ridianur

ridianur supports this item

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335 comments found.

When I try to publish I get a 404 error – what do I need to do to fix that so I can publish??

I have WordPress 4.5.3 is that ok?

Also I have not activated Rotating Tweets yet – does that matter at this point – we want to add rotating tweets later.

Hi there,
please see your email
cheers

Hello,

I’m having an issue about the hotbox image pop-up when you click on it. It just thinks and thinks and never pop up. To view the image you have to click on the little link at the corner. How can I fix that.

Thanks, Cliff

Hi there,
Can you give me your site link so i can see the problems there?

Hello,

Here is the site link.

www.artistickurves.com

Thank you for your help.

Hi! This theme allows the use of videos from Vimeo videos?

Hi there,
You can use the vimeo videos if you have the directlink of the video(pro account needed).
cheers

Hello,

Here is the site link.

www.artistickurves.com

Thank you for your help.

Hi there,
Its look like tge theme already customized, and the error come because of that. You might want to ask this matter to the person that do this customization.
cheers

Hello,

Is there anyway to undo the customization without hurting the site?

Hi there,
Try to reinstall/overwrite the current theme with the original theme files. But remember, any customization will be lost.
cheers

Hi There Love your theme. I need help in terms of the resolution of the video. It cuts off the video in half, what is the best resolution and format to upload the video? www.visiononfire.com

Hi there,
The video is not cutted, it always fullscreen depending on your screensize. But its look like you’re using the customized theme, so the slider size is not high enough to show the video behind it. You might want to ask the person who do the customization to change the default value.
regards

Hi! i´ve a problem whith the theme, i have the “white page” or “death page”, i suppose that the theme i’ts broken, What can i do? thanks a lot

Hi there,
Try to disable any 3rdparty plugins that doesnt included in this theme, and try to turn on the wp_debug to see the log of error https://codex.wordpress.org/WP_DEBUG
From what i see in your comment before, the theme is working fine before, so i believe it impossible the problems comes from the theme.
If you need more support please considered to buy the extended support.
regards

hi, I am planning to purchase this theme but I have a question. Is it possible to change the images of the girls under the Story About Us section into a circle format rather than the squares? and also I notice that the color of the images appears when you hover on it. Is it possible just to keep the color but when you hover on it, it will just increase a bit it’s size as it’s hover effect? thanks in advance.

Hi there
No, im afraid its gonna need customization to do all of that.
regards

I see, thanks a lot for answering. One last thing, is the theme, plugin friendly? as I am thinking to use some plugins to display some of my images.

Hi there,
Im not sure about that, not every plugins will works fine in any theme because there is alot of wp plugins out there. But if you could tell me the plugin you’re gonna use and what are you going to do by using that plugin, maybe i can get some insight of it.
regards

Hi, great work, I hope to buy soon. Question: is it possible to place a play/pause button over the full-width background videos (and have audio when the video plays too?) Also, can you send me your email address so I can ask you about customizing work, rates, etc? Thanks.

Hi there,
Ni, its not possible to add play/pause button without custom works. And there is options to turn on/off the video audio/sound.
You can contact me from here for those question https://themeforest.net/user/ridianur#contact
cheers

Hello!

LOVE this theme. But having an issue with what I hope is a simple fix. Basically I only have TWO team members, and the theme is set up to display three. As a result my two team members are offset to the left. How do I make this row two columns instead of three, so that my two members are centered on the page?

Here is my site: http://wideopenspacesinc.com/beta/

Thanks in advance for your help!

Hi there,
You can try to add this css in theme options for that
.team-box {
    width: 50%;
}
and dont forget to add some css for touch/mobile device
eg. for  ipad

@media only screen 
and (min-device-width : 768px) 
and (max-device-width : 1024px)  {
.team-box {
    width: 100%;
}
}
You can check the css media queries in here http://stephen.io/mediaqueries/
But if you want to center the team posts with the same size as now,im afraid its not possible without custom works.
hope this helps
cheers

Hello, love your theme and have been using it for years. I’ve recently noticed a problem that the links for the portfolio ‘tabs’ do not work; they point to a different section on the homepage versus the actual child page that it pointed to. How to change the URL for the tabs? Thank you!

Hi there,
Please use the account that bought this theme and can you explain more detail what you mean about “portfolio tabs” and give me your site link so i can understand your problems is.
cheers

Hi, This is a gorgeous theme, but I fail to setup the team section like your demo. can you help? my website is http://blublack.com.my

Hi there,
Try to refresh the permalinks, go to Settings->Permalinks. Change the “Common Settings” into “Post name”(checklist). And Save that. After that you can revert it back to your own permalinks settings.
If you need more support, please consider buying the support extensions.
cheers

Dear Ridianur, I like your Theme the most and now I am nearly ready with work on our Site. Only one question: Wit custom CSS I enlarged the ”#home” to a height of 100%. And from this moment on the Homepage slider is correctly running over the full screen. But when I change to the Blog the ”#home” tag causes a 100% black screen and I have to scroll a fill screen height to get the blog entries to be seen. Do you have a tipp how to solve this issue?

Many thanks, Martin

Already found solution myself :-) . Thanks & regards.

Ah ok good to hear that.
cheers

Dear Ridianour is it possible to add an external link to the portfolio filter menu ? I used the following term to add an item that shall link to an external page:

< li >< a class=”white-btn” href=”http://EXTERNAL PAGE” target=”_blank” >Zum Kuschelland< /a >< /li > The link is shown but doesn’ t work. Is there a workaround for this?

Thanks, Martin

Hi there,
Can you give me your site link so i can understand your problems there?
And did the problems comes in the default/standard featured that the theme provide or you want to make customization?
Please note that support doesnt included customization and please consider to buying extended support if you still need support related problems.
cheers

We will buy the extended Support tomorrow. The Link to our page is

http://heunec.de

You may visit the page tomorrow 8 am because I have swiched to our old page. Tomorrow I will swich back again.

Thank you for help Martin

Hi there,
Im not sure whats your problems here. Its look like the slider and the portfolio item is working fine. So i really dont understand what is your problems there.

JPB

JPB Purchased

The Background Video homepage does not show the video on Safari or FireFox (MAC)... But I see it in Chrome. This is both on my site & your demo.

Hi there,
Try to install flash player plugin first because the video background still need flash player for that. But there is some known error in safari and for now there is no solution to fix that except change it into youtube background.
cheers

JPB

JPB Purchased

Also where is the option to add sound to the video (MP4)? I don’t see it in the theme options

No, there is no options for sound in video background

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