64 comments found.
Hello , I am planning to buy this for one of my domain , does it supports AMP pages??
Hi there, Thanks for contacting us. Our theme doesn’t support AMP page. For further question, please send the detail to our gmail themelexus@gmail.com, we will check and support you asap. Thanks
I liked your theme 2 days ago, when I entered to buy it today, I saw that the price has increased. discounted price $39, will there be a discount at this price again?
Hi there, Thanks for your interesting in our theme. Our promotion ends already. We are not sure about our promotion again. Moreover, this theme Allegro is used old framework. You can use new framework with Ridez theme: http://1.envato.market/DVqM2o For further conversation, please contact us via themelexus@gmail.com, we will check and support you asap. Thanks
I can’t import the demo, and the theme customize page is in messy. Please help!
demo data server is offline
Hi there, Pls submit detail your issues with your account admin to our ticket https://themelexus.ticksy.com/, our developer will check and help you import demo free. Thanks
Hello Themelexus ! I would like to know if in this template, it is possible to change the money ($ to €) on the cart (top right in the home). Thanks you for response.
Hi there, You can config in the admin by changing currency with our theme. Regards
Hi
How come if I download I am not getting latest version?
Hello Mate, You can download package and theme again. I have just update theme to version 2.1.0. Thanks
can help me i sent email from msharine@gmail.com after update king composer my layout changed
Sorry, I can not found your email http://prntscr.com/uqzahd . You can submit ticket at here: https://themelexus.ticksy.com/ticket our dev will check and fix it for you. Thanks
Hello,
Are you planning on updating the theme for Wordpress 5.5, WooCommerce 4+ compatibility?
Thanks
Yes, you can update all plugin to latest version. Thanks
H2 heading
Hi and thank you for contacting Lexus Support! Please send your detail question, our dev will check and support for you!
Is it theme updated in December 2019? I didn’t see the theme listed on your official website or the club package?
Hi,
We purchased your theme after finalising ‘Home 3’ template. But after installing the theme, I see the demo import only for one template, not for ‘Home 3’ which we need.
Please let me know what is the issue here.
Hello mate, Please submit ticket at here: https://themelexus.ticksy.com/, and sent your admin account, our developer will check and support quickly!
if i want to buy this theme can i use this license for multiple sub-momains
Hello mate, you can check license of TF at here: http://prntscr.com/pybj8j
product variables drop down isn’t showing in my theme! HELP
Hello Mate,
http://demo1.wpopal.com/allegro/product/original-penguin-mens-yarn-dye-rugby-stripe-polo-jersey-heritage-slim-fit/If you want to show dropdown, pls disable plugin Variation Swatches for WooCommerce
Hope it help!
Thanks
Hi,
We purchased your theme after finalising ‘Home 3’ template. But after installing the theme, I see the demo import only for one template, not for ‘Home 3’ which we need.
Please let me know what is the issue here.
Thank you for your feedback! I will check and help you quickly!
I can’t submit a ticket as I get an ‘Unknown Error’ on ticksy…. see below.
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Hi Guys,
I’m a bit confused by the ‘special look’ section on the homepage. I can’t seem to edit the title of it. I know it’s a Slider Revolution section which I’ve edited but I can’t find where to edit it?
Also, there seems to be a bug in that it’s displayed as a product category section when it’s not – it’s a Slider Revolution section.
Quite confusing.
Any ideas?
Jay
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Hello Mate, You can sent to email themelexus@gmail.com or submit ticket at here: https://themelexus.ticksy.com/
1. You can edit title of page:
http://prntscr.com/nhg3s2 http://prntscr.com/nhg3yn2. you can edit slidershow:
http://prntscr.com/nhg44f http://prntscr.com/nhg4agHope it help! Thanks
Hello! how can i disable the zoom in the products, thanks PS: in mobiles you cant scroll down through the product image…
Thanks
THNX, the support has always been very good
Thank you and have a nice day
hello! i bought this theme a while ago but now im having a huge issue, the WPOPAL Framework For Themes has an issue with WOOCOMMERCE PRODUCT SORT (not a plugin, just the default sorting option). When i disable the plugin, the product sorting works… please advice, im using woocommerce 3.5.4 and theme version 1.0 THANKS!!!!
themelexus@gmail.com
Thank you.
THNX, the support has always been very good
Thank you and have a nice day
Hello, how can i set up the container width break points? thnx!!!
About your issues, You need to use css codes to change the width for the container.
http://prntscr.com/m7qef6
Thank you.
Hi there is there anyway I can remove the product baskets from the home page of this site please? https://redpack.omnisearch.uk/ Ive removed basket from products and the top corner but not the actual product boxes themselves
Many thanks Graham
Sorry plus either change the gift icon at the top left or remove it.
Not really enough updates on this theme and customisation isnt that easy to be fair, Not complaining, but why do you HAVE to have that gift icon. I just want a plain email address please lol
Thanks.
Thank you, but to be honest ive been working on this for months now and have actually given up. Changed theme with JS Composer as King Composer isnt really King in my eyes
Very sorry about this issue,
Can you send pictures related to your issue, I will check and help you
Our email: themelexus@gmail.com
Thank you.
Hi, if this template you do with visual composer ? I want it to work with VC.
Sorry, Allegro theme only supports Kingcomposer plugin, you can refer to our other theme using Visual Composer.
Thank you.
Hello !
I bought the allegro theme.
When I download this theme, different theme files come out from within the file.
I got the Allegro theme, but there’s the Amishop theme.
is this normal ?
Help me !
Hi mate,
Sorry, Now you can download the correct theme.
Thank you.