This author's response time can be up to 2 business days.
If you can look at my site; http://mlshome.ca/
I am not able to position the hotspot correctly layered on top of the logo so that it will be clickable to take users back home.
If you could please advise.
Here’s where you can get support: http://support.themeblvd.com
And here’s some instructions on getting access: http://themeforest.net/item/akita-responsive-wordpress-theme/1530025/support
Come on over to the forums, and we’ll see if you can get you going in the right direction with your customizations. —When you do post in the forum, can you tell us a little more about how you’ve customized the logo of the website? And what the thinking is behind trying to place a hotspot over the logo, opposed to just making the logo a clickable link?
I love the Akita theme… I want to add Google Analytics to my Akita 2.1.3 and there’s no Google Analytics “box” for the code under Configuration. I only have two options for the heading “Responsiveness”... Nothing else under the configuration tab.. How can I add GA?
Come on over to the forums and and I’ll get you all sorted out.
Is Akita 2.1.3 compatible with Wordpress 4.1?
Yes, of course.
I have installed and must have missed a setp on the slider. anyways I want to have a video play in place of the slider, and I have x2 videos. What would you suggest.
Well the slider is on. Now i just need to get an mp4 in there. Direction?
Resolved as well.
Hi there! I’m glad you were able to figure it out. Please remember that if you need further support, we don’t do support here in the ThemeForest comments. Make sure to post in our support forums.
Here’s instructions on getting access:
Jason, anyone at Theme Blvd Support, Please help me!
I can reassure you that this is not a frivolous request but in regards to the Wordpress Theme Complexity – I am in a bit of a pickle though as far as running into a brick wall at each attempt to contact / reach out to Support. There are several reasons for this. 1) I technically purchased the theme through an intermediary (my former web developer / programmer Steve Benedict, whom made the original purchase via his own Envato account – I have been waiting for WEEKS now to hear back from him since my Complexity theme, which I have been happily running now for years on my Social media marketing site, simply disappeared one day about a month and a half ago, leaving the entire website a blank page. This created a cascade of issues for our ongoing / incoming daily orders & we have since had to resort to putting up the temporary wordpress theme until we figure out a solution here to this issue. I waited as long as I could to hear back from Steve, but I have to come to you guys now – I can provide the legitimacy of my version of Complexity (it is the first version v1) and I was hoping that through some small miracle of human compassion you guys would send me the updated files so that I can restore the site to its former glory & get sales back on track. Once done, I am going to happily look into upgrading to a v2 theme of yours, because after years of happily using your theme I could not be a more satisfied customer – over the years i have NEVER ONCE had an issue with the theme, it is quite frankly the best one I have ever used.
So – I hope this reaches you – I cannot find Complexity on v1 Forum area, nor can I confirm my purchase info number until Steve gets back to me with the receipt – however I am hoping there is someway I can prove my purchase via other means, it would really mean allot to me. I am sorry for the pain in the butt – i came across a comment at the very top of the comments section for: http://www.jasonbobich.com/wordpress/updates/ which a user seemed to have the exact same issue just last year. I am not sure why my v1 build was able to last as long as it did until final going kaput on us without warning.
my email is jbrittonpsyd at gmail.com – Skype: tacitinc
if I have to pay some sort of nominal fee as a form of consideration for good faith, that is fine – I am just trying to avoid having to rebuild a site which we have been developing over the years & finally perfected
Thanks for your time – Hope this reaches you well
Best Wishes, Jon
Would you mind posting this over on the Commodore (previously Complexity theme) comment thread?
Also, if you can remember, at all, more specifically what version of Complexity you were using, that’d be helpful to post over there, as well. v1.0, v1.1, v1.2, v1.3?
For WordPress 4.2 compatibility, you’ll need update to the latest version of the theme, v2.1.8, posted the day WordPress 4.2 was released.
If you need further support, all support is handled at:
And here’s more info on getting access:
Logo is being resized aka shrunk, no matter the size of image I’m getting the same vertical size. LInk is too sensitive to share, any tips?
Here’s where to get support:
Get signed up, post in the Akita forum, and I’d be happy to help. You’ll need to get a hold of your purchase code from the the account you purchased the theme with, though. And I will need to see a link to your site, but it can be sent privately through the forum once you’ve started your topic.
I’ve gotten as far as adding my purchase code but the I still don’t have access to the forum.
What’s the username you created on the site? I can make sure it’s setup right.
Also, make sure you’re going to the specific forum that corresponds to what you have purchased (some people don’t understand this after putting in their purchase code).
Also, I can see that the username you’re using here on ThemeForest hasn’t purchased our Akita WordPress theme. So make sure that you maybe haven’t gotten products mixed up.
How do I make video slide “autoplay”?
I am using vimeo videos.
Unfortunately, there is no feature in the theme for what you’re asking unless the video were embedded in a lightbox.
Here’s where you can get theme support if you want to talk more about this: http://support.themeblvd.com
I want to put my own button in the slider, is that possible?
A .png graphic with transparency. No rollover
I apologize for the inconvenience, but as I said previously, support is handled in our support forums:
If you’re having trouble gaining access to the forums, let me know, and I’d be glad to help.
There are lots of reasons to buy this theme…it is Beautiful…it is Highly Functional…It offers Deluxe Features…And More…but the greatest reason of all? The Support this awesome author provides! I have purchased several themes from this author here on Envato and other places as well. And everything works perfectly! But on occasion I find myself in over my head with a plugin that doesn’t work properly or some code I have added that is not working and this author has always been so incredibly helpful any time I have asked a question!
I wish the rest of the world delivered the kind of service and support that this author does! Thanks ThemeBlvd!!!
Is it also possible with 4.7?
Yes this theme is always maintained to work with the latest version of WordPress. And if you ever have a problem with the latest version of WordPress, simply let support know so they can fix the issue in the update to the theme.
oke thanks than i go update it to the latest version
Hi – Is there any way to make a particular page NOT responsive, or to create a page template that is NOT responsive, to use in the site that is mobile responsive for the rest of the content? Thanks
There’s no user option for this, and would only be possible through your own child theme customization. But since there is a theme option for this and all options are filterable on the frontend, it is possible through child theme customizations.
I’d be happy to help point you in the right direction towards the customization. But apologies for the inconvenience, would you mind just contacting me through the support page so I can just verify you’ve got a valid support license and all, as a formality. And then we can chat via email and I can help you out with this.
Use, by you or one client, in a single end product which end users are not charged for. The total price includes the item price and a buyer fee.
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