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Hi, purchased this theme and very happy with it. However, may i ask how do i switch between different version of this theme? for example i want to set to the “Classic Boxed” version of this theme?
Hi, thanks for contacting!
Please note that after installing the theme and the plugins you need to choose what demo content do you need to import. The theme comes with .xml files that allows you to import all the pages and posts like they are on the demo site. You can find these files in the Demo content folder you downloaded from the Themeforest.
After demo content and theme settings import your website will be similar to our demo. In case you experience any hardships with import, please don’t hesitate to contact our support team, we’ll gladly assist you.
Hi, I recently purchased this theme, I want to use it on RTL language, but when I enabled Wordpress as RTL language, the theme menu, Portfolio section and News section are still showing the LTR, How can I make all these as my language RTL ? Thanks.
We would need to take a look at the issue on your end, could you please submit us a support ticket here.
Just please make sure to add all the needed credentials to your ticket when submitting. Thank you!
Hi, I love the look of this template but am concerned about the fact it hasn’t been updated for 4 months. It’s rated to be compatible with wordpress 4.5, but the current version is 4.7. Are you not planning on maintaining this? If there is a new release, how far away is it? We need to begin working on this project next week, so we will just have to choose another template if you are not releasing an update anytime soon.
An update for full compatibility with Wordpress 4.7 is on-the-go, it will be uploaded shortly, and will be available for download as soon as it passes approval from Themeforest reviewers. Meanwhile you can receive the update by contacting our support – please
submit us a ticket and our support agents will provide you with a latest theme version.
We highly appreciate your understanding. Thank you!
I have just bought the All Business theme and installed it and the demo content on the site.
I have a horizontal bar on the home page just below the menu. In this bar there is a message that reads: ‘Please add your Twitter API keys, read more how”
I can’t see where I would add the Twitter API to the theme and I don’t want Twitter to be linked to the site anyway.
Please can you tell me how I can remove this message
To remove notice please add your own Twitter keys in Theme Settings – Elements – Custom Codes, there you can find 4 fields concerning Twitter functionality, that need to be filled with relevant codes.
In case you won’t use Twitter on your site just please remove its shortcode from the content area.
Thank you, should there be anything else you wanted to ask please do so!
All sorted now. Thank you!
Hello, it misses the theme Modern Corporate in my pack too. Can you send it to me ? Thank you
Hello, thanks for asking!
Sure, please provide your email address, or you can submit a personal request here, and we’ll be happy to send it to you.
Hi, we was installl the theme with the demo contents, but the home page keep display “Please add your Twitter API keys, read more how”, even we update a Twitter API Key/Secrect and Token/Secret in admin. But it still keep display the message…
We are using the “Business Default” theme. Do you mind let us know what happened..
Please make sure that you changed the Twitter Username from “cmsmasters” to yours in Twitter Stripe shortcode settings while editing the Homepage. It should be helpful.
Thanks, but follow your suggestion, we was change to using our twitter user name, but it still display the “Please add your Twitter API keys, read more how”
BTW, is possible to just hidden it?? we just want to hidden it….
Thanks for your reply!
We’d really appreciate if you submitted us a ticket
here so that we could take a look at the issue from your end. Just please make sure to add all the needed credentials to your ticket.
In case you won’t use Twitter on your site just please remove its shortcode from the content area.
I’m installing this theme for a client and it doesn’t appear to have the demo content for the Modern Business demo.
Is there any chance that you could email me the demo content for it at firstname.lastname@example.org? or perhaps push an update to themeforest so I can have my client download it?
Hello Jayme, thanks for contacting!
The Modern Business demo content was sent to your email, so please check your inbox and Spam folder.
Kindly let us know if you receive it. Thank you!
Is there a place to adjust the logo appearance size?
Hello, thanks for contacting!
To change the logo size I can recommend you to set the needed Header Middle Height value in Theme Settings – General – Header tab, the matter is that the logo size depends on this setting. Besides please make sure that you uploaded the logo image with the height bigger or equal to Header Middle Height. Appreciate your understanding.
Hi, is mis the functionality from nested grids. Regular I use ZURB Foundation or my own small lightweight gridsystem. Unfortunately I cant build nested grids in your content composer, but i need them. I can only set a Section with 5 Grids, but I can insert another Grid in it. Do you have an extention for me to make this possible? Thanks!
The matter is that desired result requires serious theme customization that is beyond our support policy and besides it is not recommended to implement such changes as it may lead to the incorrect site responsiveness (the site may resize improperly). Appreciate your understanding.
Please let me know if you have further questions, or if I can help with anything else. Thank you!
Hi thank’s for your quick response. Currently i help me out with my own gridsystem and insert this into an html area and insert my markup manually, this works fine and the responsivity works as well. But the point is that i cant insert other composer elements into this snipped. How difficult is it to write my own Composer Element “Grid” that i can use and insert existing composer elements into it?
Please note that our support acts in measures of item support policy and we don’t offer additional services. Besides we don’t bear responsibility for the customization you provide, and we provide support and answer technical questions just in case they concern unmodified theme code. Appreciate your understanding.
But surely we’re always ready to answer any questions concerning theme functionality or troubleshooting. Thank you!
Thanks for your feedback. For sure, I don’t want an additional service. I just what to know if it is possible to insert my own shortcodes/elements to your Visual Content Composer. I know that I can do this with VIsual Composer as well. So I try it our.
The matter is that adding your own shortcodes/elements requires significant plugin modification, there is no opportunity to do it via WordPress admin panel.
Thanks for understanding!
Yes unfortunately I saw there is no opportunity in your Visual Content Composer to add a custom shortcode. I try it with your HTML Element, but it doesn’t work. Thanks a lot for your Feedback.
Hi, how can I disable the colors on text ::selection? Is there a option or should i have to do it with CSS, and if yes how? Thanks
I can recommend you to use the following custom css code in Theme Settings – Elements – Custom codes tab in order to remove the selection:
*Please note, that according to new Envato rules all support (except updates) is provided within first 6 months after the purchase. At the moment your support has expired. We advise you to extend support to continue receiving assistance.
Hi thanks thats great, it try it with ::selection it self, it works to switch the color to my own. But yours looks much better, just disabled Thanks for your quick feedback. I will check this out about my extended support
how to fix it Uncaught TypeError: Cannot read property ‘prototype’ of undefined
(anonymous) @ jquery.isotope.mode.js?ver=1.0.0:54
jquery.isotope.mode.js?ver=1.0.0:593 Uncaught TypeError: el.find is not a function
at project_name (jquery.isotope.mode.js?ver=1.0.0:593)
at e.updateSortData (isotope.pkgd.min.js?ver=4.12.1:7)
at o.c._updateItemsSortData (isotope.pkgd.min.js?ver=4.12.1:8)
at o.c._itemize (isotope.pkgd.min.js?ver=4.12.1:7)
at o.m.reloadItems (isotope.pkgd.min.js?ver=4.12.1:7)
at o.c.reloadItems (isotope.pkgd.min.js?ver=4.12.1:7)
at o.m._create (isotope.pkgd.min.js?ver=4.12.1:7)
at o.c._create (isotope.pkgd.min.js?ver=4.12.1:7)
at o.m (isotope.pkgd.min.js?ver=4.12.1:7)
at new o (isotope.pkgd.min.js?ver=4.12.1:7)
project_name @ jquery.isotope.mode.js?ver=1.0.0:593
e.updateSortData @ isotope.pkgd.min.js?ver=4.12.1:7
c._updateItemsSortData @ isotope.pkgd.min.js?ver=4.12.1:8
c._itemize @ isotope.pkgd.min.js?ver=4.12.1:7
m.reloadItems @ isotope.pkgd.min.js?ver=4.12.1:7
c.reloadItems @ isotope.pkgd.min.js?ver=4.12.1:7
m._create @ isotope.pkgd.min.js?ver=4.12.1:7
c._create @ isotope.pkgd.min.js?ver=4.12.1:7
m @ isotope.pkgd.min.js?ver=4.12.1:7
o @ isotope.pkgd.min.js?ver=4.12.1:7
(anonymous) @ isotope.pkgd.min.js?ver=4.12.1:7
each @ jquery.js?ver=1.12.4:2
each @ jquery.js?ver=1.12.4:2
t.fn.(anonymous function) @ isotope.pkgd.min.js?ver=4.12.1:7
(anonymous) @ jquery.isotope.mode.js?ver=1.0.0:589
dispatch @ jquery.js?ver=1.12.4:3
r.handle @ jquery.js?ver=1.12.4:3
As the problem is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case. Please make sure to add WordPress and FTP credentials.
I have the All Business theme installed on my website and I have used Layerslider as a slider for my homepage. On mobile the slider is not showing, please can you advise how I can get the slider to show on mobile. Is there some css settings that need to be changed? If a slider is not possible to show on mobile can we have an alternative image instead but I would prefer for the slider to work.
We disabled slider on smaller resolutions on purpose, it can be easily done in slider settings. But you can make slider visible for all devices and resolutions, it’s absolutely possible – please proceed to the slider settings and set needed options here.
I have ‘Hide on mobile’ turned off already and the slider is not showing.
The ‘Hide under’ option is set to 767. Would it help if this was set to another value or is there a way to override the settings somewhere else?
I set it to a low amount and it still didn’t work.
If you need to display the slider on mobile please set the ‘Hide under’ option to 0, it should be helpful.
Please let me know about the results on your end. Thank you!
This is now fixed by adding in the 0 against the ‘Hide Under’ option. Thank you
Glad to hear you are all set now, should there be any other questions please feel free to contact. Thank you!
i bought your theme some months ago and in general i’m happy with! But your update policy is very slow and sparsely, now after the last new Wordpress and Woocommerce update i am still waiting for your theme update. May you say me please when the next release date is planned?
Dear Tobias, thanks for contacting!
Please note that the latest theme version that includes fixes for WordPress’ and Woocomerce’ updates is available on the Themeforest, it was uploaded here on 27th of April, 2017.
Current theme version is 1.0.7, please update your theme to avoid issues in its functioning.
The easiest way to update the theme is to rename the old theme as all-business-old in your wp-content/themes folder. Then you will be able to upload the new theme all-business.zip via the WordPress admin panel and activate it.
You can also update the theme via FTP by copying all files from the unzipped all-business folder to your existing wp-content/themes/all-business folder, so that the new files will overwrite the old ones.
Please do not worry about the changes you have made through WordPress admin panel, they won’t be affected by the theme update. But in the case if you edited the theme files directly, I can recommend you to make the theme backup and to copy all changes to the new theme version.
many thanks for the fast reply!
I’m already on your latest update but meanwhile some new Wordpress and Woocommerce Updates were published and those say my theme files are outdated.
I’m doing always general updates when your theme updates were released to prevent compatibility problems. Is there a next release date planned yet?
In fact the latest theme version 1.0.7 includes fixes for the WordPress 4.7.x and WooCommerce 3.0.x. Could you please check once again if you install and activate exactly the 1.0.7 version?
I checked it now twice and i can surely say it is v1.0.7 installed.
E.g. WooCommerce says some template files are outdated, but not only one version number, still more were skipped and Wordpress throwing some Notices by using implemented, deprecated functions when debug enabled.
So again, when do plan to provide the next update roughly? Are there any new features planned?
Because I’m still thinking about to change the theme otherwise but im also very happy in general at all!
I don’t mean that anyway unpolite or bad for your business! I really want to support you, but currently you have me to!
Thanks and best regards
Hello again, thanks for your reply!
As the problem is a specific one, we need to see what happens on your end. Please send us a request here and our support team will investigate your case. Please make sure to add WordPress and FTP credentials. Also please specify your ticket number so that I could check the progress for you – as soon as request is submitted, a user receives automatic response with company policy and ticket number. The letter might be redirected to Spam folder, please check it as well.
A pre-sale question
Does the theme fully compatible with The Event Calendar PRO and all it’s addons? Especially The event community.
If so, can you show a screenshot or demo please
Hello, thanks for the question!
The theme guarantees functionality with basic Events Calendar and Events Calendar PRO plugins, while we cannot guarantee the theme correct work with all the extensions – in fact it is a usual practice. Though we can’t deny that such addons might work properly. Styling of the events will be preserved, but we don’t ensure that displaying of other extensions’ pages and elements will match theme design.
The matter is that we do not guarantee the third-party plugins compatibility with the theme, there are tons of different plugins available and we cannot ensure compatibility with the theme for all of them. Appreciate your understanding.
Kindly let us know if you have any further questions. Thank you!
I have translated this theme to the Persian. I can send both po and mo files to you.
How can I add some fonts to the “Fonts” settings?
Please note that we can guarantee the theme compatibility with Google fonts only. Appreciate your understanding.
Please submit us a personal request here and we’ll provide you with the detailed instruction for new fonts adding.
what about vk.com sharing bitton?
Functionality for VK sharing button isn’t available, though you can use a third party plugin for this purpose, we just can’t recommend any at the moment as we haven’t tested such plugins compatibility with the theme. Appreciate your understanding.
I have sent 2 support requests and no response. I’m not sure if your system is working correctly. Can you please provide an alternate method to contact you for support?
Could you please specify the ticket numbers so that we could check the progress for you? Please note, that response time can be up to 2 business days, but surely we do our best to reply within 24 hours on weekdays. Appreciate your understanding.
As soon as request is submitted, a user receives automatic response with company policy and ticket number. The letter might be redirected to Spam folder, please check it as well.
Regarding site http://drnicklandry.com/, I would like to know how to link the CSS rather than embed it in the head. If you view the source (view-source:http://drnicklandry.com/), the theme CSS is embedded in lines #60 – #1357, taking a lot of valuable space the search engines could be crawling content instead. I would prefer to link the CSS instead of embedding it. I have already drafted the CSS file at: http://drnicklandry.com/wp-includes/css/medical-clinic-style_custom.css. However, when I link it in the head the embedded code still shows. I don’t know where in the theme template to delete the embedded CSS.
Please provide a secure email where I can submit my login info.
Hello, thanks for your reply!
As I can see from your site you are using our Medical Clinic theme (not All Business).
I found your requests submitted on September, 11 and 20, our support agents Max and Kate had responded to them. Most likely replies got to the spam folder, please check it. Besides we’ve got your ticket #37444 submitted on September, 25 – our support agent Max will take care of it. Appreciate your patience.
Where’s the modern corporate demo?
Please provide your email address, or you can submit a personal request here, and we’ll be happy to send it to you.
please send modern demo to email@example.com thank you
G+? Seriously? G+ died long ago! Replace it with vk.com
Thank you for your remark, Google + will be removed at the next theme update.
Hi, is the excerpt field disabled in the posts section?
Excerpt can be added/removed on a post’s settings. On a Posts Slider Shortcodes there is an option that allows to enable it on a page. https://www.screencast.com/t/x5bEFy1CruU
Should you have other questions please feel free to contact our support team at https://cmsmasters.net/support/
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