orange-themes

orange-themes supports this item

Supported

377 comments found.

how to change default values in page settings? i want to set “Show this news in the breaking news slider?” is SHOW as default value . now it is Hide. which file contains its values?

not in page, i mean post.

Hello,
Currently it would be easier to disable the check for this checkbox in “includes/top.php” than modifying the default values. To do that simply comment out these lines:
'meta_key'    => THEME_NAME.'_breaking_post',
'meta_value'    => 'show',

it seems, u haven’t any update from long time. is it a abandoned project?

Hello,
Not really, we still do maintain it to work with the latest version of Wordpress, if there are any bug reports, we do fix those too.

Ram0506

Ram0506 Purchased

Hi, I am interested in buying this theme, but I have wordpress 4.5., is the theme compatible? I only ask because Wordpress 4.5 isn’t listed under Software version. Thanks.

Hello,
It supports Wordpress 4.5, it there are any problems with it – let us know, we’ll take a look into it.

Ram0506

Ram0506 Purchased

Okay, great. Thank you!

Ram0506

Ram0506 Purchased

I have another question, will I be able to use blog comment hosting service like “Disqus” and email subscription apps like MailChimp, ConstantContact or PopupDomination?

Hello,
You will need to use plugins for that, but yes, it is possible.

Hi, my wordpress hosting service recently upgraded to Wordpress 4.5.2 is this compatible?

Also, when I purchase this theme will the “Allegro” logo not be included or will I have to manually remove your allego logo that’s in the top left hand corner or the theme? Thank you!

Hello,
It is compatible with the latest version of Wordpress, there will be PSD files included.

Ljusha

Ljusha Purchased

Urgent problem!

Our company bought theme, and we had always your support via email. We sent you email few months before, but I will send you here.

We are having problem with our hosting because of theme, here is error: http://prntscr.com/bbsdyk

Theme generates 835 rows and it cause site buging.

Here is problem: SELECT * FROM wp_posts WHERE (post_type = ‘page’ AND post_status = ‘publish’) ORDER BY wp_posts.post_title ASC

Please for urgent solution.

Thanks.

Hello,
The 835 rows are the results by a query, right? If not, you can try using caching plugins to cache the database queries so they do not stress the database server.

Ljusha

Ljusha Purchased

Hello support,

We have problem with theme, I hope you can help it is urgent.

php creates many hundreds inquiers like:

SELECT post_id, meta_key, meta_value FROM wp_postmeta WHERE post_id IN (9503) ORDER BY meta_id ASC

it change post_id in brackets.

This causes mass load on our servers and because of that our websites are working slow. Our engineers checked plugins and everything, and they told us that allegro theme is causing this problem.

We have caching plugin enabled, but they dont help.

Hello,
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

Baroyal

Baroyal Purchased

URGENT!!!

I just installed the theme but when I try to activate it. my site showing me the following message:

Parse error: syntax error, unexpected T_PAAMAYIM_NEKUDOTAYIM in F:\Inetpub\vhosts\reportage.cd\httpdocs\wp-content\themes\allegro-theme\includes\lib\class-tgm-plugin-activation.php on line 1140

Hello,
This error is encountering when you are using an older version of PHP. Please update it to version 5.4.40 or greater and it should be working fine afterwards.

hello! In allegro theme sub category not showing in Homepage Blocks. what can i do now?

Hello,

Sorry, I didn’t quite get the problem, could you describe it a bit more?

For example a category World. I created sub category Europe which parent is World. When i want to show category news like Europe in latest news block the category not Europe showing.

Hello,
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

How do I get rid of the Orange Themes logo below my website footer?

Hello,
1. Not necessarily, if you use a child theme or update only the files that are listed in changes.txt file you will not need to reapply the change on every single update.
2. Could you specify to which section exactly are you referring to?

When setting up the Homepage, you instructed first creating a page call Homepage. Then drag and drop the homepage blocks to create the various desired content sections. Before I made the theme new update, the homepage blocks that you drag and drop were showing up in the Homepage that I created, now the drag and drop homepage blocks are not showing after I updated the theme.

Hello,
Could you open up a ticket on https://orangethemes.ticksy.com/ regarding this so we can take a look into it?

Hello, Could you read my email? i have create an account for you in my wp-admin and send them to you so you can investigate my problem? where i can found “homepage builder” like this? http://allegro.orange-themes.com/documentation/assets/img/homepage-builder.png

please reply my email. thanks

Hello,
We had difficulties finding the email, could you send it to [davis at image.lv] address?

My email ahmad at najiullah .com thanks.

My email ahmad at najiullah .com thanks.

How exactly do I add a “sub menu” to the main menu (like how you have it on your demo theme)? THank you

Hello,
This guide will describe how to use multi-level navigations: https://codex.wordpress.org/WordPress_Menu_User_Guide#Creating_Multi-level_Menus

Sorry to bug you again, but I’ve been looking everywhere to make the wording size bigger, is that an option with this theme (or even wordpress for that matter)?

Thank you in advance.

Okay, nevermind I found the plug in that helps change your font and word size and everything… disregard this question.

Featured Image not showing on hosted under Amazon AWS s3

Hello,
We replied to your ticket.

With newest WP Version i cant edit any site anymore ? it stays Blank :(

Hello,
It sounds like a fatal error encountering. Try updating the theme to the latest version as well, if it does not solve the problem, please check your server log files for the error description and open up a ticket at https://orangethemes.ticksy.com/, we will look into it.

Hi, is this compatible with wp 4.6.1 and is visual composer included?

Hello,
Yes, it is compatible with the latest version of Wordpress and does include Visual Composer.

Hello the theme are RTL?

Hello,
Unfortunately currently it does not support RTL languages.

yanou2015

yanou2015 Purchased

Hello, I installed the theme, then I tried to post a support ticket, but I didn’t because your support site said that my purshase code doesn’t seem to be valid as you see in this screenshot https://monosnap.com/file/C4jp6mie6NlgM4SoU1a4VE4NXcyAkC# ... So what have I to do to post my question ?

Hello,
Apologies for the inconvenience caused, we’re not sure what exactly happened but we refreshed the Envato API connection and you should be able to log in even with your Envato account.

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