi Orange-topic, I have to use your interface. I use the Vietnamese website, I’d have unicode font in the selected font. Thank you!
wp_enqueue_style( 'google-fonts-'.$i, $protocol."://fonts.googleapis.com/css?family=".str_replace(" ", "+", $google_font));
wp_enqueue_style( 'google-fonts-'.$i, $protocol."://fonts.googleapis.com/css?family=".str_replace(" ", "+", $google_font).'&subset=latin,vietnamese');
I just bought your theme and when i upload it my website got blank am i the only one to experience this issue?
Check your web server log files, there is a fatal error encountering.
Could you send us what exactly is this error saying?
If it says something like “Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in …” you are using an older version of PHP. You will need to update it to version 5.4.40 or greater.
Hello, my product gallery images are displaying down the page rather than in an gallery style format, is there a setting I’ve missed? http://www.rosieleatea.co.uk/product/sampling-tea-set-no-17-the-vanilla-collection/
Could you create an account for us in your wp-admin and send them to us so we can investigate the problem?
You can do that by using contact form on our themeforest profile.
I like your theme, but I had several problems with galleries.
Sometimes I have added images and when I publish them this is empty. I had to make a new gallery for that and without add other images later (because this create a problem and the gallery keep empty too).
Also, I had problems when I have added several images to gallery, because these lie along regardless of the window’s size.
Example (in my site): http://maestrosqueseros.cl/gallery/congreso-agronomico-uach/
How can I fix it?
Ok I’ll write you now. Thanks!
The checkout page doesn’t work in Internet Explorer and Microsoft Edge
Could you specify what exactly isn’t working and on which IE versions?
Hello, I update the theme with today’s update, and then there is a “quantum” theme instead of “agritourismo”.
Apologies for that, we launched multiple updates and it seems that we mixed something up. We are launching the update once again right now. It will take a few hours while the ThemeForest staff processes it though.
Hello, your Agritourismo update for both WordPress theme files and all files downloads are a different theme of yours and not Agritourismo. Is there an update for Agritourismo soon?
I was notified by ThemeForest that you released an update today, but when I downloaded the files, there was a different theme (Quantum) in there. Thanks for the free theme, but at this point I’m praying that your Agritourismo update, you address the jQuery issue that is keeping Revolution Slider and other plugins from working. Please, please, fix this soon!
Thank you. I’ve just received it and uploaded it immediately. Unfortunately, the issue is not resolved.
We replied to your support ticket and uploaded the fix to ThemeForest as well, it should be available within few hours.
Hello, I just updated the theme in a client’s website and there’s a couple issues. 1 the slider for the homepage disappears and 2, woocommerce isn’t working correctly and won’t add products to the cart. It keeps asking to select what you want to purchase even after making the selections correctly. Just to let you know. Cheers!!!
Unfortunately it seems that your support license is expired, due to the new ThemeForest policy we will be required to ask you to renew it.
Hello, my website has stopped functioning and my host and SITE LOCK have told me that my theme is corrupted. How can I get this fixed?
The layer slider does not working,
How fix it?
We’ve launched an update for that, make sure you are using the latest version.
Where do I change the size of the logo area? My logo looks very small and I’d like to adjust it. I did this once but after I updated the theme, it wiped out the changes.
Only the height of the logo is limited not to exceed the height of the header. Try changing the ”.header .logo-header” height property in “css/main-stylesheet.css”.
my support linceses have expire and after upgrade wordpress layer slider needs a serial number. i add my from the download but nothing happends. what should i do?
We have made an article for this: https://orangethemes.ticksy.com/article/5875/
is that mean that i have to buy the plugin or to wait? if wait how long?
No, it means that you will not be able to update it automatically, but we will periodically launch an update for the plugin which you can update manually.
ok. now how i will use the plugin? my website have no slider
In theme’s “demo data (xml)” directory will be an export of our demo slider, you can import it in the LayerSlider to see how it’s set up. After that, you can attach it to your homepage while editing it https://www.dropbox.com/s/cgkhen30z5ndd9e/Screenshot%202016-06-10%2013.43.13.png?dl=0
i done all what you say but i cant getit working in front page.Works only in preview in the plugin nothing else.. see here http://bit.ly/1UHKMvm
There seems to be an error encountering on the website for which we have launched an update on April 21st. Please update the theme to the latest version and it should be working fine.
yes that worked. thank very you much have a nice continue
Maps on contact page no longer loads, is this because of google’s changes to the way maps work? If so is there a fix in the works or a work around for the time being?
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?
Unfortunately our support ended earlier in the month and it wont allow me to place a support ticket on your system, could you have a look into the issue to confirm if it’s a wider issue or not? Could just be a problem with our server instead of google maps new API.
It seem to be loading for us while editing the page, make sure that you allow it to use location services in order for the map to load.
It seems that google maps now require authorisation via an API key for a domain which can only be approved by accessing the DNS and adding a text attribute in there which google can pick up. It seems this is only for sites not online before July so existing sites wont be affected.
We’re in the process of getting this set up so I’ll return to confirm if this fixed the issue. If it does maybe you guys could look into adding an alternative mapping system as well as the google one in case developers don’t have admin access to the domain? Just a thought
I have updated my theme to the latest one and it still says my Woocommerce files are out of date. How do I fix this??
I have fixed this by copying them over from the latest version into the theme.
I have another question. I cannot make the blog page as a full width page. I want to get rid of the sidebar. I use the option for full-width but it still does not work. Please help.
Will you make a new version for WorpPress 4.6, or is it OK with the last one from june ?
Yes, it should be working fine, we haven’t had any complaints yet. If there is something wrong with it, let us know, we will take a look into it.
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