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Have questions with this ticket #2578706, Thank you
I am sorry for late response due weekend. Let me check it for you
Hi have questions for the same ticket again
When i click on (Airi Package Demo Data) active button. Theme show me this error “Airi Package Demo Data” requires “Airi” theme to be installed and activated. Please active “Airi” to continue.”
For this problem – please make sure you haven’t rename the airi theme. Also, you can open a new ticket on https://support.la-studioweb.com . Our support team will help you.
Have questions with this ticket #2656337, Thank you
Please check my answer on the support page.
Dear LA Team,
We are using Airi Theme, somehow we cannot find the option to add Team member, could you guide us please?
Thank you for purchased our theme. Please open ticket on https://support.la-studioweb.com. Our Support Team will help you check it
Best Regards, LA Team
Here is the ticket id #2663585
Have questions with this ticket #2657431, Thank you
Please check my answer on the support page,
Hello thank you for your them. furniture demos not appearing to be installed correctly. Headers are not working as well as header builder seems to have jquery problem with worpdress 5.6
Thank you for purchased our theme. Please open ticket on https://support.la-studioweb.com. Our Support Team will help. you check it
Have questions with this ticket #2578706, Thank you
Please check my answer on the ticket page.
i fyou just search la_preset=shop-3-columns on google it shows so many webistes using your theme
this is kind of a bug that even after adding canonical tag to the homepage its indexing and thus we cant stop google to index ( as its not seo friendly)
how can i remove la_preset=shop-3-columns la_preset=shop-4-columns from the links ( dont tell me about redirection)
i dont want user to have 3 columns or 4 columns option
i have a layout for my website and it looks good no need to 3 colus and 4 colums different layouts
while making the theme didnt you take care of this when the admin is making his layout in certain way the why do you what this la_preset=shop-3-columns and la_preset=shop-4-columns
if you want this for the websites who give option to teh user to change the layout as what they like then you should have a toggle key to turn it on or off in the theme options
This is not a bug of the theme because the customer has not removed these links in the menu .
Hello, the preview demo does not work!
We have checked the demo site and I see it’s still working well, could you check it again ?
Hi again! Yes now it works fine!!!!
Hi, I bought Airi theme. Good work. Only one problem remaining. The logo in mobile versione. I upload all logos (4 desktop e 4 mobile) but it doesn’t appear. Any ideas? thanks
Thank you for purchased our theme. Please open ticket on https://support.la-studioweb.com . Our Support Team will help you check it
Performance is very bad. GTmetrix Grade D 54% Structure 73%
Here is result of our demo https://gtmetrix.com/reports/airi.la-studioweb.com/kNxfFE6r/
LA-Studio It’s Fake Loading without anything just loading… I don’t see pop-up or Full loading like other. Why is Blank? It must load everything Are you trying to say full website load iin 0.7s Try Open Chrome DevTools check also with that.
Now Website works fine… thanks for support.
Im unable to find place where I can create custom bages for products. Like NEW, SALE, HOT etc
For this problem – please open a new ticket on https://support.la-studioweb.com . Our support team will help you.
Thank you for your theme. We use it from elements and we also purchased because you deserve it. We encounter a problem though. The mobile menu in the homepage does not open the sub-categories with the arrow. Clicks only on the parent menu and the sub menu does not open. After clicking then in the second page the arrows work correctly. Any ideas?
Thank you for the purchased our theme. Please open ticket on https://support.la-studioweb.com. Our Support Team will help you check it
Thank i already did its the ticked it #2736390
I got the theme from envato elements.
I am unable to upload your theme because an “Problem installing : unknown”
Thank you for downloaded our theme. Please buy theme on ThemeForest for get fully Support Services from us. Envato Elements do not provide Support Services.
zip does not contain a valid theme: missing template “layout/theme.liquid”
Can you send it to me please?
The theme does not have this file.
I got this message while uploading the theme zip file to shopify, what could be the problem, and how can we solve it?
Our theme is WordPress theme not Shopify.
Hi your theme It’s compatibile with woocommerce checkout pro ? How can I modify checkout field ( billing filed for example ) from your theme ?
Could you give me the link of this plugin, I will check it and let you know the result.
Hi , yes. Here link of plugin: https://it.wordpress.org/plugins/woocommerce-checkout-manager/ . you can see the The issue in this link this:https://ovvio.com/checkout/ i turned on checkout plugin, on checkout page so you can see. Thanks
I checked this plugin and I see the theme is compatible with this plugin.
Does this theme work with Ali Dropship Woo Plugin?
Firstly, Thank you for purchased our theme. Please open ticket in https://support.la-studioweb.com. Our Support Team will help you check it.
Hello, one of my client bought this theme. I am having issue with discount price. If I put discount on one of my product with variation I can see discount price on my shop page instead of original price crossed and discount price. Can you please help me with this. I have already open the support ticket. # 2818514 .
It is urgent as we are having sales period from last Saturday. Thanks a lot
1) The theme currently doesn’t override any WooCommerce’s price display functionality, they are always displayed by default by WooCommerce. You can test this with Storefront theme of WooCommerce
2) Currently WooCommerce does support bulk edit the variable product, this is default
Thanks but from wooCommerce side they are saying it is them issue.
This suggests it is a setting coming from your theme. Which theme are you using?”
I mentioned using the Storefront theme to test, it mean you need to create the staging website and activate the storefront theme.
I would like to ask a question. Recently i got a site that was using your theme and i wanted to ask if you include in your plugins this one : “Ultimate Addons for WPBakery Page Builder”.
Do you provide license for this one in every update of your theme, or it is an external plugin that another programmer added?
“Ultimate Addons for WPBakery Page Builder” is not included in the package download of the theme, this is an external plugin.
Ok. Thank you for your answers.
Hello! A customer of mine has got your theme, it´s awesome! But some of the swatches color samples on the shop sidebar do not display a color thumbnail, but a placeholder image instead… I´ve updated everything but nothing seems to fix this.. do you have any idea of what it could be? Thanks in advance!
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
Use, by you or one client, in a single end product which end users can be charged for. The total price includes the item price and a buyer fee.
View license details
Price is in US dollars and excludes tax
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