771 comments found.
Hi Dan, I have two license keys attached to old websites that I no longer use. Please can you deactivate one of them so I can use them on my new website?
Hi Jamster26,
Starting from May 2023 which was posted in the comments, all non-presale questions and license deactivation requests will only be handled on our support site https://danfisher.ticksy.com This will ensure prompt and efficient handling of all requests. Please visit our support site to submit a ticket.
Best Regards!
Dan
Thanks Dan, I no longer have support as my license expired ages ago. Surely I don’t need to pay another $50 just to get my license deactivated on another website to use on my current one? I’m a repeat customer as well with two licenses, feels abit harsh that I need to spend more money here.
No worries, feel free to contact me via contact form https://themeforest.net/user/dan_fisher#contact and we’ll try to sort it out.
Best Regards!
Dan
Thanks Dan, I’ve dropped you an email.
Hope my activation doesn’t get locked out due to too many activations when I have to reactivate every time I use the admin pages
Hi BeastsBB,
I don’t see any ban or lock for the BeastsBB user.
Feel free to open a new ticket on our support site https://danfisher.ticksy.com if you have any questions.
Best Regards!
Dan
Hi dan_fisher, How it goes with hockey theme? Its possible edit soocer or basketball theme to hockey? Thanks
Hi keenen1999,
1. We’re still working on Hockey theme. Unfortunately, we don’t have ETA at the time.
2. Yes, it’s possible to use current version for the Hockey.
Best Regards!
Dan
Hope my activation doesn’t get locked out due to too many activations when I have to reactivate every time I use the admin pages
Hi magmom,
We don’t see any locked licenses for magmom user. However, if you get any issues feel free to open a new ticket on our support site https://danfisher.ticksy.com
Best Regards!
Dan
I’d like clarification on your payment model. It seems that the theme’s functionality is contingent on a continuous payment. Will essential features be restricted or removed if users don’t subscribe to support? I believe it’s important for users to understand the full terms before committing.
Hi sheldonevans,
The payment model is a one-time purchase. You get theme lifetime updates and either 6 or 12 months of support with the purchase. All functionality is available even if support period is expired.
Best Regards!
Dan
Hi Dan, please can you deactivate my theme on the current domain, I would like to transfer my key to a new domain please. Thanks
Hi Jamster26,
Starting from May 2023 which was posted in the comments, all non-presale questions and license deactivation requests will only be handled on our support site https://danfisher.ticksy.com This will ensure prompt and efficient handling of all requests. Please visit our support site to submit a ticket.
Best Regards!
Dan
Hi Dan,
Thanks but I no longer have Support so I can’t submit a ticket (Been a way for a while). Please could you make an exception?
Hi, we have a license for this theme but the support has ended. But there is something wrong with the latest version. Everytime I login to the admin UI and want to change something I need to activate the theme. This cant be right and need to be adressed without me having to buy a new support contract
Hi BeastsBB,
The latest theme version haven’t include any significant functionality changes except some small tweaks and styling fixes.
I’d rather recommend you to check your server environment. It might appear that something has been changed on the server side.
Even though we haven’t received any similar complaints, we’ll keep an eye on this case.
Best Regards!
Dan
Hi, ok I have contacted the webb server hotel and they need to know what file the activation try to read to. Previously I could activate every time I wanted to do a change, but today I get a permission denied when trying, thats why they want to know. Can you assist?
Hi BeastsBB,
There is no specific file for that. Just make sure a connection to ‘df-licensingDOTcom’ is allowed.
Best Regards!
Dan
but after I activate it works fine until next time I login to the admin page, then I have to redo the process
Since I can activate there has to be contact with the activation server, the issue is that I have to re activate the next time I login and need to do some changes. My worries is that you will block to many activations beacuse of this, And I will not pay for an extra support period to get help with this. This thing have to work
Quick Presales: With the player profiles, Can each player profile page be only visible to a particular user account? explained: Each player will have an account where after logging in, they see their full player profile with statistics and all from their dashboard. In this case, No user can access a player profile. Meaning player ‘A’ profile page is only visible to User A when logged in, Player B profile is only visible to User B when logged in, etc…
Question 2 On the player profile page, can I add more tabs where I can put other information?
Hi jocre,
1. Unfortunately, there is no such functionality.
2. You can customize and remove existing player subpages, but currently we don’t have option to add new ones.
Best Regards!
Dan
Alright, thank you. but for both questions, can you offer them through customization? If yes, how do I get a quote for that please?
Currently we are overloaded with projects for the next 2-3 months and temporary don’t take new customization requests.
Best Regards!
Dan
Okay Dan, Thank you. Lastly, Can I use this theme for multi-team management?
Yes, but if those teams under a single WordPress site installation.
Best Regards!
Dan
Hello,
we migrated the website from folder to root and would like to reactive the theme.
Hi zerovz,
Starting from May 2023 which was posted in the comments, all non-presale questions and license deactivation requests will only be handled on our support site https://danfisher.ticksy.com This will ensure prompt and efficient handling of all requests. Please visit our support site to submit a ticket.
Best Regards!
Dan
Hi dan, I activated the purchase code on a domain and server that now are expired. I bought a new domain and a new server, please can you deactivate the purchase code, so I can active it on my new domain and server? Thanks in advance.
anyone can help me please?
Hi XlabProject,
Starting from May 2023 which was posted in the comments, all non-presale questions and license deactivation requests will only be handled on our support site https://danfisher.ticksy.com This will ensure prompt and efficient handling of all requests. Please visit our support site to submit a ticket.
Best Regards!
Dan
I tryed, but after that I insert the purchase code in the form, then I have to pay again, because the support it’s expired! But i don’t need support, i would deactivate my purchase code for activate it on my new server!
please help me!
How do I re-register the theme. I was using it on a staging domain name and now it wont let me register the theme because it was registers on a temperary domain.
Hi Avacani,
If you have access to your staging site you can do that under the License Info section.
Starting from May 2023 which was posted in the comments, all non-presale questions and license deactivation requests will only be handled on our support site https://danfisher.ticksy.com This will ensure prompt and efficient handling of all requests. Please visit our support site to submit a ticket.
Best Regards! Dan
cannot update the sport press plugin!
Hi sheldonevans,
Support is provided only on our support site. Feel free to open a new ticket if you have any questions.
Best Regards!
Dan
hello i can’t find where to translate the newest post widget menu ? “Newest” “RECENT POSTS” etc
Please check your ticket.
Hi, Need to de-register the theme from old domain & register with a new domain. Have sent you an email with the purchase code. Quick help would be appreciated. Thanks
Hi riteshrajadhikari,
Starting from May 2023 which was posted in the comments, all non-presale questions and license deactivation requests will only be handled on our support site https://danfisher.ticksy.com This will ensure prompt and efficient handling of all requests. Please visit our support site to submit a ticket.
Best Regards!
Dan
Is it possible to display 2 conferences on your league standings? If so how would I go about that?
Hi jefph,
Support is provided only on our support site https://danfisher.ticksy.com Please open a new ticket if you have any questions.
Best Regards!
Dan
Ok thank you Dan I’ll send the message now
I have changed the domain of my site as a result of a rebrand, but need to activate the theme on our new branded site – can I transfer the license over to the new site?
Hi invernessreds,
Starting from May 2023 which was posted in the comments, all non-presale questions and license deactivation requests will only be handled on our support site https://danfisher.ticksy.com This will ensure prompt and efficient handling of all requests. Please visit our support site to submit a ticket.
Best Regards!
Dan
Do you plan on adding Elementor integration any soon ? that’s a key point for me on the purchase.
Hi Gorthidz,
We have such plans, but, unfortunately, we don’t have ETA for this feature.
Best Regards!
Dan
The link you followed has expired. Please try again.
Hi ZAENUDDIN,
You’re trying to upload HTML template as a WordPress theme. I’m afraid it’s not possible.
Best Regards!
Dan
is there any other way of payment other than visa, paypal, skrill..manual transfer is possible?
My card can’t be used
Billing is managed by Envato, not authors. Feel free to reach them out by opening a new request on Help Center https://help.market.envato.com/hc/en-us/requests/new
Best Regards!
Dan
i need a tutorial to install the theme to make it look like a demo. please help me
Hi ZAENUDDIN,
Please purchase the WordPress theme and check included documentation. Feel free to open a new ticket on our support site https://danfisher.ticksy.com if you have any questions.
Best Regards!
Dan
Hi Dan,
I have a similar request as vascadegoma. Could you please deactivate the key on my current domain as I would like to activate it on a new one?
Thank you!
Starting from May 2023 which was posted in the comments, all non-presale questions and license deactivation requests will only be handled on our support site https://danfisher.ticksy.com This will ensure prompt and efficient handling of all requests. Please visit our support site to submit a ticket. Thank you for choosing our themes.
Best Regards!
Dan
Hi Dan, thanks for your answer. My support has expired, I can’t contact you in your support site. I’ll have to pay $50 for just a domain change?
The message in your ticket support : “Sorry, support for this Envato Market purchase code has expired. You will need to extend support or purchase a new license.”
Please, help me 
Please check it now.
Best Regards!
Dan
Thanks you Dan !
