35 comments found.
i have a problem with the theme and php 8.* I think the wp-bakery plugin did not support this PHP Version.
Please provide us a solution, last update was in 2020
Hi there, did you update your plugin in our support forum? What errors are you getting?
I have the theme version from 12 April 2020. Please just try your product on php 8 and enjoy in debuging 
as i say i assume that the wp-bakery is too old
Sure thing, actually the theme has only several notices that we’ll release with the new version that fix the php 8 issues, along with it you will find the new plugin versions! LMK if you need it in advance, TF approval sometimes takes awhile…
I bought this theme a while ago, now no updates anymore?
Hi there,
We do support the theme and update our themes if something requires that, you can find the plugin updates in our support forum!
ok thanks, it is because here it appears that the last update was in April 2020 and I had that doubt
Hello,
I would like to know how to classify woocommerce products by date please? Where is it managed?
Thank you.
Hi there, Your URL please? Are you speaking of the default Shop page or one of the shortcodes that lists the products?
Check this out: https://rudrastyh.com/woocommerce/change-defaut-product-sorting.htmlHow do you add your own icons?
Hi there,
Depends on what element you want to add it to…. Please send me a URL and point to the element in question. What is your custom Icon format?
Hi,
Custom icon format is .png element is the last one on the following page name Leap options– http://levantastandingdesks.com/
So you mean for the side-icon element? Pls use the contact form on our profile page: https://themeforest.net/user/blueowlcreative to send us credentials to your site as well as the icon and we’ll set it up for you with the corresponding CSS!
Brilliant thanks, email sent
Hello, is there an update to WP 5.6? Thanks.
We’ll have an update soon, so far no issues have been found with 5.6 though.
Done, thank you.
Another question: how can I set the second thumbnail over effect on this page? http://blueowlcreative.com/wp/alea/shop/
Thanks.
Read at the bottom here…
Hi, Like gamezornelas2018, I can’t change the “Read More” + “By” + “Filter” text from the theme. I tried to change it with Polylang, Loco, Poedit and even in the plugin file (boc-shortcode-and-widgets.pot” but nothing works… Any ideas please ? Thank you
Hi there,
Which “Read More”? The one in blog listing, found in this file: \alea\templates\loop-post.php? You can test by temporarily replacing it.
The “Filter” string is in this file and is part of the plugin, did you translate the plugin? \plugins\boc_shortcodes_and_widgets\includes\vc\boc_portfolio_grid.php
“By” – in blog posts or?
Hi,
I used this theme for www.padelfactory.nl and i would like to use the theme again for padelfactory.de. Can i upload it again on wordpress?
Or do i need to buy another license?
Kind regards,
Edgar Walterbos
Hi Edgar, as per Envato’s terms and conditions it’s one license per website/domain, so you would get another license. Thanks for choosing our theme!
Hi I want to now is it RTL support? I used furtuna for years and I’m really happy with this them. So I want to buy your new theme as well. But RTL support is very important for me.
Hi there,
Yes, it is RTL supported!
Dear Alea,
I really like your theme so far and my client is very happy with his new website. There are 2 things that i still cannot figure out.
1. The top row of my page contains a background image that’s set as ‘cover full width’. When i check it on the mobile version the width of the image does not adjust to the mobile width size.. i know i should upload a more zoomed out picture, but that’s not looking very nice on the desktop screen. How can i set a responsive top row with a full size background that is more responsive to the mobile screen size? Maybe any CSS code that can do the job?
2. Is there any way to make the contact information on the absolute top of the page (the ones you can set in theme options under header) clickable? With CSS of HTML would be great.
Thank you! Looking forward to your reply
Hi there!
Need to see your URL to know what’s going on. As for the header, sure, let me see your URL again and I could give you some guides on what to do!
Hi again,
The image on mobile looks just fine to me, it adjusts fine and this is the expected behavior, you simply have the row cover the screen and the background image covers the row. The height of the image is dictating the image size so it’s only normal that the width is cut out. Can you please tell me what you expect to see? I hope you don’t expect to have a squished image
As for your header contact info, which one of them do you want to add a link to?
Hello! I bought this item last year. I know my support has ended, but I have only one question. I have searched many files and I cannot change the word “read more” in the publications, I need them to appear in Spanish and I have already translated the files wp content / languages and Wp-content / themes / alea / languages / using poedit and it doesn’t work. I hope you can help me as it is the only thing that has not worked for me. Outside of that the template is great Thank you!
Hi there,
Let me see your URL please, need to see if this is in the blog section or in an element like Post carousel or Post grid.
hi!, the site is in construction yet, i not online but the problem is in post grid and carousel . in general i
Hello! The site is still under construction, it is not online, but the problem is in the post grid and carousel. in general anywhere where the word read more appears in post Thank you !!
If it’s in an element then you might want to translate the PO/MO translation file of the boc_shortcodes_and_widgets plugin…
it didn’t work 
Please send me credentials (in the forum’s private reply or by our contact form in our Profile page here on TF) so I could take a look!
You setup translation files for the plugin?
Yes, I changed the word “read more” to Spanish through the file “boc-shortcodes-and-widgets.pot” in poedit. I send you a message in your profile page. Thank you
Hi. I have registered for the forum but have not received a confirmation email. Would like to contact support
Hey there! Sure, not finding your name there, please drop me a line via the contact form on our Profile page so I can take a look at your email and account.
Hi. I have not received a confirmation email. The username is webservice
Hey there, most likely your mail domain (1a-webservice.ch) either blocked the automated mail or some other filter rule took place. Anyhow, I enabled your account now, can you see if you can login?
No do not go. I also cannot request a PW. Could it be because I registered with a different email address than I use here on Themeforest? In this case, the purchase code would have to be deactivated so that I can make a completely new registration
Hi again,
Send me your email (use the form on our profile page – https://themeforest.net/user/blueowlcreative and I will create it for you.
Thanks!
Your user should now be active, can you try to login, please?
Sorry, but it doesn’t work yet. The best thing to do is to release the purchase code again and then I will re-register everything.
Ok let me know if i can further help…
In the meantime you can ask here if you have an urgent question…
Ok, just tell me when the purchase code and my username are deleted and I will register again. I only have one question in advance. I would like to use the navigation style but with the hover effect of the navigation style stripe. So the currently selected menu item should have the color ## ee0000. But can’t do it. The customer wants it that way
Well, I can login with your account just fine… no idea why you couldn’t, check your email for the pass that I updated.
As for your quesion, no problem, that would be simple, your URL please? You want the currently active item to have the color you want? Not sure I got the part about the ‘navigation style stripe’...
im having problems configurating the blog main page. The main menu doesnt show…what could be happening? Why y cant use the bloeg templates as you show in the preview? y cant put a custom heading (like in the preview) i just can use an image as backgroung. I basically want to replicate this page: http://preview.themeforest.net/item/alea-business-multipurpose-wordpress-theme/full_screen_preview/22902144?_ga=2.177787685.1897590959.1588014480-721554659.1562690419&_gac=1.156768713.1588014480.Cj0KCQjwhZr1BRCLARIsALjRVQOOb6hDOkFrVuzQsSIPhZTiaX6UnxxZlLw2W1SvX4hUMCkO7z-mQ6QaAr39EALw_wcB
but when i set the page as Blog Page the heading and menu desapear.
Hi there,
Please remove the Themeforest frame on top of the Demo website as otherwise the url you copy always shows the home page (check your link).
Hi! I am currently considering buying this theme but I see it hasn’t been updated in almost a year. Are you guys stil maintaining this theme? If yes, for how long will you be doing this?
Hi there,
Sure we are, we’ll be launching an update pretty soon. Other than that the plugins are updated via our support forum.
Hello,
How to and where can i put custom fields in loop shop please ?
Thank you.
Hi there,
What’s a loop shop?
Hello, is there an update to WP 5.3? Thanks.
Hi there,
It works fine with it so far, should you find any issues let us know and we’ll address them asap.
Done, thank you.
Another question: how can I set the second thumbnail over effect on this page? http://blueowlcreative.com/wp/alea/shop/
Thanks.
Check at the bottom here:
http://blueowlcreative.com/docs/alea/#main_tabs41Hi! We have used a few of your older themes (and love them) but we’re needing to update. What is the latest PHP version this is compatible with right now? Thanks!
Hi there,
Thanks for being a loyal user, means a lot to us!
It supports PHP 7+ so you are good to go with the latest one out there.
Cheers!
Thanks!
Hi! A question about two plug-in: 1) Parallax & Video Backgrounds for WPBakery Page Builder 2) WPBakery Page Builder. In order to update them, I have to activate (purchase) the license? Is it right, or how can I update them?
No, you get the plugins for free with the theme, find the update links in our support forum.
Thanks, I tried to register at the support forum with my purchase code but I haven’t receive the email with the password…
Can you try to login now, I enabled your account manually.
Thanks, so with the next theme update I will have the plugin updated as well, right? When do you thing to release the next theme update?Thank you very much!
Hi again, you will get notified once an update is up, not sure about the upcoming date yet, cheers!
Hi, I have a problem with the mobile menu: how to manage/eliminate the contact information and social icons under the list of the pages? I don’t see anything in the widget page that allow me to manage this!
May i have you url please to see what’s going on? Thanks!
Sure, www.foodtechaccelerator.io/home
Hi again,
I think what you are looking for is under Theme Options -> Header -> SubHeader -> Show Subheader Contact details in Mobile Menu / Show Social Icons in Mobile Menu.
Thanks!
Hello, I’d like to use a SVG main logo, but it doesn’t work. I have “Enable SVG File Upload” on ON. Can you help me, please?
...and I’d need to insert links on the Icon Text Widgets (in the Header Icons Widget Area). Could you fix it?
Hi there,
To do that you should add a piece of CSS to your Theme options -> Custom Styles or Child theme, try this:
#logo,#logo img {
width: 160px;
max-width: 160px;
}Yeah! I added ”!important” too. Now it works, thank you so much!!!
What about the widgets? Can you add links in the next update? I have address, phones and emails there, and need people can click on it… https://test.parentesigrafica.it/4
Sorry, but svg logo disappears on mobile… how can I fix it?
I added ”#mobile_logo” on CSS. Now logo works also on mobile.
What about the widgets? Can you add links in the next update? I have address, phones and emails there, and need people can click on it… https://test.parentesigrafica.it/4
Hi again,
You mean the widgets in the header with your current header style? Did you try wrapping the text into an anchor tag, for example:
<a href="LINK_HERE">email@company.com</a>Yes, I did. But the widget does not appreciate 
Strange, seems to work for me, send me you credentials please in a new thread in our support forum and add them as a private reply.
Very nice !!!
I would like to put a margin above and below the logo. How to do it?
Thank you.
May i see you url please?
i work in local.
I find it on css.
Thx
Ok great, you could also add some padding into the image itself…
