Discussion on Airi - Clean, Minimal WooCommerce Theme

Discussion on Airi - Clean, Minimal WooCommerce Theme

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220 comments found.

I have opened a new ticket and await your reply

Hi there,

Please check my answer on the ticket page.

Thanks & Regards, LA Team.

Hello, Is there any way to reverse how this theme ignores and overwrites WooCommerce image sizes and displays full-size images in the catalog? I’m having a problem with page size, my client uploads rather large images, and even if they are Smoosh’ed the page is pretty heavy. Plus, I can’t even show the cropped Woo thumbnails.

Ok, thanks.

24 hours later and no reply via support…

Hi there,

Please check my answer on the ticket page.

Thanks & Regards, LA Team.

Hi, I have two unanswered tickets for a few days, let me know? For me it is urgent.Thank you

Hi there,

Let me check it for you.

Thanks & Regards, LA Team.

Thanks for your support but I have updated with another question you haven’t answered

Hi there,

Please check my answer on ticket page.

Best Regards, LA Team.

I asked for your support a few days ago, can you answer me? the cart has disappeared from the products … I don’t know what I will have changed. if you can fix it I’ll give you the accesses:

Hi there,

Could you give me your ticket ID ? I will check it for you.

Thanks & Regards, LA Team.

I solved

Sound great! If you have any problem, please contact us. We’ll help you. Thank you!

Hi. I am using the Stats Counter, but it has a glitch. I can’t add single decimal number. I want to add 8.9, but in the front end it shows 08.9. Can you please provide an easy fix for this? Thanks

Hi, I can’t. My premium support expired. Can you please take a look?

Hi there,

You should renew support license for get fully Support Services from us.

Best Regards, LA Team

Okay, I understand. But, since it is a bug, it’s a good thing you fix it anyway, so your customers will know they are your priority, and not the money. :)

I checked demo and found two option at product page as one is Find Store near you and Delivery and Return but both text has no link , set these two links or remove this option ,

You’re welcome!

would you please tell me can we test demo in back end as in WordPress admin panel or just for front end ? regards

Hi there,

I am sorry for this inconvenience because currently for the demo we have only frontend .

Best Regards, LA Team.

_Vivi_

_Vivi_ Purchased

Hi there, I’ve purchased airi theme in 2018 and I am very satisfied so far by its performance. I would like to know if there will be soon updates to the theme for more user friendly mobile accessibility and also, a customization access for this without coding.

Best regards, Vivi

I read the instructions document well on it, but have not been able to find how to set the subscription pop-ups, I hope to get your help! This problem has been bothering me for a long time.

Hi there,

To setup the newsletter popup – you can to go Appearance -> Theme Options -> Newsletter popup . Also, if you want more help, please buy the theme here and open a new ticket on https://support.la-studioweb.com . Our support team will help you.

Best Regards, LA Team.

Hi there,

How can I view the quantity of product in stock?

I have set “always shows the remaining quantities in stock”​, but in the front end i don’t see the number of quantity in stock. Best regrads

Hi there,

Firstly, Thank you for purchased our theme. Please open ticket at https://support.la-studioweb.com. Our Support Team will help you check it

Best Regards, LA Team

Hi there, I bought this template more than 6 months ago (therefore the assistance has expired) but now it is necessary to view the number of pieces available. How can I solve? Thanks

Hi there,

You should renew support package for get fully support services from us.

Best Regards, LA Team

If you are also having issue with woocommerce attributes on product pages going ugly after tonight update, here’s a quick fix.

.single-product .variations .label { display: block; border: 0; font-size: 16px !important; margin-left: -10px; width: 100% !important; }

Hi there,

For this, please use this css to avoid affecting other elements

.product--summary .variations th.label { width: 100%; vertical-align: top; display: inline-block; min-width: 100px; padding: 0; border: none; margin: 0; }

Hope this help you. Best Regards, LA Team.

Is there a way to show a different gallery per variation in the product page?

Hi there,

Firstly thank you for interested our themes and for your question – Yes, it’s possible to show a different gallery per variation.

Also, if you have any problem while using the theme, please open a new ticket on https://support.la-studioweb.com . Our support team will help you,

Best Regards, LA Team.

How do I update the Airi Theme?

Hi there,

To update the theme, please read more here https://docs.la-studioweb.com/airi/#theme-update . Also if you have any problem while using the theme, please open a new ticket on https://support.la-studioweb.com . Our support team will help you.

Best Regards, LA Team.

Is Bakery Builder still compatible with Airi? Or should I use Divi or Elementor? If possible I want to use Bakery Builder.

Hi there,

Currently the theme is still compatible 100% with WPBakery Page Builder.

Hope this help you.

Best Regards, LA Team.

Hello! We have the theme thanks to Envato Elements … We are having problems with the WPML and the category filters for the products.

When reloaded by ajax, WPML stays with previous URL’s when the language is changed. According to the WPML support it is a problem with the theme, since they are not valid with their support.

How can we solve the sidebar shop filter and make it go to the correct category when changing languages?

Thanks. Greetings,

Hi there,

Firstly thank you for using the theme and if you have any problem while using the theme, please open a new ticket on https://support.la-studioweb.com , Our support team will help you.

Best Regards, LA Team.

Hello!

I was opening one but it asks for the purchase-code. It does not take the id of the envato elements license, therefore I cannot generate the ticket.

How can I do for this case?

Hi there,

I am sorry for this inconvenience but to open a new ticket you need to buy the theme here and then you can do that.

Best Regards, LA Team.

Hello. Our support has expired but i have a question. Your theme cant be checked in achecker for accesibility check. Any ideas why that can happen?

Hi there,

Firstly, Thank you for purchased our theme. You need renew support for get fully Support Service from us.

Best Regards, LA Team

Maintenance Mode does not work and Coming Soon page set. Still displays home page and still can bypass to other site URLs. Also, countdown timer does not work. Using PHP8 and latest version of WordPress.

Hi there,

For this problem – please open a new ticket on https://support.la-studioweb.com . Our support team will help you.

Best Regards, LA Team.

Hello,

One of my clients have game me a site that uses your theme. I have updated most of the plugins in the latest version. I did the debug method (deactivate all the plugins etc) and i still have a very strange problem.

I tried to upload an image inside the wpbakery single image element but when i click to save the element then the image does not appear at all. Neither in the back-end or the front end.

Is there any fix for that?

Best Regards

Hi there,

Thank you for purchased our theme. Please open ticket in https://support.la-studioweb.com. Our Support Team will help you check it

Best Regards, LA Team

Thank you for the immediate response. I have found the problem and fixed it. It was a DB error.

Best Regards

You’re Welcome

Hi there,

Is there a option to extend search functionality to blog posts or pages?

Thanks!

Hi there,

Currently the theme has 2 options for search:

1) Search on all website https://airi.la-studioweb.com/?s=text

2) Product search only https://airi.la-studioweb.com/?s=product&post_type=product

Hope this help you.

Best Regards, LA Team.

I was looking for a more stylized page. Any plans to add photo on first option?

Hi there,

Currently we don’t have plan to add the featured image on the search results. However if you want to help, you can buy the theme here and open a new ticket on https://support.la-studioweb.com . Our support team will help you.

Best Regards, LA Team.

I’m curious, shouldn’t quickview-button anchors be considered as nofollow links?

Hi there,

Thank you so much!. We’ll note and apply it for next version. Have a great day

LA.Team

After looking through this again, I realised there is no need to modify the Quickview button links code that is located in /airi/frameworks/classes/class-woocommerce.php. It appears the anchor has both href and data-href, which the SEO friendly URL is in the href, and not in the data-href. I must’ve overlooked this. :shocked: My apologies. However, the loop.php template needs to be modified.

Hi there, You’re welcome, hope you happy with our theme.

Best Regards, LA Team

Hi, when will you update the WP Bakery Page Builder in your theme. it’s 7 versions behind the latest release at the moment. Overall great theme thanks.

Hi there,

To update to required plugins, please read more on https://docs.la-studioweb.com/airi/#plugin-installation

Hope this help you.

Best Regards, LA Team.

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